Stand Out

Many of us in the professional organizing community have had to think about alternative income streams as we can no longer go into people's homes or visit corporate clients. Leveraging virtual operations is a great way to boost your revenue, and in today's episode, we will be talking about webinars. Our guest, Leslie Josel, is an ADHD-student and parenting coach and an award-winning entrepreneur, having founded Order Out of Chaos, an organization whose mission is to help parents guide their children to success in learning and life. She is also an award-winning author, creator of the renowned Academic Planner: A Tool for Time Management, and an internationally-acclaimed speaker. In this show, Leslie walks us through how she built her prolific webinar business, which she started six years ago. We dive right in, hearing about the small steps she took to start. Leslie highlights the importance of being generous with your content, having an abundance mentality, and giving things away for free. Rather than using a sales funnel approach, Leslie is upfront and transparent about the costs her clients will incur. She talks about why she has chosen to operate her business in this way rather than continually trying to upsell. From there, we learn how she builds her community and why she always asks them questions. As we wrap up, we talk about the power of affiliates, why webinars offer more wiggle room than courses, and the power of generosity. Leslie has built her business with integrity and a spirit of giving, and we know you will learn as much from her as we did!

Key Points From This Episode:

• Hear more about Leslie's business and her decision to go virtual six years ago. [00:03:06]
• The value of starting small; Leslie's first webinar only had five people! [00:03:53]
• How Leslie used her webinars alongside building her email list. [00:05:09]
• Why Leslie recommends doing your first webinars for free. [00:06:16]
• While it was not Leslie's intention to build a webinar empire, she quickly saw the power of it. [00:07:31]
• The role of consistency when producing webinars and how often Leslie does them. [00:08:25]
• How Leslie's 'anti-funnel' strategy differs from others in the space. [00:09:53]
• Why Leslie does free webinars in August and March each year. [00:11:11]
• The platform Leslie runs her webinars on and the level of interactivity she maintains. [00:12:58]
• The value in asking your community questions. [00:14:10]
• Why it is helpful to bring guest experts into your webinars, especially as you grow. [00:14:50]
• Insights into Leslie's Facebook group and what she does to nurture it. [00:15:51]
• How having a video component for all content has helped Leslie bring in customers. [00:17:46]
• Why Leslie decided to have people watch recorded webinars through her site only. [00:19:52]
• Don't be afraid to launch an affiliate program and announce it to NAPO members. [00:21:59]
• You can repurpose content you've already produced to generate multiple streams of income. [00:23:45]
• The role that Leslie's team has played in getting her to where she is today. [00:25:08]
• How the academic planners tipped the scale of Leslie's business. [00:26:29]
• The flexibility that comes with doing webinars rather than courses. [00:27:39]
• Why it is important to cap webinar attendance. [00:30:08]
• How Leslie and her team approach planning. [00:30:56]
• You have to know your community and what they want from you. [00:34:23]

Links Mentioned in Today's Episode:

Order Out of Chaos — https://www.orderoochaos.com/

Leslie Josel on LinkedIn — https://www.linkedin.com/in/leslie-josel-adhd-student-parent-coach/

Leslie Josel on Twitter — https://twitter.com/orderoochaos

Leslie Josel on Facebook — https://www.facebook.com/orderoutofchaos

Leslie Josel on Pinterest — https://pinterest.com/orderoochaos/_shop/

Leslie Josel Email — [email protected] Leslie Joel Phone Number — 914.262.5714

ADDitude Magazine — https://www.additudemag.com/

Clubhouse — https://www.joinclubhouse.com/

Brendon Burchard — https://brendon.com/

NAPO — http://napo.net/join

Positive psychology is a one that has a positive orientation, with a focus on wellbeing, contentment, excitement, cheerfulness, the pursuit of happiness, and meaning in life. Today's guest is Jennifer Card, a board member of the Canadian Positive Psychology Association and an Executive Leadership and Wellbeing Coach, who believes that a leader's greatest asset is their mind. In this episode, she explores why the awareness and integration of a positive psychology mindset will benefit you and your business, and why spending more time on psychological self-care is critical for leaders who face complex challenges. Stay tuned!

