Why did I make this podcast? Who gave me the idea to do so? Well, this is what I get into in this episode.

I've had my fair share of interactions with multiple customers, but the ones I talk about in this episode REALLY take the cake.

The second half of Drive Thru Rules EVERYONE has to know for future reference.

There are many times where customers tend to forget that we are people and we can make mistakes too. 

Talking about the first half of drive-thru rules so everybody knows what to do and what not to do in the drive-thru. 

This episode, I dive into my first day of working as a Dunkin' employee and a few other points.