Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we break down how Canadian mid-market businesses can turn AI from an expensive experiment into a real commercial advantage. In 2026, the challenge is no longer access to AI tools, but avoiding feature bloat and choosing solutions that actually eliminate manual bottlenecks.

In this episode, Adam Pawliwec, Head of Product Innovation and Strategy at Pipemind Technologies, shares a practical framework for adopting AI with intent. The conversation explores buy versus build decisions, designing AI as a long-term asset, real-world automation wins, and how intelligent triage is transforming operations across industries.

Key Highlights

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Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.