The budding vertical of sports and entertainment is taking the Global Payments family of companies to new heights. Vice President, Global Product and Innovation, Aidoo Osei joins Senior Sales Executive, Danny Brown to discuss the sports and entertainment vertical, and ways to enhance the fan experience. Learn about how the food service industry closely mimics food and beverage functions during events.

To discuss the labor and staffing challenges that are top of mind across the restaurant industry, we sat down with Kurt Chiarelotte, Wendy’s Project Manager, Restaurant Services and Neal Starkey, Xenial Head of Back Office and Enterprise Services. Discover how the Wendy’s labor model can help operators optimize their staffing and hear insights into how vendors are helping multi-unit QSR chains like Wendy’s.

As a working professional and mother of a daughter with Intellectual and Developmental Disabilities (IDD), Betsy shares her passion for opening up our minds to the resources at our fingertips that would further enable people with IDD to showcase their capabilities. Listen to learn how her foundation, KennedyStrong Foundation, is equipping people with IDD for the workforce in a unique 12-month program.

Ann discusses a variety of topics from her unique perspective as a female who has had a rapid career growth path in the male-dominated restaurant tech industry. Ann talks about a range of topics including how she encourages diverse perspectives, promotes an innovative mindset across her team, and where she satisfies her curiosity and finds inspiration. 

Xenial recently was awarded patents for its next-gen drive-thru technology. Chris Siefken explains what these patents are, why they’re significant, and the value of working with a patent-awarded technology innovator like Xenial. Listen to learn how this patented tech is solving drive-thru guest service challenges for enterprise restaurants.

Completely new to the world, Muros is an art activation agency, partnering with some of the best artists in the world to create first-of-its-kind experiences for brands and businesses, specializing in public space art. Listen as Tricia talks about the value of this unprecedented approach to diversity in human engagement and how she and her team continue to deliver innovative experiences.

From recruitment to professional development to team development, Regina shares inspiring tactics for managing for success. Listen as she explains why there needs to be cross-over between personal and professional worlds, and describes tactics for making the workplace and the world a better place.

Hear how Sheila and CORE develop a diverse team to reach a diverse range of food and beverage employees, providing grants to help restaurant employees and their families through difficult periods and crises including injury, illness, loss of home, natural disaster, and others. Listen to learn all the ways that CORE is making a difference and how you can help.

Global Payments SVP Talent Management & Chief Diversity Officer Jackie Parker draws on her rich experience in human resources diversity, professional coaching, and leadership development to share her perspective on why diversity and inclusion are essential to innovation. Listen as Jackie shares what innovation means to her and her team, advantages that non-homogenous teams have, and keys to overcoming long-held biases, including overcoming a scarcity mindset.

How restaurant operators look at their data—and which data sets are critically important (especially coming out of a global pandemic)—are shifting. Listen as Jerry Philips of Whataburger shares where these changes have brought them as a brand with an extremely loyal fan following. Jerry shares with Katharine Dalton and Tama Looney of Xenial what the company and its leaders have learned about the importance and value of customer data, employee data, and social media in achieving customer and employee loyalty.