Systems Simplified

Mitchell Levy is a global credibility expert, a 2x TEDx speaker, an international best-selling author of 65 books, and an Executive Coach for the Marshall Goldsmith 100 Coaches community. Mitchell has interviewed 500 thought leaders on credibility, which led him to publish an international bestseller book, Credibility Nation. He has also delivered a powerful TEDx Talk on humanity, created courses, and built a Credibility Nation membership community to help people live, learn, grow, and surround themselves with the "right" people on a similar journey.

He's an accomplished entrepreneur who has created 20 businesses in Silicon Valley, including four publishing companies that have published over 750 books. He's provided strategic consulting to hundreds of companies and has been the chairman of a board of a NASDAQ-listed company.

What does it take to become a credibility expert? What can you do to be viewed as credible?

Credibility is your character and other people's perception of your character. According to Mitchell Levy, credibility is a journey and not a destination. It is the quality in which we are trusted, known, and liked. When presenting an elevator pitch or your CPoP (Customer Point of Possibilities) statement, credibility is essential to make an impact on your audience. You have to establish trust with them quickly, so they want to know you and work with you rather than your competitors. To create credibility and be likable, you must be authentic and consistent, display integrity, be vulnerable, and respect people, among other things.

In this episode of the Systems Simplified podcast, Adi Klevit interviews Mitchell Levy, a global credibility expert, about his proven process of creating credibility. Mitchell also discusses the 10 aspects of creating credibility, why it takes three seconds on your online presence to generate trust, how to state your purpose succinctly, and guides Adi to create her personal CPoP statement and what comes next.

Jackie Kibler is a Certified EOS Implementer™ for EOS Worldwide. She is passionate about helping CEOs and business leaders transform their companies and, ultimately, the quality of their lives. Jackie has held various leadership roles for about 30 years, with 10 of them being a coach for CEOs. As a Certified EOS Implementer™, she has clients all over the US in a variety of industries. Jackie is also a Certified KOLBE Consultant at the J.W. Kibler Group.

Having a proven business development process is one of the best things you can do to grow your business. It can help in attracting leads, qualifying them, and driving sales.

Being a Certified EOS Implementer™, Jackie Kibler learned that many companies lack a well-defined structure for business development. She now advises leaders to put in place the right structures for executing sales, creating a value proposition for prospects, and building business networks. This makes work easier for teams and helps create a healthy company culture.

In this episode of the Systems Simplified podcast, Adi Klevit is joined by Jackie Kibler, a Certified EOS Implementer™ for EOS Worldwide, to talk about processes for business development. Jackie explains how EOS works, discusses the benefits of having a proven process, and shares tips for business networking.

Jeremy Ryan Slate is the Founder of The Create Your Own Life Show, a podcast that studies the highest performers in the world. He is also the Co-founder and CEO of Command Your Brand Media, a public relations firm that helps premium brands and leaders maximize the power of podcasts to change the world.

Jeremy was ranked #1 in iTunes' business category and #78 in the Top 100. Throughout his career, he has received numerous recognitions, including being named one of the top 26 podcasts for entrepreneurs by CIO magazine and the top podcast to listen to by Inc. magazine.

Do you want to live an extraordinary life? What if you knew the tenets of being extraordinary are a repeatable and predictable process?

Through his trials and tribulations, Jeremy Ryan Slate discovered what it takes to become extraordinary and achieve success. He shows people what success actually looks like — it's hard, it's gritty, and sometimes you have to work at it a long time to get there. However, if you know the right strategies and apply them to the right things, you can achieve many great things and help out a lot of people. Jeremy helps people who believe they were meant for more and want to achieve a higher level in life, and it starts with the courage to push yourself.

In this episode of the Systems Simplified podcast, Adi Klevit interviews Jeremy Ryan Slate, the Founder of The Create Your Own Life Show and the Co-founder and CEO of Command Your Brand Media, to lay out the step-by-step components necessary for people to become extraordinary. Jeremy talks about the realities of achieving success, what success looks like, and what it takes to get there.

Bob Burg is the Founder of The Go-Giver Community Network, an organization that connects private, global businesses. In the past 30 years, he's helped companies and leaders evolve their communication habits in order to increase their sales and grow their businesses. He is also the Co-author of The Go-Giver, a book that talks about the five laws of stratospheric success, what they are, and how they can be implemented in everyday life.