Key Points From This Episode:

• Jennifer shares her definition of positive psychology. [00:02:47]
• Practical tips to manage your wellbeing at work: cooperators appreciative inquiry. [00:04:56]
• We talk about boundaries and knowing where your line in the sand is. [00:07:04]
• Jennifer discusses the best ways for boundary setting; illuminating our blind spots.[00:09:14]
• The importance of taking that self-reflective moment.[00:09:40]
• How reframing your activities can impact your energy. [00:11:36]
• Jennifer shares the difference between mindfulness and mindlessness. [00:12:42]
• Her guidance for self-reflection practices: gratitude journaling and asset labeling. [00:16:09]
• How looking for the negative is a protective mechanism in our brains; but we can change it! [00:21:05]
• Why stress isn't all bad and why we should learn to divvy up between threatening and non-threatening stress. [00:23:17]
• Building support and the role it plays in being resilient. [00:24:37]
• Why remaining curious and staying in a state of humble inquiry is so important. [00:27:57]
• Reconciling with a good approach to sustain a healthy mindset moving forward. [00:29:00]
• Jennifer shares the different types of mindsets, including fixed and growth mindsets. [00:29:37]
• Psychological self-care: taking care of your mind, body, and spirit. [00:32:20]

Links Mentioned in Today's Episode:

Jennifer Signe Card on LinkedIn — https://www.linkedin.com/in/jennifer-card-878219139/Jennifer Signe Card Email — [email protected]

EQ @ HQ Consulting — https://eqhqconsulting.com/

Flourish — https://www.amazon.ca/Flourish-Visionary-Understanding-Happiness-Well-being/dp/1439190763/

Learned Optimism — https://www.amazon.ca/Learned-Optimism-Change-Your-Mind/dp/1400078393/

Flow — https://www.amazon.ca/Flow-Psychology-Experience-Mihaly-Csikszentmihalyi/dp/0061339202/

Mindset — https://www.amazon.ca/Mindset-Psychology-Carol-S-Dweck/dp/0345472322/

When the Body Says No — https://www.amazon.ca/When-Body-Says-No-Hidden/dp/0676973124/

Man's Search for Meaning — https://www.amazon.ca/Mans-Search-Meaning-Viktor-Frankl/dp/0807014273/

Whatever Arises, Love That — https://www.amazon.ca/Whatever-Arises-Love-That-Revolution/dp/1622035305/

NAPO — http://napo.net/join

Ever feel like you can't keep up? As a solo-business owner, certified business and life coach, and single mom of two teen boys, NAPO member Carol Williams understands the feeling of being pulled in many directions. Through her coaching, she helps business owners with ADHD become more productive and profitable so that they may live playfully and powerfully, both in business and in life. In this episode, Carol shares a bit about her journey into coaching, including how to decide which coaching program to adopt and why. You'll also hear about Carol's methods when it comes to co-creating with her clients, listening to what is not being said, and living into the possibilities that are already there, as well as some of her tips for getting started when you don't know where to start and the value of free services and networking. Tune in today!

Key Points From This Episode:

• Carol shares a bit about her background and her journey into coaching. [00:02:50]
• The process of letting go, once she stepped fully into becoming a coach. [00:05:26]
• How to decide where to study and which coaching program to adopt. [00:07:45]
• Why, when her life was shaken up, Carol didn't default to the tried and true path. [00:08:45]
• Find out why Carol became a certified coach in the first place. [00:11:04]
• Having a mentor versus a coach and Carol's experience of having both. [00:13:37]
• Carol and Clare discuss the concept of co-creating solutions with their clients. [00:15:31]
• Carol's definition of good coaching: learning to listen to what is not being said. [00:17:20]
• Hear about Carol's belief that the essence of coaching, regardless of its purpose, is a process of un-peeling. [00:18:12]
• Why Carol says her job is about living into the possibilities that are always there. [00:19:47]
• What about Carol's process works and some of her tips for getting started. [00:24:47]
• From borrowing an audience to serving and nurturing them: advice for getting started when you don't know where to start. [00:28:53]
• Her Wisdom Warriors Group is an opportunity for people to sample her services. [00:31:54]
• How networking and speaking have helped Carol attract her ideal clients. [00:34:43]

