Welcome to TAC Talks, this 12-minute podcast dives into the dynamic realm of industry, employer, and community engagement in vocational education and training. In this episode, we focus specifically on Outcome Standard 1.2 from the 2025 standards. Siobhan Gallagher, an experienced auditor and former RTO owner, discusses the value of stakeholder engagement and its impact on enhancing training and assessment strategies.

The episode explores the importance of engaging with a diverse range of stakeholders, including industry representatives, employers, and community leaders. Siobhan provides practical examples and insights on how RTOs can harness feedback to ensure training reflects current industry practices, ultimately benefiting students, RTOs, and the workforce. Strategies discussed include conducting stakeholder analysis, leveraging industry experts, and fostering ongoing relationships for continuous improvement.

In this 8-minute episode of TAC Talks, Russell Docking explores how the 2025 Registration Standards—particularly Outcome Standard 1.8—emphasizes the importance of fit-for-purpose, safe, accessible, and sufficient training environments. Learn how RTOs can align their training delivery with real-world workplace conditions, manage third-party provisions, and mitigate risks associated with work-integrated learning. This episode also highlights strategies for compliance and maintaining quality outcomes for students and employers.

More information is available in the TAC Fact Sheet: Facilities, Resources, and Equipment https://www.wa.gov.au/government/publications/fact-sheet-facilities-resources-and-equipment 

For a copy of the transcript, click here: https://www.wa.gov.au/media/44052 Published 11/07/2025

This is the final episode of TAC Talk series on Amplifying Excellence in WA VET Through Award Winner Stories where spotlight people who are making significant strides in vocational training.

In this episode, we speak to Amy Hunt, a trailblazer in a traditionally male-dominated sphere who emerged as the winner of both the WA and Australian Apprentice of the Year awards. Her experience as a woman in this field provides rich insights into the importance of diversity initiatives and fostering inclusivity, underscoring the need for visibility and education.

Amy's story encourages young women and other potential learners considering a career in non-traditional fields, championing the idea of facing the unknown bravely and taking a leap of faith.

This episode may serve as a valuable resource for RTOs seeking further information on fostering supportive environments for diversity and inclusion.

This is the third episode of the TAC Talk series on Amplifying Excellence in WA VET Through Award Winner Stories where we spotlight people making significant strides in vocational education and training (VET).

This episode features Anthony Nelson-Burns, a remarkable individual who triumphed as the WA Aboriginal and Torres Strait Islander Student of the Year and reached the finals of the National Training Awards in 2023. Anthony's journey is a testament to resilience. He overcame challenges and personal setbacks to achieve success in the engineering field and finishing his apprenticeship early.

Now, Anthony champions vocational training for Aboriginal and Torres Strait Islander communities, advocating for culturally sensitive approaches that reduce barriers and create a welcoming learning environment for all.

This episode may serve as a valuable resource for RTOs seeking further information on learning environments which promote and support the diversity of learners.

This episode is part of a series dedicated to amplifying excellence in WA VET through award winner stories. In this instalment, we are speaking with Anthony Georgeff, finalist for the Australian Excellence in Language, Literacy and Numeracy Practice Award at the Australian Training Awards.

Anthony shares his experiences engaging students and encourages listeners to consider literacy and language skills beyond immediate applications – highlighting the wider community issues that may impact student learning.

This episode may serve as a valuable resource for RTOs seeking further information on language literacy and numeracy support and student wellbeing.

More information on Read Write Now is available at https://www.read-write-now.org.au/.

Published 24/4/24

This episode is part of a series dedicated to amplifying excellence in WA VET through award winner stories. In this instalment, we have the privilege of speaking with Holly Gudsell, WA and Australian VET Teacher/Trainer of the year. Holly speaks to us about her pivotal role in shaping the Aboriginal and Torres Strait Islander Education Officer (AIEO) program. This program is founded upon several key principles, including:

• Incorporation of the 8 Aboriginal Ways of Learning, which are central to Aboriginal Pedagogy (8ways.online)

This episode may serve as a valuable resource for RTOs seeking to develop culturally safe environments for First Nations learners.

Published 27/3/24

Fraudulent certificates can affect the reputation of your RTO and undermine the quality of the VET sector. This 6-minute episode provides information on safeguarding your qualifications and mitigating this risk by boosting certificate security and verifying incoming certificates.

Reporting any encountered fraud to the affected RTO, police, and TAC (if applicable) further strengthens your defence.

More information on this topic is available in the TAC Fact Sheet: Issuing Testamurs and Statements of Attainment 

For a copy of the transcript click here. 

Published 17/01/2024

This short 5 minute podcast provides information on Clauses 8.5 and 8.6 of the Standards for Registered Training Organisations (RTOs) 2015.

The Standards for RTOs state that RTOs must comply with Commonwealth, State and Territory legislation and regulatory requirements relevant to its operations; and that staff and clients need to be informed of these regulatory requirements and any changes that are made that affect the services delivered. This podcast explores what this could include and how RTOs could communicate this information. For a copy of the transcript click here: https://www.wa.gov.au/media/43396

Published 13 December 2023

Nobody likes complaints and for many RTOs, receiving a complaint from a learner or other stakeholder may be confronting. However responding to complaints can be a useful and important process. 

This short 4 minute podcast provides information around Standard 6 of the Standards for RTOs on complaints and how they can provide an understanding of an RTOs clients’ expectations and experiences. 

More information on this topic is available in the:

• TAC Fact Sheet: RTO Complaints and Appeals

Transcript available here: https://www.wa.gov.au/media/42894

Published 15 November 2023

This podcast provides further information on Standards 4 and 5 of the Standards for RTOs, which require RTOs to provide accurate and accessible information about themselves, their services, and their performance. It also requires RTOs to ensure that each prospective and current learner is properly informed.

The podcast explores the concept of providing prospective students with the information they need to make an informed decision about which RTO will best meet their learning needs and career objectives. It does this by discussing three key areas:

1. What learners can get out of the training

By providing prospective students with this information, RTOs can help them to make informed decisions about their training and to set themselves up for success.

More information on this topic is available in the:

• TAC Fact Sheet – Marketing and Advertising

For a copy of the transcript click here.

Published 10/10/2023