Table Stakes: A Podcast for Enterprise Restaurant Brands

During the Covid-19 pandemic, Denny’s on Demand digital ordering channel went from about 12% of sales to 100% virtually overnight. Like other brands, the company quickly accelerated its off-premises service options, while planning and preparing for an eventual safe and comfortable re-opening of dining rooms. In this episode, we talk with Jason Breazeale, Director of Architecture and Innovation at Denny’s, about what the brand has done, strategically and tactically, to adjust, make sure guests and employees feel safe, and continue to provide exceptional guest experiences in a constantly changing environment. 

Fast Casual and Quick Serve restaurants are rapidly pivoting to emphasize off-premises and socially safe, low-touch/no-touch service. Tactics include enabling online ordering, takeout, curbside pickup, seating management, and touchless payments. Listen as technology and product leaders from Xenial discuss the current environment, what operators are doing to adjust, and perspectives on rebounding from this downturn.

The restaurant industry is a core staple of the world economy. It provides sustenance, joy and opportunity to so many people. We all play a part in this family of industry professionals who are constantly trying to improve the ways that we delight the everyday consumer and increasingly look to technology solutions to find ways to make it easier to do that. That’s where the Table Stakes podcast comes in.