Emotional labor as Regina Lark describes it is the unseen, unnoticed, unwaged, unwritten, and unanticipated work women do at home. Gender inequity is an age-old issue that women still bear the brunt of and Regina joins us today to break down why it is that we are dumped with the job of homemaking, regardless of how our brains are hardwired, and why we feel such a deep sense of shame if we can’t stay on top of the mess! With a doctorate in women’s history and years of experience as a professional organizer, Regina has married her expertise to write Emotional Labor: Why a Woman’s Work Is Never Done and What To Do About It. In our conversation, we learn how Regina’s male and female clients tend to have a different relationship with mess and how same-sex relationships differ from heterosexual relationships in terms of emotional labor. We discuss wages for housework campaigns and homemaking strikes over the course of history, and how the delegation model in the modern home needs to change! Tune in to find out how strategically stopping your household tasks can work to enforce equity in the home and discover a neat tip to measure labor equity and prove what your work is worth!

Key Points From This Episode:

• Introducing Regina Lark and the important work she does in the world! [00:00:33]
• How her Ph.D. in women’s history and experience as a professional organizer prompted her to write Emotional Labor. [00:03:59]
• How ADHD was only diagnosed in men and the impact on ADHD women. [00:08:06]
• Regina’s profound definition of emotional labor and how she landed on it. [00:09:29]
• The different relationships Regina’s male and female clients have with mess. [00:13:22]
• What a professional organizer’s responsibility to the client involves. [00:14:04]
• Who Judith Kolberg is and how she helped Regina in the book-writing process. [00:16:14]
• How the household delegation model needs to change and why. [00:17:31]
• Clare shares how she strategically stopped doing household tasks to enforce equity in her home. [00:18:51]
• How to measure equity in the home and prove what your work is worth! [00:22:12]
• What wages for housework campaigns are and where and when they started. [00:23:53]
• The women’s strike from homemaking and sex in Iceland and the resultant gender equity there today. [00:24:35]
• How same-sex and heterosexual relationships differ in terms of emotional labor. [00:26:45]
• Anticipating changes with the emotional labor lifecycle. [00:28:50]

Links Mentioned in Today’s Episode:

Regina Lark on LinkedIn

Regina Lark on Twitter

Regina Lark on Facebook

Regina Lark on Youtube

Emotional Labor

Breaking Down Patriarchy Podcast

Judith Kolberg

Tend

Clare Kumar

NAPO

We've all heard the phrase “Just go with your gut.” But this is often easier said than done. So what exactly is intuition, and how we can make the right decision as entrepreneurs or in our personal life using this subconscious phenomenon? Intuition expert and author of two books, Fail Fast, Succeed Faster, and Gut! What it is. How to trust it. How to use it, Sunil Godse joins us today from London Ontario to break down intuition and how we can begin to tune into it both personally and professionally. Sunil is an entrepreneur who has grown several business ventures that have collectively earned over $20 million in revenues before moving on to become a management consultant helping others find success in their businesses. After realizing that the reason why most businesses fail to create a trusted brand is that they ignore their intuition, he developed a process called Intuitive Branding, which helps businesses leverage the power of intuition and, as the title of his podcast says plainly, "Crush Your Competition In Under 14 Seconds.” As can be seen, by previous clients such as Citibank, SAP, Rogers Wireless, and Western Digital, his advice simply works. Today we cover the four types of intuition (and how each of us has one that is the strongest), why intuitive functioning is like driving a car, and some science behind how our brains and bodies accumulate and communicate this “Gut feeling”. You'll hear some fascinating case studies as well as honest, personal, and tragic reflections on those recognizable moments where we aren't taking our internal signals seriously. With a wealth of information on both personal intuition and corporate intuition, this episode provides key tools and information for literally everyone to better their lives. It's time to listen to your gut and tune in!