Can giving value to others help your business grow and succeed? What are the five key principles entrepreneurs should focus on in order to prosper?

The Co-author of The Go-Giver, Bob Burg, has been helping companies and people alike achieve extraordinary results both professionally and personally. In his career of over 30 years, he's addressed audiences and shared the stage with notable leaders, athletes, broadcast personalities, and politicians, including the former President of the United States. His goal is to help shift your focus to that you are providing immense value to others and to yourself.

Bob Burg, Founder of The Go-Giver Community Network, is Adi Klevit's guest on this episode of the Systems Simplified Podcast. Bob shares his experiences while co-writing The Go-Giver with John David Mann, how it's different from his past works, and what makes it so special. He also talks about how The Go-Giver Community Network helps businesses, the importance of finding a mentor, and the value of authentic relationships when conducting business.

Anne Huntington Sharma is the President and a Board Member of Huntington Learning Center, the leading learning and tutoring center in the country for test preparations. The center was founded in 1977 by Dr. Ray And Eileen Huntington, Anne's parents. The center currently has over 300 locations and more than 500 part-time and full-time employees.

How do you run a mission-driven company? How do you adapt to unforeseen changes in the environment you operate in and expand in the process?

Anne Huntington Sharma knows that the secret to growing and scaling a business is investing in good systems and processes. She advises new business owners to be organized, set up systems and processes, prepare well-laid-out goals, and use key performance indicators to evaluate performance.

Anne Huntington Sharma, the President and a Board Member of Huntington Learning Center, joins Adi Klevit in this episode of the Systems Simplified Podcast to talk about systems for growing and scaling a franchise business. Anne explains how Huntington Learning Center was started, how it started franchising, and how it uses systems and processes to scale. Stay tuned.

Bonnie Low-Kramen is the Founder and CEO of Ultimate Assistant Training & Consulting, where she provides assistants and their leaders the tools they need to build the ultimate partnership and workplace. Bonnie was the Personal Assistant for Oscar-winning actress Olympia Dukakis for 25 years and learned the skills needed to be an incredible assistant. She is also an international speaker and the Author of the best-selling book, Be the Ultimate Assistant. In 2015, she was named Educator of the Year by DEMA, the Domestic Estate Managers Association.

One of the biggest mistakes leaders make is thinking that they can save a lot of money by taking care of all of their administrative tasks — without the need for an executive or personal assistant. This is not an effective use of time regardless of how skilled they are and can limit their success in the long term.

So what should leaders do to get started with personal assistants? What do they need to know when hiring an assistant? And what are the top qualities to look for in a good assistant?

Bonnie Low-Kramen, the Founder and CEO of Ultimate Assistant Training & Consulting, joins Adi Klevit in this episode of the Systems Simplified podcast to talk about systems for nurturing successful relationships with executive assistants. They also discuss the benefits of having an executive assistant, tips and tricks for hiring an executive assistant, and the qualities of a good executive assistant. Stay tuned.

Ian Vacin is the Co-founder and Chief Customer Officer of Karbon, a collaborative practice management platform for accounting firms. Ian has over 25 years of experience in technology and more than 15 years of leadership experience in the accounting profession. Before starting Karbon, he was the Vice President of Marketing and Product at Xero and the Offering Leader and Group Manager of Intuit's QuickBooks ProAdvisor Program.

When is the right time to use practice management software? Can software promote efficiency and the provision of services to clients?

Ian Vacin wanted practice management software that could ensure both consistency and flexibility for knowledge workers in the accounting profession. He also wanted to boost employee communication and collaboration to improve productivity, prevent deviations from set standards, and drive company growth. So, he co-founded Karbon, a practice management software platform to help his company achieve those goals.

Ian Vacin, the Co-founder and Chief Customer Officer of Karbon, is Adi Klevit's guest in this episode of the Systems Simplified podcast. Ian talks about the need for practice management software for professional service companies. He also discusses the key performance indicators (KPIs) for accounting firms, when to use special practice management software, and the importance of utilizing practice management software.

Tania Sterl is the Founder and CEO of Sterl on Style, a personal styling and image consultancy agency. She is a certified image consultant, fashion expert, and professional speaker. Tania incorporates more than 20 years of fashion expertise into elevating women's images and styles to take them to the next level of success. Her clients include prominent female industry leaders from corporate finance and law to rising entrepreneurial stars in fitness and media.

Are you using your style and image to communicate who you are and get people interested in connecting with you? What does your image say about you?

