Systems Simplified

What if your next big client is just one conversation away—but you're stuck trying to get your foot in the door?

In this episode of Systems Simplified, Adi Klevit interviews Caryn Kopp to discuss the systems behind successful sales prospecting and outreach. Caryn shares how her Door Opener® service helps companies land meetings with hard-to-reach decision-makers and explains the messaging and hiring systems that make her process repeatable and scalable.

They explore how to match the right outreach professional to the right prospects, why business owners often make the mistake of hiring one salesperson to do everything, and how to avoid wasting time on leads that don't convert. Throughout the conversation, Caryn emphasizes the power of documented systems—from qualifying leads to scripting conversations—to create consistency and growth in business development.

What do garage doors, custom windows, and fast food have in common? According to Justin Bartley, they all rely on one thing: a reliable, repeatable system.

In this insightful conversation, Adi Klevit interviews Justin about how he built Next Door & Window into a scalable, systems-driven home improvement company. They discuss the customer journey in depth—starting from the first inquiry to post-installation follow-up—and the importance of managing expectations every step of the way. Justin shares how his team created a one-page visual timeline to communicate what happens during the 8–10 week custom order process, minimizing anxiety and maximizing trust.

The episode dives into the practical use of surveys and automated texting tools to maintain transparency, improve communication, and elevate the customer experience. Justin also explains how video messages help preserve the human connection in a tech-driven process, and why documented processes are the foundation of both operational efficiency and business growth.

Imagine buying into a franchise only to feel lost and unsupported. That's the gap Angela Coté is determined to close.

In this enlightening episode, host Adi Klevit speaks with Angela about the often-overlooked human systems that drive franchise growth. Angela shares her journey from growing up in the back of a franchise shop to becoming a franchisee herself—and ultimately launching AC Inc. to fix what she calls the "accountability void" in the franchise world.

Angela walks listeners through the creation of her Strategic Growth Coaching Framework and how her team trains and certifies field coaches to truly motivate, support, and hold franchisees accountable. Whether you run a franchise or any business with repeatable processes, this episode offers a goldmine of insight on integrating systems with people for sustainable growth.

What does it take to turn a deeply personal mission into a repeatable, scalable impact?

In this inspiring episode, host Adi Klevit interviews returning guest Rabbi Shmuly Rothman about how systems and delegation played a critical role in scaling his work with Chabad rabbis around the world. Shmuly shares the story of building the Donor Relations Manager (DRM) program—starting from a coaching insight and growing into an operational model that's changing lives and communities.

Adi and Shmuly dive into the mindset shifts required for growth, including overcoming resistance to delegation, clarifying the "why," and trusting the process. They discuss the importance of building infrastructure before launching and how thoughtful hiring, training, and documentation can create long-term sustainability. It's a masterclass in values-based leadership through systems.

Whether you're a business owner or a nonprofit leader, this conversation offers practical wisdom on scaling with integrity, structure, and intention.

What happens when a great team is forced to work without a great system? According to Jason Schroeder, the result is predictable—and painful. In this engaging episode of the Systems Simplified podcast, host Adi Klevit sits down with Jason to explore why systems are the ultimate form of respect in the construction industry and how leaders can use them to transform company culture, improve safety, and boost performance.

Jason shares how his early exposure to well-run construction projects revealed the power of systems, and how the industry's shift away from structured training led him to found Elevate Construction. He and Adi discuss why many organizations resist change, how to separate system flaws from personal blame, and what makes lean thinking so effective when implemented correctly.

Throughout the conversation, Jason emphasizes the role of education, the importance of understanding the "why," and why real leadership means empowering others through clarity and repeatability. His insights are applicable far beyond construction—any industry can benefit from a systems-first mindset.

If you're tired of the revolving door in your hiring process, this episode will change the way you think about employee retention. In this Systems Simplified interview, Adi Klevit speaks with Ryan Englin, who shares how his Core Fit Hiring System is transforming hiring and retention for trades businesses.

Ryan breaks down how most companies don't have a hiring problem—they have a keeping problem. He outlines the full employee lifecycle, explaining how attraction, onboarding, and engagement all need to be systematized. From his CHOICE framework to creative marketing tactics for recruitment, Ryan walks through exactly how to become the employer of choice.

Listeners will come away with practical insights on how to systemize hiring from start to finish. Whether you're in construction, manufacturing, or any people-driven industry, this conversation reveals how a process-driven approach to hiring boosts loyalty, performance, and long-term success.

What happens when family and business mix? For Jan Southern, the answer depends on whether your business puts family first—or prioritizes business outcomes.

In this conversation with host Adi Klevit, Jan shares how family-run businesses can thrive with the right systems in place. She explains why exit planning should begin at the moment a company is founded, how early preparation protects against unexpected events, and what it takes to transition leadership—whether internally to the next generation or externally to a buyer. Her experience spans both large corporations and small family-run firms, giving her unique insight into scalable systems.

Jan also details the steps she takes to optimize business processes, improve profitability, and build value. From identifying inefficiencies to increasing company valuation through documentation, she shows how systems thinking drives better exits. Whether planning for succession or preparing for acquisition, this episode offers a playbook for long-term continuity and success.

Most business owners say they want to grow, but few are willing to let go of the identity that made them successful.

In this dynamic conversation, Adi Klevit interviews Brian LaBovick about his powerful journey from being a passionate trial lawyer to a systems-oriented CEO. Brian reveals how his firm hit a plateau—until he had the courage to delegate legal work, define his core values, and focus on building an organization instead of doing all the work himself.

They dive into the emotional and strategic aspects of stepping out of day-to-day operations, from the fear of letting go to the discipline required to truly empower a team. Brian emphasizes how aligning systems with culture creates a sustainable business that can scale—and one that brings lasting value, both to clients and future buyers.

Whether you're stuck in the technician mindset or ready to become the visionary your company needs, this episode is packed with wisdom and actionable insight.

What if nearly half your team didn't know what they were supposed to be doing?

That's the shocking statistic Diane Mentzer shares in this insightful follow-up conversation with Adi Klevit. Together, they explore the intersection of clearly defined roles and well-documented processes—and how that combination leads to higher productivity, better collaboration, and increased profit.

Diane shares a compelling story of a leadership team that transformed its culture and output in just 30 days after gaining role clarity. She explains why hand-offs often fail, how documentation prevents breakdowns, and how creating a shared understanding between departments like sales and production leads to fewer mistakes and more revenue opportunities.

Throughout the episode, Adi and Diane highlight the ripple effects of clear systems: more empowered employees, greater transparency, and faster execution. Whether it's using sales recordings for cross-training or building a centralized knowledge base, they break down the small tweaks that lead to big organizational wins.

What does it really take to build and sell a business? According to Kasim Aslam, it's a mix of grit, obsession, and systems—lots of them.

In this insightful conversation, Adi Klevit interviews Kasim about his entrepreneurial journey from humble beginnings to scaling and exiting a top Google Ads agency. Kasim shares how relentless effort and willingness to fail propelled him to success—but also emphasizes that sustainable growth only happens when you replace hustle with systems. He outlines how to replicate success by systematizing each win before moving on to the next challenge.

They dive deep into the M&A process, with Kasim offering hard-earned wisdom on what private equity buyers really care about (hint: if it can't go in a spreadsheet, it doesn't exist). He explains how systems—not just talent—determined which departments survived post-acquisition, and why strategic partnerships with system alignment might yield better long-term outcomes than traditional exits.