It isn't easy for highly driven, high performing professionals to easily share the challenges and frustrations they experience. Admitting to a third party their struggles with clarity and direction in relation to their ability to usually figure it out makes it sometimes difficult to share. How does a coach create and facilitate a safe environment for high performers to share their deepest thoughts and concerns? Today we learn from a professional coach who specializes in clients to get clarity, build confidence, and take action that aligns to their values and sense of purpose. Discover how listening and paying attention to what is being said, what is not being said, word choices, and non-verbal cues are critical to discovering the real issues in relation to a personal struggle. Learn how to ask well-timed, probing, direct follow-up questions that put people at ease, but uncover the deeper seeded issue most aren't aware of until it is voiced. Understand how probing and listening can lead to identify action and solutions without the interviewer being responsible for fixing it.

We live in a very turbulent and tense era. People are divided, angry, at each other’s throats in disagreement. It seems as though it is getting worse, not better. Despite this alarming and frustrating trend, there is opportunity to reduce the tensions in our interaction and create change in a very powerful way. Discover how shifting your listening behaviors can change everything. Learn how to facilitate an environment where healthy conversations can be a powerful learning resource. Find out how a supportive listening mindset can build trust, enhance relationships, and help solve complex relationships. While it may be hard to believe that a simple shift in our listening behaviors facilitates improvements in our interactions, but it can and it has. Hear the story and learn from the lessons of personal experience to discover how selfless listening changes everything.