Links Mentioned in Today's Episode:

Carol Williams on Twitter

Carol Williams on LinkedIn

Carol Williams on Facebook

Carol Williams on YouTube

Carol Williams Email

Efficient Productivity Systems

Wisdom Warriors

The Alter Ego Effect

Leonie Dawson

As we spend more time indoors, our spaces are under more pressure than ever. And while modern parents are more likely to spend time with their kids, we still feel guilty about how well we support our children. Today we speak with organization, productivity, and time management expert Julie Morganstern about how we can overcome our guilt and create homes where parents and children can thrive. We open our conversation by discussing why now is such a critical time for the organization industry. We then dive into Julie's parenting time management strategies as captured in her book, Time to Parent. After exploring the need for her book, Julie answers the pressing question; how much time and attention do kids need to feel loved? As many parents often neglect self-care, Julie also shares insights on how you can look after yourself. She touches on the power of routine when maintaining relationships and your well-being before unpacking her model for nurturing the self and the family. Throughout this episode, Julie leverages years of research, presenting a clear view on how you can be the best parent and businessperson possible. Tune in for more on making the time to parent.

Key Points From This Episode:

• Introducing today's guest, organization and time management expert Julie Morgenstern. [00:00:30]
• Exploring massive shifts within the organization productivity industry. [00:02:38]
• Creating structure within homes that weren't designed to fit pandemic living. [00:05:34]
• Hear what inspired Julie to write Time to Parent. [00:06:55]
• Reflecting on how universally felt guilt is among parents. [00:08:26]
• Why the current generation of parents often neglects self-care. [00:10:27]
• Answering the question: how much time and attention do kids need to feel loved? [00:13:08]
• The importance of routine to maintaining connections and mental well-being. [00:17:13]
• Why you should add short 'pulses of rest' to your routine. [00:20:47]
• How moments of self-care can make you better at your job. [00:24:44]
• Julie talks about the models she created for caring for yourself and your children. [00:26:56]
• Why relating is such a crucial step in all relationships. [00:32:43]

Links Mentioned in Today's Episode:

NAPO — http://napo.net/join

Julia Morgenstern — https://www.juliemorgenstern.com

Julia Morgenstern on LinkedIn — https://www.linkedin.com/in/juliemorgenstern/

Julia Morgenstern on Twitter — https://twitter.com/JulieMorgenstrn

Time to Parent — https://www.juliemorgenstern.com/time-to-parent

Oprah — https://www.oprah.com/

Today Show — https://www.today.com/

Fresh Air — https://www.npr.org/programs/fresh-air/

Melissa Milkie — https://www.utm.utoronto.ca/sociology/people/melissa-milkie

'Pandemic-Proof Your Habits' — https://www.nytimes.com/2020/11/28/sunday-review/pandemic-habits-routine-brain.html

Chefsache Initiative — https://initiative-chefsache.de/en/initiative-chefsache/

Dr. Karl Friston — https://iris.ucl.ac.uk/iris/browse/profile?upi=KJFRI52

University College London — https://www.ucl.ac.uk/

The Power of Rest on Amazon — https://www.amazon.com/Power-Rest-Sleep-Enough-30-Day/dp/0061862762

As organizers and productivity professionals, we are uniquely positioned to help our clients prepare for inevitable challenges. But how can we best go about it, and what are some of the key challenges? To better understand this, along with how to help clients prepare for the unexpected, NAPO member and professional organizer, today's guest is Lisa Witzleben. Lisa spent over 13 years working in logistics and worked alongside the State of Alaska, Division of Homeland Security & Emergency Management as a logistics planner. She holds a Master's of Science in Global Supply Chain Management and became a solopreneur in 2015, running Unclutter Me to assist clients in leading a simpler life through an intentional process of decluttering then organizing. Listen in as Lisa explains what stops people from preparing for known and unknown risks and what she does to help people face the unknown, create a plan, and act on it, all while providing support and fostering a sense of safety. Lisa also has some key tips for getting your own preparation plans in order, starting with a "go folder", which she describes in detail. Both business owners and individuals can learn a lot from this episode, so make sure to tune in today!

