In this episode, we dive into the intricacies of running a tech startup with Amar Ghose from ZenMaid and Rami Khuffash from Hovercode. They discuss the essential strategies and solutions for:
Navigating backend changes and system updates.
Ensuring minimal downtime during major upgrades.
Balancing technical debt with new feature development.Handling Customer Support Crises:
Effective communication during system outages.
Building a resilient support team.
Learning from crises to improve future responses.Strategic Marketing During Seasonal Slowdowns:
Identifying and leveraging seasonal trends.
Increasing ad spend during low-traffic periods.
Crafting campaigns that resonate with customers year-round.
Twitter: https://x.com/itsjustamar
Personal website: https://theamaricandream.com/
ZenMaid: https://get.zenmaid.com/Connect with Ramy Khuffash
Twitter: https://x.com/ramykhuffash
Personal website: https://ramy.co/
Hovercode: https://hovercode.com/