Key Points From This Episode:

• Introducing Sunil and our topic for today: intuition. [00:00:42]
• Why his book is called Gut! [00:03:29]
• Talking about how omens can be positive or negative. [00:05:33]
• A story of how someone found their unique signal telling them something's off. [00:06:21]
• Why intuitive functioning is like driving a car. [00:06:58]
• A case study to explain the four types of intuition. [00:07:28]
• Clare shares a personal experience of taking a long time to listen to her internal signals. [00:15:31]
• How Sunil got into this area and the science behind it. [00:16:44]
• Reflections on feeling the pressure of societal norms and expectations. [00:19:09]
• Sunil shares a tragic story of a time that he didn't follow his intuition. [00:21:04]
• Defining intuition according to individual belief systems. [00:22:12]
• Some exact timing on when our intuition kicks in. [00:23:20]
• How we all have one of the four types of intuition that is stronger than the other three. [00:24:50]
• How we can tune into intuition and embed it into our daily lives. [00:25:49]
• Using your intuition when working as an organizer and going into people's homes. [00:27:33]
• Understanding micro-expressions and some of the training Sunil does. [00:29:12]
• Talking about how to listen to the signals when it comes to relationships.[00:30:25]
• Diving into intuitive drivers that relate to our values and our sense of purpose. [00:33:42]
• How the power of stepping into authentic expression brings huge expansion to your life. [00:35:12]
• Sunil talks about decluttering your life of people who don't support your joy. [00:35:55]
• A call to get in contact and let Sunil know what resonated with you! [00:38:00]

Links Mentioned in Today’s Episode:

Sunil Godse

Sunil Godse: “Crush Your Competition In Under 14 Seconds” Podcast Series

Sunil Godse on LinkedIn

Sunil Godse on Twitter

Intuitive Branding on Facebook

Intuitive Branding on Instagram

Intuitive Branding 101 on YouTube

Intuitive Branding on TikTok

Fail Fast. Succeed Faster

Gut!

Vinh Jang: International Keynote Speaker

When The Body Says No: The Cost of Hidden Stress

NAPO — http://napo.net/join

Here at NAPO we are all incredibly excited because it is nearly time for our upcoming conference. This will be our first in-person conference in three years and it is happening from the 27th to the 30th of April at the Renaissance Baltimore Harborplace Hotel. This will be the second NAPO conference organized by Melynda Weiland, and today she joins us on the show to tell us everything we need to know about it. Melynda is the Owner of Order to Everything, an organization business that NAPO has been an integral part of. In our conversation, Melynda talks about how this year's conference theme “Educate, Elevate, Celebrate”, will play out in the learning paths, networking opportunities, and speaking events in the schedule. We hear more about some of the guest speakers from outside of NAPO that have been invited and the value they will be providing in their talks. Melynda gets into the five learning tracks and how they are geared toward NAPO members at all experience levels. She also speaks about the benefits of in-person gatherings, weighs in on COVID safety precautions, and shares resources for those who have additional questions about the upcoming event. If you are curious about the NAPO community this is a great opportunity to listen in because Melynda is going to give us a sterling understanding of what will be on offer at the conference.

Do you have questions about NAPO 2022 in Baltimore, Maryland?  Please contact our NAPO Conference Program Chair, Ann Zanon via email at [email protected] or by phone at 203-858-0475.

Key Points From This Episode:

• Where and when the conference will happen and how to find it online. [00:03:04]
• The theme for the conference: “Educate, Elevate, Celebrate”! [00:04:29]
• Celebrating an in-person gathering, member achievements, and more. [00:04:39]
• Educating ourselves by sharing skills and building a bigger network. [00:05:28]
• Elevation through a new education track, fresh content, and more. [00:07:08]
• The five education tracks around organization and productivity with tiers for all skill levels. [00:08:03]
• ‘Organization Strategies’, ‘Productivity Innovations’, ‘Mind and Behavior’, ‘Entrepreneurial Skills and Mindset’, and ‘Technology for the Future’. [00:08:34]
• The outside speakers who will attend and what makes them interesting. [00:10:45]
• Why NAPO chose Crystal Washington to be the keynote speaker. [00:11:36]
• COVID considerations and how the organizers are making the conference safe. [00:15:13]
• How people can find out more about the conference and get their questions answered. [00:18:17]
• Craving authentic connection and why this conference will be special. [00:21:42]
• Why the Baltimore location will add an extra layer of value to the conference. [00:23:40]
• How the conference will be especially beneficial to new NAPO members. [00:27:32]

