Non Breaking Space Show

Steve Krug — Advanced Common Sense Approach to Web Usability


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A highly sought-after speaker, Steve Krug is a usability consultant who has more than 20 years of experience as a user advocate for companies like Apple, Netscape, AOL, Lexus, and others. He is best known for his book Don’t Make Me Think about human-computer interaction and web usability. His second book, Rocket Surgery Made Easy, is a DIY guide for Finding and fixing usability problems.


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  • Jump to a conversation on…
    • 7:25 Introduction of Steve’s books
    • 8:25 A discussion of mobile first
    • 10:55 Did responsive design hurt web design?
    • 16:20 Weatherbug as an example of a good app.
    • 18:55 Double tapping on an article instead of responsive design as Steve Jobs intended.
    • 21:00 Why don’t more people do usabilty testing?
    • 26:00 Failed prediction: usability will never get to be a line item on budgets.
    • 29:00 Reasons why you can’t predict the future.
    • 30:15 6 maxims from Steve’s book
    • 34:00 Making usability tests a spectator sport
    • 35:10 How do I get buy in from my boss?
    • 38:20 Making sure to have good snacks for usability testing.
    • 39:10 What qualifies as a good snack for usability testing?
    • 39:50 Focus ruthlessly on a smaller number of problems.
    • 42:40 When faced with problems, do the least you can do.
    • 44:50 Dealing with legacy sites.
    • 48:15 Brundlefly
    • 49:15 Getting lost in Home Depot
    • 51:25 How difficult it is to keep a blog up to date.
    • 54:05 Contributing to the walled garden of Facebook vs blogging
    • 56:00 Where to find Steve Krug online.
    • 57:10 LinkedIn dark pattern annoyance.
    • LINKS:
      • Sensible.com
      • Steve Krug on Twitter
      • Don’t Make Me Think
      • Rocket Surgery Made Easy
      • LukeW
      • LukeW on Twitter
      • Hipmunk
      • Atomic Design by Brad Frost
      • ...more
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