Key Points From This Episode:

• Lisa starts by asserting our ability to take control of situations, both known and unknown. [00:03:06]
• The one thing that stops people from preparing for known risks, says Lisa, is fear. [00:04:42]
• What business owners can do to help people in positions of fear and overwhelm. [00:08:09]
• The importance of starting the conversation around support and organization with clients. [00:03:06]
• Lisa explains why no one necessarily wants to talk about preparedness. [00:10:33]
• An example of how Lisa uses to start this conversation with her clients, and how she works with them, step-by-step. [00:12:46]
• Letting her clients know she can help them face the unknown, create a plan, and act on it. [00:14:06]
• How Lisa creates urgency about acting while also fostering a sense of safety by being direct. [00:18:22]
• While not specific, Lisa has a rough list of the unknowns that must be prepared for – from minor healthcare issues to natural disasters. [00:21:22]
• Why holding her clients accountable is another crucial part of the process. [00:24:28]
• The starting point Lisa suggests is creating a "go folder", and she explains it in depth. [00:26:39]
• Digital versus physical, and why Lisa highly recommends having physical copies. [00:28:43]
• What COOP means, and why business owners should be aware of it in preparing for their own unknowns. [00:31:44]
• Conversations to have with your employees about these unknowns, large or small. [00:34:23]

Links Mentioned in Today's Episode:

Lisa Witzleben on LinkedIn – https://www.linkedin.com/in/lisa-witzleben-365843113/

Lisa Witzleben on Instagram – https://www.instagram.com/unclutterme/

Lisa Witzleben on YouTube – https://www.youtube.com/channel/UC27CRMY70IXgVUvKfBokjPw

Unclutter Me by Lisa Witzleben – https://lisawitzleben.com/

NAPO — http://napo.net/join

If you haven't already heard of John Jantsch, he is a marketing consultant, speaker, and the author of several bestselling books, including The Referral Engine and Duct Tape Marketing. Of course, John has endless wisdom to offer on marketing, but what listeners hear more about in today's episode is his latest book, The Self-Reliant Entrepreneur. This new guide offers overworked and harried entrepreneurs – and anyone who thinks like one – a much-needed framework for tapping into the wisdom that is most relevant to entrepreneurial life. Arranged in a calendar format, it is filled with 366 inspirational meditations that contain the thoughts and writings of notable American authors, and features readings of transcendentalist literature and others. Tune in to find out about the decisions John made in writing and producing the book, his time in the mountains and how nature inspires him, and why he believes the self-reliant entrepreneur is a gift to society and a force for good. Hear more about his favorite authors, where the theme of self-reliance came from, and the importance of ritual and routine, all in today's episode of Stand Out!

Key Points From This Episode:

• John shares some decisions he made in the production of the book, like the ribbon. [0:02:55]
• Why John chose to include the writings of classic American authors and how they relate to entrepreneurialism today. [0:05:42]
• Entrepreneurs and the connection with nature that John mentions in the book. [0:09:07]
• How John divides his time between the city and the mountains and how nature inspires him. [0:11:21]
• Learn why John believes the self-reliant entrepreneur is a gift to society and a force for good. [0:14:34]
• Diversity as a gift in itself to organizations because of the opportunities and culture it affords. [0:15:24]
• Where the book's sections – planning, discovering, evolving, and growing – come from and why John uses the seasons as a metaphor. [0:16:35]
• Hear more about the theme of self-reliance (and the essay of that name by R.W. Emerson). [0:19:05]
• If self-reliance means self-trust, John shares how he believes entrepreneurs can learn to better listen to their intuition. [0:21:01]
• Listen in as John reads an excerpt from his book, titled 'To the morning'. [0:23:05]
• John shares parts of his morning ritual – which starts most days at 5:00 AM [0:25:59]

