In this episode, Trainers Jessica and Nikita, talk about leadership and what it takes to be a leader within an organization whether you are upper management or a CSR. Beyond that, the trainers define leadership and distinguish between leadership and management. For questions or comments the trainers can be contacted via email: [email protected].
The Leadership Challenge Sixth Edition
By: James M. Kouzes, Barry Posner
Narrated by: Brian Holsopple
Length: 11 hrs and 4 mins
Unabridged Audiobook
Release date: 06-20-17
Language: English
Publisher: Audible Studios.