In 2020, during the first lockdown, we stood in our balconies and windows to applaud doctors, nurses, administrative staff, ambulance drivers… How are they doing now? That's exactly what we were wondering, and that's why we started talking to primary care physicians in the region of Madrid. They told us that, when the applause stopped, it all hit rock bottom: The summer was desolating. And today, a year later, not much seems to have changed.

In this special episode, we pass the microphone to Berta and Clara, two primary care physicians who are also friends. We lent Berta a recorder so that she could record herself while she saw her patients. We had to record Clara at home, since she no longer has an office: She resigned from her position a year ago. Their voices weave together to tell us about what we don’t see, but do suffer, in the healthcare centers of the region of Madrid.