Links Mentioned in Today’s Episode:

Melynda Weiland on LinkedIn

Melynda Weiland on Facebook

Melynda Weiland Email

Order to Everything

Order to Everything on Instagram

Order to Everything on Pinterest

Order to Everything on Facebook

Lisa Woodruff

Cass the Clutterbug

Crystal Washington

NAPO Conference

NAPO — http://napo.net/join

Joining us in conversation today is Ron Friedman, social psychologist, former academic, speaker, and author. He is here to share wisdom from his latest book, Decoding Greatness, where he draws on his research into pattern recognition, skills acquisition, and creative genius, to discuss insights about high-performing athletes, musicians, chefs, and business leaders. Tune in to hear Ron's thoughts on the purpose of collecting, his opinion on productivity programs, and how he feels about marketing his writing. Ron talks about the fallacy that commercial success reflects the quality of your work and why we believe it, as well as why the pandemic has hampered our collective creative growth. We touch on the debate around whether we should all return to the office or not, and Ron reveals some of the secrets behind his writing process. He also tells us why Don Draper’s “derivative with a twist” is the sweet spot of creativity, and shares who he considers to be his greatest influences. Find out what he hopes the book will give readers: plenty of practical tools, and an opportunity to demystify the great works that have inspired them. Join us today to hear all this and more.

Key Points From This Episode:

• An introduction to today’s guest, social psychologist, academic, and author, Ron Friedman. [00:00:29]
• Ron shares what forms part of his collector landscape: books and stories. [00:03:10]
• The purpose of collecting which is to look for insights beyond the surface. [00:04:11]
• Some of the productivity programs that are gaining traction like Mem and Notion. [00:07:15]
• What it is like for Ron to revisit his book during podcast interviews. [00:09:20]
• How Ron feels about the marketing piece of being an author: he would rather not! [00:10:38]
• The fallacy that commercial success is equal to quality work and why we fall for it. [00:12:24]
• Economic uncertainty and anxiety as factors that have limited creative growth during the pandemic. [00:13:15]
• What Ron thinks about the debate around whether we should return to the office. [00:15:15]
• Ron’s writing process and how he illustrates ideas with stories. [00:18:00]
• Why derivative with a twist is the ideal sweet spot. [00:18:40]
• One of the arguments in the book: you should have license to experience broadly. [00:20:35]
• Pliio, the folding tool product that Clare designed which never took off. [00:23:05]
• Who he considers his greatest influences as a writer and creative. [00:25:15]
• Deconstructing TEDtalks according to Ron. [00:29:18]
• His hope for the book: to give you practical tools and demystify the great works that have inspired you. [00:30:02]
• Where you can find out more about the book and purchase it with a free course. [00:30:54]
• An invitation to reach out and give us feedback so that we can improve our podcast. [00:33:14]

Links Mentioned in Today’s Episode:

Ron Friedman

Ron Friedman on Twitter

Decoding Greatness

The Best Place to Work

Notion

Mem

Pliio

Happy Space Podcast Facebook Group

NAPO — http://napo.net/join

December marks the start of a very important event in NAPO’s calendar: Go Month. Here to tell us more is none other than NAPO president, Amy Tokos. Along with being a certified professional organizer, she is the owner of Freshly Organized and a productivity expert whose work has been featured in major publications. Tune in to hear how Amy stumbled upon NAPO, how it became pivotal to her development, and the story of how she came to be president. We also talk about the amazing opportunities that come with being a product exhibitor at NAPO, why you should join a virtual chapter, and how volunteering can help you to find what works for you. Amy shares why she wishes she had gone to conference sooner, and what she would have done differently when she first got involved, before sharing her tips on getting the most out of conference. Go Month is one of the best ways for newcomers to get involved at NAPO. Tune in to hear what you’ll get out of it, why you should join us, and how to get involved!

