Syncing with ServiceNow

Today’s business demands that IT transform from a cost center to an innovation engine. To foster a business mindset, IT leaders need full visibility into operations so they can achieve desired business outcomes. At ServiceNow, we run IT like a business to deliver value quickly, improve productivity, and create great user experiences.

The CIO Dashboard is one of the capabilities our IT leadership uses daily to advance business outcomes that help us scale. It’s based on a framework consisting of key decisions to be made, business-critical questions, and the required insights to help leaders chart the best course toward their goals.

Host: Andy Whiteside
Co-host: Eric Schwartz

Today’s business demands that IT transform from a cost center to an innovation engine. To foster a business mindset, IT leaders need full visibility into operations so they can achieve desired business outcomes. At ServiceNow, we run IT like a business to deliver value quickly, improve productivity, and create great user experiences.

The CIO Dashboard is one of the capabilities our IT leadership uses daily to advance business outcomes that help us scale. It’s based on a framework consisting of key decisions to be made, business-critical questions, and the required insights to help leaders chart the best course toward their goals.

Host: Andy Whiteside
Co-host: Eric Schwartz

Anyone involved in any kind of datacenter or physical IT operations faces multiple challenges every day:

• Manual tracking in Excel spreadsheets
• Entering data into multiple systems, depending on the asset type and information needed
• Tracking down assets that were never received or recorded
• Scanning assets during audits
• Generating compliance reports

What if there were an easier way?

Host: Andy Whiteside
Co-Host: Eric Schwartz

Today’s employees and customers expect modern, frictionless IT service management (ITSM) experiences that incorporate digital workflows. But how do enterprise IT leaders deliver on this expectation? The answer is simple: human-centered IT service management.

Human-centered ITSM means incorporating human-centered design to simplify IT technology and make it easy for people to use. It’s not a completely new concept, but it’s more critical today than ever. Here’s why.

Host: Andy Whiteside
Co-Host: Eric Schwartz

Join us each week as we select a ServiceNow blog and dive into the topic.

We will topics like:

• Business Impact
• Culture
• Customer Stories
• Digital Transformation
• Digital Workflows
• Knowledge Conferences
• Now on Now
• Now Platform
• Research
• Work Better

Host: Andy Whiteside
Co-Host: Eric Schwartz