Your image is a key marketing tool. Make your mark — what makes you different makes you memorable. So, use your image to show up in a way that will attract people's curiosity and make them want to engage with you and what you have to offer. From a young age, Tania Sterl created her own kind of fashion and has been in the industry ever since. Now, as a personal stylist professional, Tania shows women how to dress to express who they are inside and out and showcase themselves through their individual styles to be viewed as the leaders and experts they are. It's important to decide what you want to be known for and what makes you different so you can project the appropriate message through your style. When you dress with intention, you can create a powerful impact, and more opportunities will present themselves.

In this episode of the Systems Simplified podcast, Adi Klevit interviews Tania Sterl, the Founder and CEO of Sterl on Style, about the power of dressing with intention. Tania explains how using systems influences her creativity, talks about helping clients create their personal brand through their style, and discusses how to choose your outfit and accessories for the week.

Lauren Francis is the Founder, President, Senior Talent Acquisition Partner, and Career Advisor for Mulberry Talent Partners, a recruiting and staffing company based in Portland, Oregon. Whether in a temporary staffing or long-term direct-hire placement situation, they partner with both the candidates and clients to identify the key attributes that lead to a successful match.

At the onset of her entrepreneurial exploration, Lauren founded Town and Country Resources, a staffing agency in the San Francisco Bay Area that focused on the services industry. She grew the company from a single-person operation to a company with more than 50 employees, four offices, and over $4 million in annual revenue before selling it and moving to the next phase of her journey.

Entering the world of entrepreneurship can be exciting if you dream about being your own boss and carving your own path. It's also not an easy journey and often doesn't have a straight and narrow path. Would you like to learn from someone who has been there and done that?

Lauren Francis started with herself and a vacuum cleaner and grew a simple side hustle into a booming business. Ultimately, the company grew to 55 employees with four offices, but she stopped enjoying what she was doing and sold it. Throughout that process, she learned that to build a thriving business, you need to connect with people and nurture great relationships. Lauren's desire to connect, help, and make a difference in the lives of her employees and customers has driven and shaped her entrepreneurial journey. The sale of her business pivoted her direction and eventually led her to start a professional services placement business that she loves and aligns with her values and principles. Lauren learned a lot about herself from her experiences and has many lessons to share. Most importantly, she says it's never too late to get started.

In this episode of the Systems Simplified podcast, Adi Klevit joins Lauren Francis, the Founder, President, Senior Talent Acquisition Partner, and Career Advisor for Mulberry Talent Partners, to talk about her entrepreneurial journey and how where she started didn't predict where she ended up. Lauren explains what she learned about herself and growing a business, the challenges of running a thriving business, and the importance of aligning your brand with your purpose.

Chad Gill is the Founder and Owner of Concreate, a family-owned business specializing in all things concrete, including polishing, staining, surface prep, and joint repair. The company works hand in hand with designers, architects, project managers, general contractors, tradespeople, and homeowners from start to finish.

Chad is also the Founder of Workforce Recon and the creator of the Field Recon app. He holds a degree in mechanical engineering from the Virginia Military Institute. Chad hosts the This is Concrete and the Get the Intel podcasts.

Adi Klevit is the Co-founder and CEO of the Business Success Consulting Group, an organization that provides businesses with the infrastructure, processes, and systems they need to thrive. Adi and her team help companies scale up, transfer knowledge, and prepare for succession.

She has over 25 years of experience as a trained industrial engineer, management consultant, and business executive. Adi has worked with various corporations in different industries and helped them take their business to the next level or gear up for a transition.

Do you fret over your key employees leaving your company? Do you ever find yourself being held hostage by employees who decide to leave? Is it hard to onboard and train new hires?

When some of Chad Gill's key employees decided to leave his company, he became anxious and felt like he didn't have control. Before that, he never paid much attention to the work employees did as long as everything went smoothly. He decided to start documenting his company's processes and procedures to prevent future uncertainties and promote knowledge transfer among his current employees to ensure continuous process improvement and happier employees.

In this episode of the Systems Simplified podcast, Adi Klevit joins Dr. Jeremy Weisz, Co-founder of Rise25 Media and Chad Gill, the Founder and Owner of Concreate, to talk about process documentation for increasing company efficiency. They also discuss tips for growing and scaling a business, the lessons Chad learned from documenting his company's processes, and Adi's approach to documenting processes and procedures.