Key Points From This Episode:

•    An introduction to today’s guest, NAPO president Amy Tokos. [00:01:23]

•    How she has been participating in NAPO and how she became president. [00:02:32]

•    What listeners can do to become involved in Get Involved Month at NAPO. [00:04:01]

•    What NAPO Point is and how you can find answers to your questions there. [00:07:59]

•    The business-building piece of NAPO that goes beyond organizing. [00:09:43]

•    What the virtual chapter is and the meetups Amy considers to be the best part. [00:11:02]

•    Why being a product exhibitor at NAPO is an amazing opportunity. [00:15:03]

•    How, if you are an introvert, you should find the opportunities that resonate with you. [00:16:48]

•    Amy recommends that you volunteer to learn more about what works for you. [00:18:43]

•    Why Amy wishes she had gone to conference sooner. [00:21:17]

• Her tips on getting the most out of conference, and choosing a roommate. [00:23:06]
• How Go Month is one of the best ways for a newcomer to get involved at NAPO. [00:26:04]

Links Mentioned in Today’s Episode: Amy Tokos on LinkedIn Amy Tokos on Twitter Crystal Washington Happy Space Podcast Facebook Group

NAPO — http://napo.net/join

Today we are so lucky to welcome productivity consultant, Debbie Rosemont, to the show to talk about her journey as a business owner, the important transitions she has made, and why adjusting your company to suit your needs and goals can be one of the most powerful tools for success! In our chat, we get into some thoughts on finding fulfillment, facing fears, dealing with leads, and building the right kind of business. Debbie started her company, Simply Placed, almost 20 years ago, and since then has used specific moments of her life as the compass for deciding the next direction to head in. Our guest has a strong commitment to community, and we also talk a little about referrals and the benefits of a network of like-minded professionals. So to hear all about this inspiring business and its fabulous owner, be sure to join us for another great episode of Stand Out!

Key Points From This Episode:

• [00:01:42] A little bit about Debbie, her background, and her company Simply Placed.
• [00:03:32] Clarifying the work that Simply Placed does, and their evolution over time.
• [00:05:20] The part-time model that inspired Debbie's business and the pivots they have made.
• [00:07:59] The need to redefine success and realign goals constantly.
• [00:09:14] Increasing impact and revenue; the important variables for these goals.
• [00:11:59] How Debbie approaches the idea of fulfillment and its relation to the growth of her business.
• [00:13:05] Escaping the negative impacts of hustle culture and our conditioning.
• [00:15:08] The power of saying no and opening up more space through focus.
• [00:18:02] The lessons and signals that we can use to evolve our business.
• [00:19:40] How Debbie deals with leads and her approach to referrals.
• [00:21:35] Debbie's advice for listeners looking to make a shift and wondering where to start.
• [00:23:30] The constant process of refinement of a business; how excitement translates into success!

Links Mentioned in Today’s Episode: 

NAPO — http://napo.net/join

Debbie Rosemont on LinkedIn — https://www.linkedin.com/in/debbierosemontsimplyplaced

Simply Placed — https://www.itssimplyplaced.com/

This conversation weaves together our love of organizing and helping clients with the idea of  better understanding how to motivate and inspire clients who may not be excited about this particular prospect. Our guest today is Gretchen Rubin, she is the author of several New York Times bestsellers, Outer Order, Inner Calm, Better Than Before, The Happiness Project, Happier at Home, and The Four Tendencies. Gretchen has insight, not only into getting organized, or as she calls it, 'creating inner order and outer calm', but also has deeply explored motivation, personal preferences, and tendencies for ways of showing up. Gretchen delights in enormous readership of her blog and books which have sold more than 3.5 million copies worldwide in more than 30 languages. She has made frequent TV appearances and is in high-demand as a speaker. She’s also a CBS News contributor and on her weekly podcast, you can get direct access to Gretchen’s wisdom! Today we will be exploring both Outer Order, Inner Calm, and The Four Tendencies, so make sure to tune in for an amazing conversation with a super special guest!

