When it comes to standardizing the suite of tools, Ruth explains the most important thing to get right for your people to use the product is to ensure its value for suppliers: “What’s critical in order for your internal team actually having the appetite to use the tools, is that those tools have to work for your suppliers in the market.”

The Heineken session at Supplier Experience Live 23 covers:

The digital transformation journey of Procurement at Heineken

How to successfully digitize the procurement function

Top 3 key learnings from digitizing Procurement

So this is where we have to put ourselves in our supplier’s shoes and start to understand their pain,” Dr. Elouise Epstein, Partner at Kearney, explained during a keynote speech at the 2023 Supplier Experience Live Conference.

What we need is a way for the user to own their data, allowing them to share it when and where they want, while keeping the data up to date in one place and syndicated into all the different environments.

Some of the key points include:

What is wrong with our “modern” supply chains

The biggest problem with enterprise supply chains today

The future of supply chain technology

Why should you care about the voice of your supplier

How to win together with your suppliers using data

Supplier Experience Live is going LIVE! - 10th October 2023

Transform your procurement and supply chain strategies into a competitive advantage at HICX Supplier Experience Live, our official DPW half-day side event in Amsterdam on 10th October.

Learn directly from industry experts and leading professionals who are reshaping their procurement landscape, such as Dr. Elouise Epstein, Ruth Bromley from Heineken, Marc Bengio from Johnson & Johnson, and many others.

Register and check the full speaker list here.

How Current Trends Drive Tech Adoption and Better Ways of Working with Yash Rai

In this episode of the Supplier Experience Live podcast, we spoke with Yash Rai, Vice President, Procurement and Supply Chain Solutions at The Smart Cube. Yash has over 14 years of experience working in the procurement domain. He loves the industry and is extremely passionate about technology and learning about best-of-breed solutions and capabilities.

In our conversation with Yash, we discussed the following:

• The top 3 trends in Procurement for Life Sciences in response to recent geopolitical risks

In this episode of the Supplier Experience Live Podcast, we head to Pittsburgh, Pennsylvania to speak with Anand Singh, who is VP of Integrated Supply Chain at Sword Health. 

Anand started working in Procurement and Supply Chain at an early age in his family business. He was managing a small fleet of two trucks serving their most important clients, including Unilever. His father started the logistics and distribution company on the East coast of India. 

From there, his career took him to the USA, where he has worked in many large organizations across different industries. These included Cooper Tire & Rubber in the automotive sector as well as nine years with Philips Healthcare.

With Anand, we discussed:

• How to be better prepared for unexpected disruption

How to improve relations with suppliers and build the Procurement function of the future

In this episode of Supplier Experience Live, we circle back to Dr. Charlotte Anabelle de Brabandt, Head of IT Partner Management & Head of IT Governance US at ZF Group and Max Kent, CEO at Procure Services LTD.

The discussion focused on key findings from our recent Voice of the Supplier Survey and reactions to the results from an industry-insider perspective and a supplier point of view.

With Charlotte and Max, we discussed:

• Why suppliers find it challenging to do their best work for their biggest customers

How Far Procurement Has Come Due to Technological Advancements with Canda Rozier

In this episode of Supplier Experience Live Podcast from HICX, we welcomed Canda Rozier, a Procurement Evangelist and Consultant. Canda gained her Procurement knowledge and expertise as a former CPO of several global organizations, before founding her own consulting company, Collabra Consulting, which is focused on procurement transformation, sourcing excellence, and cost improvement.

She also often contributes to sourcing industry publications, speaks at procurement conferences and events globally and is winner of the 2019 Sourcing Star Award of the SIG Future of Sourcing Award.

We had the pleasure of talking to her about:

• Trends she is seeing that are impacting Procurement today

The Role of Technology in the Future of Procurement with David Yarkin

For this episode of the Supplier Experience Live Podcast, we were joined by David Yarkin, Founder and CEO of Procurated, and a former CPO. David is a procurement practitioner who has spent nearly twenty years working in a number of organizations both in the public and private sectors. After gaining experience, David went on to establish his own business, Procurated, which connects public sector buyers with peer-reviewed suppliers.

With David we discussed:

• The importance of understanding suppliers’ historical performance

What Darwin’s Theory Can Tell Us About Procurement & Supply Chains with David Loseby

For this episode of the Supplier Experience Live podcast from HICX, we welcomed David Loseby. David is an advisor, author, speaker, and visiting scholar at the University of East Anglia. David describes himself as a ‘pracademic,’ or practitioner academic, having held various global CPO roles across a number of industries, including retail, FMCG, pharmaceuticals, aerospace and defense, manufacturing, and banking. His focus is on delivering change and transformation within organizations.

With David we discussed:

• An alternative approach to digital transformation

An Interview on Taking Procurement to the Next Level with Rich Sains

For this episode of Supplier Experience Live Podcast, we were joined by Rich Sains. Rich is a procurement practitioner who has spent over twenty years working in a number of organizations for various industries, including retail, hospitality, and FMCG. After gaining experience, Rich went on to establish his own business, Acada, which provides a procurement platform focused on performance, insights and analysis that helps procurement teams increase capacity and reduce time to value.

With Rich we discussed:

• How Procurement has evolved to become a more strategic function