Non Breaking Space Show

Steve Portigal — User Research War Stories

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Steve Portigal is the founder and principal of Portigal Consulting, a boutique firm that brings together user research, design and business strategy. Steve is the author of Interviewing Users: How to Uncover Compelling Insights and Doorbells, Danger, and Dead Batteries: User Research War Stories.


This episode of Non Breaking Space Show is sponsored by:
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  • UX Design Newsletter — A weekly free newsletter containing a collection of tutorials, articles, and videos about frontend design and development, plus tips on how to bring better engagement to the multi-device world curated by Christopher Schmitt.

    • LINKS:
    • Christopher Schmitt
    • Christopher Schmitt (@teleject)
    • 📺 Steve Portigal — User Research War Stories
    • Portigal Consulting
    • Steve Portigal (@steveportigal)
    • Interviewing Users : How to Uncover Compelling Insights Portigal Consulting
    • Doorbells, Danger, and Dead Batteries : User Research War Stories Portigal Consulting
    • Rosenfeld Media
    • Interviewing Users: How to Uncover Compelling Insights
    • Doorbells, Danger, and Dead Batteries: User Research War Stories on Amazon.com
    • Non Breaking Space Show on TuneIn
    • Non Breaking Space Show on Google Play
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    • Non Breaking Space Show Newsletter
      • Jump to a conversation on…
      • 2:00 What made you decide to start publishing stories from the field?
      • 6:50 How did you determine which stories were the best for the book?
      • 10:00 Were the stories best served as a book?
      • 15:40 How would you figure out if you need to go do interviews?
      • 22:35 What does user research involve?
      • 27:00 Interviewing is great for understanding why.
      • 28:30 The hard part is trying to explain why humans are humans.
      • 32:40 Context is important.
      • 34:58 Don’t get drowned in data.
      • 38:10 It reminds me of the Nielsen diagram I despise…
      • 39:55 Where can folks buy the books?
        • ...more
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