HDI's director of training and content, Fancy Mills, on the value of training, changes for 2019 at HDI, and more.

HDI Community Membership: https://www.thinkhdi.com/member/CommunityMembers

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https://www.thinkhdi.com/member/Fancy%20Mills/profile.aspx The SPOCcast logo, podcast theme, and all content are the property of HDI, a part of Informa Tech. © 2019 HDI, all rights reserved.

Simone Jo Moore talks about VUCA, FUD, resilience, resistance, and the human side of AI. Along the way, she discusses the US Coast Guard's motto, "Semper Paratus" (always ready), and about making the perfect margarita. The SPOCcast logo, podcast theme, and all content are the property of HDI, a part of Informa Tech. © 2019 HDI, all rights reserved.

Gregg Gregory, on Twitter @TeamsRock, talks about why and how teams work. Did you know there's a fifth stage beyond "forming, storming, norming, and performing"? Discover why Gregg believes so strongly in the power of teams. The SPOCcast logo, podcast theme, and all content are the property of HDI, a part of Informa Tech. © 2019 HDI, all rights reserved.

An interview with Patti Blackstaffe, CEO of Strategic Sense, Inc. Patti specializes in the people side of complex technology implementations. Follow her on Twitter at https://twitter.com/strategicsense. The SPOCcast logo, podcast theme, and all content are the property of HDI, a part of Informa Tech. © 2019 HDI, all rights reserved.

Jim Bolton, co-author of "Problem Management: A Practical Guide" discusses problem management value and methods, and talks about the training developed by Propoint Solutions now being offered by HDI. https://ubm.io/2EDlAI7 The SPOCcast logo, podcast theme, and all content are the property of HDI, a part of Informa Tech. © 2019 HDI, all rights reserved.

A conversation with Greg Sanker, author, blogger speaker, and CIO, about IT Change Management and service management. The SPOCcast logo, podcast theme, and all content are the property of HDI, a part of Informa Tech. © 2019 HDI, all rights reserved.

Aprill Allen - https://twitter.com/knowledgebird on Twitter - is the guest, and talks about the need for knowledge management in the face of coming AI, Machine Learning and automation, as well as other facets of knowledge management. The SPOCcast logo, podcast theme, and all content are the property of HDI, a part of Informa Tech. © 2019 HDI, all rights reserved.

A conversation with Stuart Rance, service management expert, author, consultant. Hosted by Roy Atkinson. The SPOCcast logo, podcast theme, and all content are the property of HDI, a part of Informa Tech. © 2019 HDI, all rights reserved.