Key Points From This Episode:

• [0:04:35] Gretchen describes the concept of each of The Four Tendencies: upholder, questioner, obliger, rebel
• [00:05:39] The difference between inner and outer expectations.
• [00:05:56] Upholders: their motto is, “Discipline is my freedom.|
• [00:06:05] Questioners: their motto is, “I’ll comply if you convince me why.”
• [00:06:25] Obliger: their motto is, “You can count on me and I’m counting on you to count on me.”
• [00:08:07] Rebel: their motto is, “You can’t make me and neither can I.”
• [00:08:40] How to keep in mind tendencies when you are working with clients or customers.
• [00:09:50] The thing about rebels and their partnerships; factors to keep in mind!
• [00:13:08] We discuss the amount that outer order contributes to inner calm.
• [00:14:40] Hobby organizers, inspired organizers, reluctant organizers, and wishful organizers.
• [00:17:02] We talk about the highly sensitive person, and catering to them out of love.
• [00:21:00] Is it your problem to solve? How to navigate different personalities.
• [00:24:07] It’s not about throwing everything out, but rather the clutter that’s getting in the way of what’s important to you.
• [00:25:09] What’s piquing Gretchen’s interest these days; My Don’t Break the Chain Tracker.
• [00:27:43] More on Gretchen's Know Yourself Better Journal!

Links Mentioned in Today’s Episode:

NAPO — http://napo.net/join

Gretchen Rubin — https://gretchenrubin.com/

Gretchen Rubin on LinkedIn — https://www.linkedin.com/in/gretchenrubin/

Gretchen Rubin on Twitter — https://twitter.com/gretchenrubin

Gretchen Rubin on Facebook — https://www.facebook.com/GretchenRubin

Gretchen Rubin on Instagram — https://www.instagram.com/gretchenrubin/

Outer Order, Inner Calm — https://gretchenrubin.com/books/outer-order-inner-calm/about-the-book

The Four Tendencies — https://gretchenrubin.com/books/the-four-tendencies/intro/

The Quiz — quiz.gretchenrubin.com

Happier with Gretchen Rubin — https://gretchenrubin.com/podcasts/

My Don’t Break the Chain Tracker — https://the-happiness-project.com/products/dont-break-the-chain-habit-tracker

Know Yourself Better — https://the-happiness-project.com/products/know-yourself-better-journal

Today we have two wonderful guests on the show to share their thoughts and experiences in our ongoing discussion of diversity, equity, and inclusion, or DEI. Janine Sarna-Jones is a certified professional organizer and certified move manager, and has a history with NAPO stretching back 20 years! Todd Allan started his work in organizing focusing on residential projects but has graduated to the digital space, applying his love of technology to help clients deal with digital clutter, specializing in Google Workspace and Evernote. In today's chat, we spend some time unpacking the personal and professional realms to diversity, equity, and inclusion, talking about awareness, alignment, action. Our guests highlight the power of noticing, share some ideas about speaking up and how to go about this, the role of the ally, and much more! This conversation fully embodies the nuanced nature of the subject, and the need for personalized choices, a strong stance, and most importantly, necessary change in the world around us. So to hear it all from Clare, Todd, and Janine, be sure to listen in today on Stand Out!

