In this episode, Jeff talks about superheroes. Not the cape-wearing kind, but instead, the ones who tirelessly go out each day to take care of the business of your business and maintain positive  relationships with your clients. That's right, in this episode Jeff discusses what to look for when hiring and retaining a Facility Solutions Manager. Click here to view the Foundations for Success article in City Wide YOU!

Hiring the right Night Manager can be a daunting task. As a franchisee, you need someone on your team who can run your business at night the same way you would run it yourself. In this episode, Jeff outlines the traits of an effective Night Manager and shares the criteria used to determine if they are winning or not. Click here to view the Foundations for Success article in City Wide YOU! 

In this episode, Jeff discusses how and when during the sales process to deploy a wide net vs. a narrow net. Click here to view the Foundations for Success article in City Wide YOU!  

If this episode, Jeff discusses the one expense you have control over as a new franchisee, operational losses. Do you have the right SE in place? Are activities being done? Is City Wide's UVP being communicated effectively? Click here to view the Foundations for Success article in City Wide YOU!  

In this episode, Jeff discusses the importance of requiring consistent voicemail greetings amongst your team, but it might not be for the reasons you'd think. Learn how adhering to a strict voicemail messaging policy can help protect your business from loss.  Click here to view the Foundations for Success article in City Wide YOU! 

In this episode, Jeff discusses the importance of conducting formal Level 5 meetings with your team. Click here to view the Foundations for Success article in City Wide YOU!

In this episode, Jeff relives the impact hiring a Sandler coach had on his business and encourages you to invest in yourself and your business in the same way.  Click here to view the Foundations for Success article in City Wide YOU! 

In this episode, Jeff discusses how to evaluate and improve the ROI of your operations team. 

In this episode, Jeff talks about the "You Focused" presentation available in City Wide YOU! This document is not meant to be read verbatim, rather, it should be used to develop your team so they can articulate the answer to the question "Why City Wide?". Click here to view the Foundations for Success article in City Wide YOU! 

In this episode, Jeff discusses the purpose of the "Money  Call" and demonstrates how to do it effectively. Click here to view the Foundations for Success article in City Wide YOU!