Storage Academy LIVE

We often hear from operators that they'd love to find or build their next facility, but they aren't sure what their strategy should be. Sometimes, the best way to learn is to hear the story of someone else's success–and we're excited to do just that in this episode of Storage Academy LIVE.

Join Tommy and Michael Morrison at Superior Capital Advisors as they chat about:

• Michael's journey as an operator, going from one facility to six
• Practical tips and considerations for operators who are looking to grow their portfolios
• Investment strategies to maximize growth potential, no matter where you're at

Featured Speakers: Michael Morrison (Superior Capital Advisors) Host: Tommy Nguyen (StoragePug)

Storage Academy is our online learning community featuring high-quality courses, guides, discussion boards, and monthly live webinars! If you're interested in registering for our Storage Academy LIVE sessions, visit the link below, and then you can explore the rest of Storage Academy until the next live workshop!

Have you ever looked at a report from your PMS and felt your eyes begin to glaze over? Have you ever pulled some numbers and thought, What do I actually do with this information? In this session, Tommy and Alyssa Quill from Storage Asset Management (SAM) talked all things data.

They discussed:

• What data you should be paying attention to + how to understand it
• How to use your findings to make facility improvements
• Commonly misunderstood and overrated data points–and what to pay attention to instead

Featured Speakers: Alyssa Quill (Storage Asset Management) Host: Tommy Nguyen (StoragePug)

Storage Academy is our online learning community featuring high-quality courses, guides, discussion boards, and monthly live webinars! If you're interested in registering for our Storage Academy LIVE sessions, visit the link below, and then you can explore the rest of Storage Academy until the next live workshop! https://academy.storagepug.com/about

There's a lot that goes into running a storage business. Some tasks take up too much time, and you may wonder if there's a better way to get it done faster. In this session, Tommy will be talking with Jackson Stevens at Sparebox Technologies about all things automation. They'll tackle:

• What we mean by "automation" and the basics of this technology
• How large operators and tech experts are using it
• How you can use it to enhance your operations today

Featured Speakers: Jackson Stevens (Sparebox Technologies) Host: Tommy Nguyen (StoragePug)

Storage Academy is our online learning community featuring high-quality courses, guides, discussion boards, and monthly live webinars! If you're interested in registering for our Storage Academy LIVE sessions, visit the link below, and then you can explore the rest of Storage Academy until the next live workshop! https://academy.storagepug.com/about

Building a powerhouse team and training them well can be a huge differentiator for your storage business. There's a lot of noise out there about best practices and how to train your people, and it can be hard to know what will set you up for success. In this session of Storage Academy LIVE, join Tommy and Sue Haviland from Haviland Storage Services as they dive into:

• Developing your core values + goals for your team
• Training tips for new managers & existing ones
• Best ways to consistently support your whole staff

Featured Speakers: Sue Haviland (Haviland Storage Services) Host: Tommy Nguyen (StoragePug)

Storage Academy is our online learning community featuring high-quality courses, guides, discussion boards, and monthly live webinars! If you're interested in registering for our Storage Academy LIVE sessions, visit the link below, and then you can explore the rest of Storage Academy until the next live workshop! https://academy.storagepug.com/about

As a storage operator, you've got a thousand tasks to do and decisions to make every day. Sometimes it can feel overwhelming. On this Storage Academy LIVE, join Tommy and Mark Poole from JustStorage as they chat strategies and best practices for making sure your storage business is humming along. Tune in to hear them discuss:

• Practical advice for running your business efficiently and effectively
• Time management tips and how to prioritize tasks
• How to stay competitive with the REITs

Featured Speakers: Mark Poole (JustStorage) Host: Tommy Nguyen (StoragePug)

Storage Academy is our online learning community featuring high-quality courses, guides, discussion boards, and monthly live webinars! If you're interested in registering for our Storage Academy LIVE sessions, visit the link below, and then you can explore the rest of Storage Academy until the next live workshop! https://academy.storagepug.com/about

The hardest part of sales is also the most important part: closing the deal. Not everyone is a natural salesperson, but that doesn't mean you can't find ways to make sales work for you. In this session, join Tommy and Grace Totty from Absolute Storage Management as they chat about:

• Identifying and understanding your target customer
• Unique sales strategies that capitalize on your individual skills
• Practical tips to improve your selling chops, both in-person and over the phone

Featured Speakers: Grace Totty (Absolute Storage Management) Host: Tommy Nguyen (StoragePug)

Storage Academy is our online learning community featuring high-quality courses, guides, discussion boards, and monthly live webinars! If you're interested in registering for our Storage Academy LIVE sessions, visit the link below, and then you can explore the rest of Storage Academy until the next live workshop! https://academy.storagepug.com/about

AI is moving fast – but what does it mean for the storage industry? Join us as we explore how AI impacts your customers' shopping experience, how the large operators in the industry are using AI to run their businesses better, and practical ways you can start using AI at your facility today!

• How is AI going to affect my business in the next year?
• What do I need to do differently to stay competitive and relevant?
• How can AI make me better at my job today?

Featured Speakers: Tommy Nguyen (StoragePug) Host: Tyler Anthony (StoragePug)

Storage Academy is our online learning community featuring high-quality courses, guides, discussion boards, and monthly live webinars! If you're interested in registering for our Storage Academy LIVE sessions, visit the link below, and then you can explore the rest of Storage Academy until the next live workshop! https://academy.storagepug.com/about

With 2025 officially in the past, how are you preparing for the year ahead? It's the perfect time to audit your business and make plans for the rest of the year. We invited storage trends expert, John Chang, to join us for our first-ever Storage Academy Live as we explore the trends and forecast for the coming year!

• What headwinds could owners and operators face in the new year?
• Does the overall outlook seem good, bad, or a bit of both?
• What trends will affect operators the most in 2026?
• What should we be looking out for in 2026?

Featured Speakers: John Chang (Marcus & Millichap) Host: Tommy Nguyen (StoragePug)

Storage Academy is our online learning community featuring high-quality courses, guides, discussion boards, and monthly live webinars! If you're interested in registering for our Storage Academy LIVE sessions, visit the link below, and then you can explore the rest of Storage Academy until the next live workshop! https://academy.storagepug.com/about