Links Mentioned in Today's Episode:

John Jantsch on Twitter – https://twitter.com/ducttape

John Jantsch on LinkedIn – https://www.linkedin.com/in/ducttapemarketing/

John Jantsch on Instagram – https://www.instagram.com/ducttapemarketing/

Duct Tape Marketing – https://ducttapemarketing.com/

Duct Tape Marketing – https://www.amazon.com/gp/product/1595554653/jantschcomm-20

The Referral Engine – https://www.amazon.com/The-Referral-Engine-John-Jantsch-audiobook/dp/B003NYOBTQ/

The Self-Reliant Entrepreneur – https://www.amazon.com/Self-Reliant-Entrepreneur-Daily-Meditations-Business/dp/1119579775

The Adventures of Tom Sawyer – https://www.amazon.com/Adventures-Tom-Sawyer-Mark-Twain/dp/1503215679

The Artist's Way – https://www.amazon.com/Artists-Way-25th-Anniversary/dp/0143129252

NAPO — http://napo.net/join

As work-from-home has become the new normal, we've replaced in-person talking with online meetings, often resulting in unenergetic presentations and garbled messaging. Today we speak with body language expert Alison Henderson about proven strategies that will improve how you communicate online. After exploring changes to how we communicate, Alison shares her insights into why standing out as an excellent Zoom communicator will be key in business for the foreseeable future. We then chat about what you can do to make virtual meetings feel dynamic and similar to the face-to-face experience. From when you should turn off your camera and how you can convey authenticity, Alison shares her top tips and best practices for online speaking and listening. On the topic of body language, Alison discusses the signals you should look out for before highlighting what women can do to own the online space. You'll hear Alison's actionable steps on becoming a better speaker and building trust during online meetings. You'll also learn about the secrets of the shoulders and simple steps to being a more engaging presence. Virtual meetings present their own challenges. Tune in for more on how you can overcome them.

Key Points From This Episode:

• Introducing today's guest, communication and body language expert Alison Henderson.
• Exploring communication differences in the pandemic and pre-pandemic world.
• How face-to-face interactions and events are increasingly going virtual.
• Creating an online space that's energetic and facilitates communication.
• Alison shares her top tips for online speaking.
• Sitting versus standing while communicating online.
• When you should turn off your camera during a meeting.
• Insights into how you can be a better and more engaged online listener.
• The best ways to position yourself to make the most of your body language.
• How women can own the online communication space.
• Secrets of the shoulders; how our shoulders can give away our decision-making process.
• The power of using the word 'which' when deciding between options.
• Why body language should be read in light of many factors.
• Alison gives listeners actionable steps to become a better online communicator.
• Advice on when to look into the camera and how to build trust in a meeting.

Links Mentioned in Today's Episode:

Alison Henderson on LinkedIn — https://www.linkedin.com/in/movingimage/

Alison Henderson on Twitter — https://twitter.com/moveobservation

Alison Henderson on YouTube — https://www.youtube.com/channel/UC9MhyoH6dVu-mofncAz7XmA

Alison Henderson on Facebook — https://web.facebook.com/movingimageconsulting

Alison Henderson on Instagram — https://www.instagram.com/alison_bodylanguage_henderson/

Alison's Courses — https://bodylanguage101.thinkific.com

Moving Image Consulting — https://movingimageconsulting.com/

Closing the Distance in Distance Learning on Amazon — https://www.amazon.ca/Closing-Distance-Learning-Teachers-Communication-ebook/dp/B08FQ275RG

The Labanarium — https://www.labanarium.com/

College of DuPage — https://www.cod.edu/

Reckless Ensemble Theatre — https://www.labanarium.com/contribution/reckless-ensemble-theatre/

