Host Mike Graen kicks-off Season 3 of the Supply Chain LEAD Podcast with sitting down with Emil Martinez - Managing Partner Retail GTM NA at Tata Consultancy Services - to discuss the state of the industry. In this Part 1 episode, Mike and Emil discuss topics including:

• Retail industry trends and transformation
• Improving customer satisfaction through OSA
• Data sharing challenges and opportunities

Join Mike Graen as he welcomes Gena Morgan - Vice President of Standards at GS1 - for a conversation exploring GS1 Sunrise 2027 and its impact on On Shelf Availability. Topics of discussion include:

• Improving OSA with GS1 standards
• Benefits of serialization
• RFID use-cases

Much has been written about the estimated $245 billion in lost sales each year in North America alone that is a consequence of items being out-of-stock. Worse than the short-term effects of lost sales to brands is that 65% of consumers say that they would try a new brand if their “go-to brands” were out-of-stock. In addition, Retail Shrink (unaccounted for inventory) caused by retail theft and shortages cause on hand accuracy issues which exacerbate the issue of on-shelf availability.

Join Mike Graen as he welcomes Brand Elverston for a conversation that will explore the impact that retail shrink has on on-shelf availability and specifically inaccurate / phantom on hands.

The script is flipped as Tony D'Onofrio interviews Mike Graen on opportunities of RFID at retail in this final part of their interview together. Topics of discussion include:

♻️ Sustainability

🏷️ Importance of tagging

🛍️ Collaboration with retailers

The script is flipped as Tony D'Onofrio interviews Mike Graen on opportunities of RFID at retail including:

• Current state of the industry.
• Inventory accuracy.
• How to win in retail.

Join Mike Graen as he continues his conversation with Justin Patton and Matt Russell from the Auburn University RFID Lab for an update on the state of RFID in the retail industry including:

↩️ How to know what's coming in and out.

🚪 Opportunities for solution providers.

🔮 The future of RFID in retail.

Join Mike Graen as he welcomes Justin Patton and Matthew Russell from Auburn University’s RFID Lab, for an update on the state of RFID in the retail industry.

Retailers such as Walmart, Target, Macy’s, Nordstrom’s, Dick’s Sporting Goods are all leveraging RFID to improve on hand accuracy. Explore the status of RFID at retail including use cases such as on hand accuracy, omni-channel picking, asset protection, reducing labor for inventory counting, product authentication, avoiding counterfeit product, supplier claims reduction and frictionless customer checkout experience.

This episode specifically explores:

• - Rebound of brick and mortar retail.
• - The factors that drive interest in the market.
• - Categories of products that are difficult to tag.

Understand the role that the Auburn RFID lab plays in driving industry adoption of RFID in retail.

Host Mike Graen concludes his 2023 OSA "State of the Industry" in this Part 2 episode. He addresses key questions such as:

⚖️Benefits of RFID and its place in retail

🏬 Retailers that are using RFID

🛍️ Leveraging the store pick-up process

Join Mike Graen as he continues his series of open, informal, and topical discussions... each focusing on the teams, techniques, and technologies that are driving meaningful improvements in the area of On Shelf Availability.

Mike Graen provides a 2023 OSA – State of the Industry. He addresses key questions such as:

• What is OSA?
• Why is it important to measure it?
• What are the methods to calculate it?
• What are the future opportunities for the industry?

Host Mike Graen is joined by Barbara Chase - Vice President, Global Sales Store Intelligence at ReTech Labs, Inc./SymphonyAI - for the final part of their conversation about leveraging computer vision to identify OSA alerts for resolution including:

• Business Justifciation for Computer Vision (1:25)
• Data monetization for shelf product data. (5:30)
• Who is their customer? (9:12)
• How to get started. (15:21)