Key Points From This Episode:

• [00:04:54] Opening thoughts from our guests on the topic of diversity, equity, and inclusion.
• [00:11:56] Janine's upbringing in East Palo Alto and experiences of otherness.
• [00:16:27] The idea of masking and how Todd's early years impacted his later life.
• [00:21:04] Balancing genuine curiosity with sensitivity to the offense that can be caused.
• [00:25:48] The kinds of questions that might make people uncomfortable in certain circumstances.
• [00:32:44] An approach to diversity, equity, and inclusion that focuses on overcoming hurdles.
• [00:36:39] Thoughts on the continual journey of learning, compassion, and questioning.
• [00:38:02] The work of allies and some simple steps towards better awareness and action.
• [00:43:48] Todd's story of a homophobic joke, speaking out, and the positive results.
• [00:47:17] Applying the lessons of diversity, equity, and inclusion to the organizing profession.
• [00:51:37] Reflecting on the DEI initiatives at NAPO and the work that is still to be done!

Links Mentioned in Today’s Episode:

NAPO — http://napo.net/join

Todd Allan on LinkedIn — https://www.linkedin.com/in/todd-allan

Strctured Space — https://structuredspace.net/

Janine Sarna-Jones on LinkedIn — https://www.linkedin.com/in/jsarnajones

Organize Me Inc. — https://organizeme-inc.com/

Evernote — https://evernote.com/

NASMM — https://www.nasmm.org/

NABPO — https://nabpo.org/

The Painted Bird — https://www.goodreads.com/book/show/18452.The_Painted_Bird

Clare Kumar on LinkedIn — https://www.linkedin.com/in/clarekumar/?originalSubdomain=ca

Whether you’re interested in re-organizing and renovations or you just love a good reality TV show, you’ve likely followed many of the TV shows about organizing since the early 2000’s, from Neat with Hellen Buttigeig in Canada to Mission Organization, Clean Sweep, and Enough Already, which featured today’s guest, Australian-born Peter Walsh. In this episode, you'll hear all about the staggering amount of clutter that the average Australian has in their home and how the pandemic has influenced people to declutter and restore their homes, with Space Invaders at the forefront of helping them to declutter and restore their homes. We touch on the role of overwhelm in preventing people from making a change, and why Peter chooses to talk about a different family situation with a different type of clutter on each episode. Peter tells us about the underlying themes that run through clutter: trauma, abuse, and isolation, and why organizers must deal with them in order to help people declutter. Next, we explore how clutter tells the story of your life and why he believes that the role of an organizer is spiritual. He shares his policy to honor emotional treasure, offer people options when it comes to financial treasure, and the tension that exists between design and organization in every show. We get real about the discrepancy between what is presented on TV and online and what is possible for you, before taking a moment to celebrate television’s role in inspiring an increasingly sophisticated audience. Peter delves into his 20 years of experience and how this has enabled him to complete so much in just two days, as well as telling a powerful story about an experience he had with Oprah, which highlights that, at heart, we are all the same. We hope you join us to benefit from Peter’s wealth of knowledge and experience today!

Key Points From This Episode:

• Peter’s journey, starting with Clean Sweep, and now with Space Invaders. [00:02:48]
• The staggering amount of clutter that the average Australian has in their home. [00:03:26]
• How the pandemic has influenced people to declutter and restore their homes. [00:04:07]
• The role of Space Invaders in helping people to declutter, renovate, and upcycle. [0:04:13]
• The feeling of being overwhelmed that stops people and how to overcome this. [00:05:25]
• Why every episode focuses on different family situations and types of clutter. [00:05:46]
• The underlying themes that run through clutter: trauma, abuse, and isolation. [00:06:35]
• Why you must deal with the underlying issues in order to help people declutter. [00:07:03]
• Peter’s role guiding clients through a process of dealing with their things. [00:08:20]
• How your clutter tells the story of your life. [00:08:34]
• The shared root between ‘organic’ and ‘organizer’ and the implications this holds. [00:10:01]
• Why Peter believes that organizers are agents of the spiritual. [00:10:42]
• Finding the treasures in your home as an important part of downsizing. [00:13:34]
• His policy to honor emotional treasure and offer options for financial treasure. [00:15:56]
• Lucas’s role in hunting for treasure while Peter tries to get rid of clutter. [00:17:49]
• The tension that exists between design and organization in every show. [00:18:47]
• The discrepancy between what is on TV and online and what is possible for you. [00:20:21]
• The role of television in inspiring today’s sophisticated audience. [00:20:30]
• Why Peter enjoys being an executive producer on Space Invaders. [00:23:01]
• How Peter’s 20 years of experience have set him up to achieve a lot in two days. [00:27:03]
• Peter’s favorite story, while Oprah was renovating her house. [00:28:39]
• Why the stuff we own has power, and that we are all the same, at heart. [00:29:00]