Mark Bowden — https://truthplane.com/home/people/mark-bowden/

Zoom — https://zoom.us/

Have you got a voice inside your head, telling you that you're not right for the job; you don't have the skills; somebody else would do far better, and that you're terrible at this? Today we sit with Denise R. Jacobs who tells us why this voice is real and more importantly, why it's wrong about you. As a speaker, author, and creativity evangelist who speaks at conferences and consults with companies around the world, we open the show by exploring Denise's professional background. We then chat about the inspirations behind her new book Banish Your Inner Critic. Denise explains that she was in a constant battle with a critical voice in her head, which told her she was a fraud and too inexperienced to write with authority. Stay tuned, and you'll hear how that all changed for her, and how Denise managed to come to grips with negative self-talk. Deeper into the episode, we discuss the importance of creativity, what true genius is, and how successful companies are often the most creative, irrespective of their line of work. Together, we also discover the value of the inner critic, understand where it comes from, and why it's impossible to rid it from your mind forever. Throughout the episode, Denise walks us through science-backed exercises designed to ease anxiety and tame your inner critic. These are techniques that you can do on your own, every day, and with ease. Be sure to tune in with us for this insightful and reassuring episode.

Key Points From This Episode:

• Introducing today's guest, Denise R. Jacobs.
• Hear about Denise's inspiration for writing Banish Your Inner Critic.
• How Denise grappled with self-doubt while writing her first book.
• What led Denise to realize that she was capable of more than she gave herself credit for.
• When Denise decided that she really wanted to be teaching people.
• Denise tells us why creativity is so important.
• How creativity can help companies solve problems.
• Where the inner critic came from and why it can be useful.
• How your inner critic lives in a part of your brain responsible for implicit memory.
• Exercises you can do to get in touch with your inner critic and understand it.
• Find out how the pandemic should be approached from a mental health point of view.
• Denise gives us a practical lesson on how to manage anxiety.
• Hear about how you can use something called a 'swipe file.'
• How Denise's techniques are backed by science.
• Why the goal isn't to completely rid yourself of your inner critic.

Links Mentioned in Today's Episode:

Denise Jacobs — https://denisejacobs.com/

Denise Jacobs on LinkedIn — https://www.linkedin.com/in/deniserjacobs/

Denise Jacobs on Twitter — https://twitter.com/denisejacobs

Brené Brown — https://brenebrown.com/

The Creative Dose — https://thecreativedose.com/

Banish Your Inner Critic on Amazon — https://www.amazon.com/Banish-Your-Inner-Critic-Self-Doubt/dp/1633534715

Creativity Revolution on Amazon — https://www.amazon.com/Creativity-Revolution-Reinvent-Creative-Prosper-ebook/dp/B00D7MQ2PU

Rawk The Web — https://rawktheweb.com/

CSS Detective Guide on Amazon — https://www.amazon.com/CSS-Detective-Guide-solving-mysteries/dp/0321683943

'Brain-based conditions' is a catchall phrase that encompasses a broad set of conditions that impact cognition, emotion, socialization, or behavior. Here to shed light on the phenomenon and how organizers can best work with those who might fall within the definition is Debbie Stanley. Debbie has been a self-employed organizational consultant since 1997. She has degrees in journalism, industrial and organizational psychology, and mental health counseling and enjoys translating the eye-glazing rhetoric of her scholarly education into concepts that make sense in everyday life. In this episode, we talk about what brain-based conditions typically are and the importance of reframing people's struggles. Organizers can get clients to understand how their perceived weaknesses are, in fact, strengths, removing much of the shame and stigma people may be feeling. We talk about what it means to be sensitive and how to create shared spaces where everyone feels their needs are met. There will always be a range of sensitivities and sensory experiences, which is why organizers – who are trained to anticipate needs – can be so helpful. Working with those who have brain-based conditions should not be taken lightly. As organizers, we are not clinical professionals, which is why, as Debbie highlights, it is vital to learn as much as you can to be sensitive and ensure the outcomes

Interior design and space specialist Tricia Sinon Murray is not only an expert on the subject of Tiny Houses, but she also happens to live in a tiny home with her two children. We open our conversation by chatting about why people are moving into tiny homes. As tiny homes require an extreme economy of space, Tricia reflects on the importance of understanding her client's lifestyle needs when designing their homes