Did someone say Donuts & Coffee? I’m super excited to have Frank Micali from Frank & Co join me today as we discuss everything from delivering great coffee and cannoli to creating an award winning franchise, Franky & Co.
Franks journey was part passion, a lot of hard work and a little divine intervention. Franks love of people, coffee and donuts had seen him run a successful franchise n the past, which he sold and became an employee of one of the top NRL teams here in Sydney, Penrith Panthers. Franks and my paths, unbeknown to ourselves crossed here as I delivered Fitness & Business training and Frank was in sponsorship management back in 2014.
In 2016, Frank received a phone call that would bring Franky & Co to life, a small cake shop was in need of life and would Frank and his wife Tina be interested in reviving it! They did, the journey of Franky & Co began in Sydney’s West in November 2016 and is the fastest growing coffee franchise in Sydney currently, with 17 franchises sold and many more ready to explode onto the market.
Frank & I chew the cannoli on the importance of being customer centric, the legalities of franchising, how he is available to his franchisees 24/7 and how important family support is when building an empire. To top this off Frank decided to ensure his products were of the best quality by opening a donut factory here in Sydney, maintaining quality control and price to his franchisees whom he thinks of as family.
I loved hosting this podcast as much as I love Franky & Co donuts, so many lessons to share and an all round great guy!
Join our Facebook Group to chat to Frank or other likeminded community members who are Switching their Sitch, starting a small business or growing an Empire.