Links Mentioned in Today’s Episode:

Peter Walsh on Twitter — https://twitter.com/PeterWalsh

Peter Walsh on Facebook — https://www.facebook.com/PeterWalsh/

Peter Walsh on Instagram — https://www.instagram.com/peterwalshorganizer/

Peter Walsh on YouTube — https://www.youtube.com/channel/UC7pBDyC68uihwKtEpjaZOrw

Peter Walsh Design — https://peterwalshdesign.com/

Space Invaders — https://9now.nine.com.au/the-block/space-invaders

Let it Go: Downsizing Your Way to a Happier Life  — https://www.amazon.com/Let-Go-Downsizing-Richer-Happier/dp/059313589X

NAPO — http://napo.net/join

NAPO Podcast — https://napopodcast.com

As organizing and productivity professionals, communication is intricately tied into every part of our lives, whether we are speaking to clients, creating content online, or presenting and speaking at live events. So the sooner we can improve our communication skills and be the best at delivering our message, the better for everyone! Leveling up in this way will immediately lead to getting more work, and the work being more impactful, so we are very happy to welcome leadership communication expert Hope Timberlake, to share her wisdom on this vital subject! Hope is a speaker, trainer, and author, whose new book, Speak Up, Dammit will be available for purchase in October of 2021. Hope is dedicated to elevating the voices of women and the underrepresented in leadership, and her passion for persuasive messaging, relationship building, and executive presence, is empowering and hugely inspiring! In our chat today, Hope talks about sharing facts not favors, stating the bottom line on top, embracing the pause, and building confidence in your abilities. She runs through many helpful concepts and thought-provoking observations, and listeners can expect to come away with a renewed sense of agency for all of their future communications. So for all that and more, listen in with us today, on Stand Out!

Key Points From This Episode:

• [00:02:47] The story behind Hope's book title and her main inspiration to write it.
• [00:05:08] First steps for developing your message to best reach an audience.
• [00:08:27] Important conversations in today's evolving professional landscape.
• [00:13:16] Hope's central concept of stating the bottom line on top, always.
• [00:18:02] Inclusivity and opening up the conversation to a broader range of minds.
• [00:19:53] Mistakes made with regards to listening; avoiding the fear of silence, and embracing the pause.
• [00:23:02] The power of ending statements with clarity instead of uncertainty.
• [00:25:20] Avoiding filler phrases and words, where these come from, and what to do about them.
• [00:31:46] A powerful exercise to create a stronger connection to pausing and emphasizing.
• [00:34:14] Hope's call to action for all of our listeners to record and listen to yourself!

Links Mentioned in Today’s Episode:

NAPO — http://napo.net/join

Hope Timberlake — https://www.hopetimberlake.com/

Speak Up, Dammit! — https://www.audible.com/pd/How-to-Speak-up-Dammit-with-Hope-Timberlake-Podcast/B094N472NK 

Hope Timberlake on Twitter — https://twitter.com/hopetimber

Hope Timberlake on YouTube — https://www.youtube.com/channel/UCRrghmzpA9J1bCDhl-R2fOg

NAPO on YouTube — https://www.youtube.com/channel/UCfgICVg2b-bKSVmzoDKMrdg