Episode 22 of our ‘SaaS expert interview’ series features a conversation between Matt Milligan and Steve Fearon, CEO of Capita Healthcare Decisions. Steve picks apart his different roles and evaluates how to most effectively foster success as a sales leader. Along the way, he also sheds light on how Covid-19 sped-up the implementation of virtual working practices, preaches the importance of research, and emphasises the importance of business fundamentals.