Most team challenges aren’t about capability—they’re about what’s happening beneath the surface.
In this episode of Teams Unleashed, Spencer Horn sits down with Jane Zhang to walk through a real case study of a team facing performance pressure, internal challenges, and the need to deliver results in a complex environment.
Rather than focusing on quick fixes, the work centered on identifying and shifting the team’s underlying “DNA”—the patterns driving how the team communicated, made decisions, and held each other accountable.
What followed was a measurable transformation:
· Increased productivity and positivity
· Faster execution and improved delivery metrics
· A shift from individual effort to true team alignment
This conversation breaks down what actually changed inside the team—and how team coaching made that shift possible.
If you want to understand how real team transformation happens, this episode gives you a clear, practical example.
Transcript
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