Keith Cunningham clearly knows business… And he is VERY NEGATIVE on systems.
And he is RIGHT! Rigid, inflexible systems are of limited value. So is there any value to systems?
If you set your systems up, so they are flexible and adaptable… Then you get the benefits of documentation in your business + the ability to customise every system to the specific needs of individual cases.
Flexibility in the framework of your system is CRITICAL!!
Listen to learn more…