In this episode, we examine the StorageCraft outage that erased customer backup data during a botched cloud migration. We compare StorageCraft's response to Carbonite's in a similar incident and discuss the critical lessons for backup vendors and customers. Learn the importance of meticulous migration processes, potential backup resiliency strategies, and what to do if your cloud backups disappear. Don't miss these vital insights to avoid cloud backup disasters and ensure your data is always recoverable.

Stories covering this outage:

https://www.crn.com/slide-shows/storage/arcserve-ceo-storagecraft-backup-data-loss-not-acceptable

https://www.techtarget.com/searchdisasterrecovery/news/252515647/StorageCraft-DRaaS-outage-highlights-layered-protection-need

https://www.reddit.com/r/msp/comments/tgggey/just_got_a_call_from_storagecraft_cloud_data_is/

https://blocksandfiles.com/2022/03/22/arcserve-storagecraft-operation-has-lost-customer-data/

https://www.channele2e.com/news/arcserve-storagecraft-draas-suffers-cloud-data-protection-issues