September 28, 2021

Suzanne Daly of Fidelity Investments - Holistic Wealth Planning and Outsourcing Money Management

37 minutes

In today’s episode, Rusty and Robyn talk with Suzanne Daly, Vice President of Model Portfolios at Fidelity Investments.

After working with brokers, dealers, RIAs, and multi-family offices at Fidelity for more than 18 years, Suzanne now oversees the managed account model portfolios and managed accounts distribution efforts. Together with her team, she helps firms optimize their tech stacks, assembling efficient workflows, and outsource investment management.

Suzanne talks with Rusty and Robyn about the framework for holistic wealth planning, the criteria for outsourcing investment management, and the generational differences and challenges in the advising workplace.

"A financial plan is the map of how individuals get from point A to point B. But there couldn't be a more personalized journey. Your point A looks a lot different than my point A, and my point B may look a lot different than your point B. So the beauty of what an advisor has to do is chart that course for the client." ~ Suzanne Daly

Main Takeaways

Gen Z investors have changed the pace of advisor-client relationships. Baby Boomer investors put a lot of value in portfolio construction management, research, and due diligence whereas Gen Zs are considering the non-financial aspects of their assets (i.e. digital presence).

The three key principles of holistic financial planning include continuous engagement, creating comfortable and personable experiences, and comprehensive services.

Outsourcing to third-party investment managers can help you save time, especially if they are experts in portfolio construction.

Segmentation drives personalization across portfolios. It also ensures high performance and strong ties with every client.

Advisors with high emotional intelligence (EQ), listening skills and empathy, are the ones who build and maintain lasting relationships with their clients.

Links

Suzanne Daly on LinkedIn

Fidelity Investments

Walking on Sunshine by Katrina & The Waves

Sustainable Investing for Advisors: Having Better Conversations with Clients (White Paper)

Investment Management Support for Advisors: Using Outside Resources (White Paper)

Pathways to Success for Emerging Advisors (White Paper)

Delivering Value to Gen XYZ Clients (White Paper)

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Rusty Vanneman

Robyn Murray

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By Orion Portfolio Solutions

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