Even the best systems have moments when things go wrong. What matters most is how we respond.

In the Season 19 finale of Sterile Processing 101, Jen Parrott returns to discuss what happens when things go wrong like wet packs, missing instruments, failed indicators, delays, and breakdowns in the process.

This episode is a powerful reminder that solving problems requires more than urgency. It requires communication, accountability, and a culture focused on improvement instead of blame. Because when the OR and SPD work together, setbacks become opportunities to build safer systems for every patient.

Don't miss the final episode of Season 19!

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