Susan Bailey, director of the Louisiana Bureau of Emergency Medical Services and president of the National Association of Emergency Medical Technicians (NAEMT) joins the podcast to discuss the association’s role in EMS. We discuss what got her involved in the association and how she ascended to the position of president. We discuss the benefits of being part of the association, the association's advocacy efforts at the federal level, and reimbursement issues for EMS. We also discuss being the director of EMS in a state prone to hurricanes.