Success Unscripted

Join us for the 4th episode of 'Success Unscripted' as we welcome Jason Brown who shares his Jason's extraordinary journey in scaling some of the fastest-growing startups in Silicon Valley.

This episode offers an insider's look into the strategies and leadership skills necessary for hypergrowth in the competitive SaaS landscape. Jason will share his insights on building successful teams, aligning company goals, and the relentless pursuit of customer success that has defined his career.

To contact the host, Sara, please visit www.unscriptedpod.com or send her a message on LinkedIn (https://www.linkedin.com/in/saralynneroberts/).

Welcome to another episode of 'Success Unscripted,' featuring Elise Kubicki, the VP of Customer Success and Support at Gorgias. Just three years ago, Elise joined Gorgias as a manager on the Customer Success team, and just three years later, she's earned three promotions, leads a 70-person global team, and has helped the company grow from $12M to $50M ARR.

In this episode, we delve into Elise's impressive journey from the world of investment banking at JP Morgan to operations at Stitch Fix, and now to her leadership role at Gorgias. We discuss her approach to maintaining physical and mental well-being, and how it helps her effectively handle feedback and challenges at work. Elise draws on her inspiration from role models like Stitch Fix CEO Katrina Lake and stresses the importance of having relatable figures in leadership positions.

We also explore how her strong alignment with Gorgias' CEO, Romain Lapeyre, has been crucial in her rapid career progression.

Note: Some parts of this episode are censored to maintain candidate privacy.

To contact the host, Sara, please visit www.unscriptedpod.com or send her a message on LinkedIn (https://www.linkedin.com/in/saralynneroberts/).

In this heartfelt second episode of 'Success Unscripted,' Sara sits down with one of her dearest friends, Mickey Powell. Mickey is the Head of Go-To-Market at Update.ai, whose platform is built to superpower CS meetings by generating automated recaps and insights from customer calls.

Their conversation takes a more personal turn, delving deep into their individual mental health journeys. They discuss the challenges they've faced and how those experiences have shaped them, both personally and professionally. They discuss the importance of hope and resilience, and why, despite everything, they remain optimistic about the future.

This episode is a candid exploration of the often unspoken struggles behind success and a reminder of the strength found in vulnerability and friendship.

To contact the host, Sara, please visit www.unscriptedpod.com or send her a message on LinkedIn (https://www.linkedin.com/in/saralynneroberts/).

Tune into the inaugural episode of 'Success Unscripted' where host Sara Roberts talks with Kendall Pearson about turning diverse experiences into leadership success. Discover his 'Comeback Kid' strategy for boosting team performance and insights on the crucial role of onboarding for SaaS user adoption. This episode is a must-listen for those passionate about innovative leadership, team development, and the power of a growth mindset in the tech industry.

To contact the host, Sara, please visit www.unscriptedpod.com or send her a message on LinkedIn (https://www.linkedin.com/in/saralynneroberts/).