Summary

In this episode of Tebra Talks, hosts Samantha Bergquist and Hannah Abrams discuss the critical role of foundational workflows in healthcare practices before implementing AI solutions. They emphasize the importance of identifying improvement opportunities, integrating technology effectively, and enhancing patient experience. The conversation highlights common pitfalls in AI adoption and the competitive landscape in healthcare, urging practices to focus on the basics to ensure successful implementation of advanced tools.

In this episode of Tebra Talks, Hannah Abrams and Samantha Bergquist discuss the evolving role of AI in healthcare, emphasizing the importance of automation in reducing friction and enhancing patient-provider relationships. They explore the current hype surrounding AI, the necessity of integrated solutions, and the impact of AI on reducing burnout among healthcare providers. The conversation highlights the need for practices to focus on foundational workflows before implementing AI and the significant benefits of reputation management tools powered by AI.

In this episode of Tebra Talks, Miriam Datskovsky and Aimee Heckman delve into the complexities of denials management in healthcare. They discuss the importance of triaging denials, crafting effective appeal letters, and the potential role of AI in streamlining the appeals process. Aimee shares real-world examples and emphasizes the need for thorough documentation and proactive claims management to ensure that practices recover lost revenue effectively.

In this episode of Tebra Talks, host Miriam Datskovsky and medical billing expert Aimee Heckman discuss the critical aspects of denials management in healthcare. They explore the importance of front desk operations, the need for proper training and communication among staff, and how automation can streamline processes to reduce denials. Aimee shares real-world examples of how addressing root causes of denials can lead to significant financial recovery for practices. The conversation emphasizes the need for a proactive approach to prevent denials before they occur, highlighting the role of eligibility verification and claim scrubbing in the revenue cycle management process.

In this episode of Tebra Talks, Miriam Datskovsky and Samantha Berquist from Tebra discuss the significance of online reviews in healthcare, emphasizing how patient feedback influences provider selection and loyalty. They explore trends in patient behavior, the importance of actively soliciting reviews, and the role of AI in managing online reputation. The discussion highlights the need for practices to engage with patient feedback to foster loyalty and improve their services, ultimately driving growth in a competitive healthcare landscape.

Summary

In this episode of Tebra Talks, Samantha Bergquist and Mac McDonald discuss the critical role of online reputation management in independent healthcare practices. They explore how patient expectations are evolving, the challenges practices face in managing their reputation, and how Tebra's AI-driven tools can help streamline this process. The conversation emphasizes the importance of reputation as a key performance indicator and offers insights into how practices can leverage technology to enhance patient experience and trust.

In this Tebra Talks conversation, Hannah Abrams and Cait Batzinger discuss the challenges providers face with documentation in healthcare, the role of AI in alleviating these burdens, and the importance of integrating AI solutions into existing workflows. The discussion highlights the potential for AI to enhance the provider experience, improve work-life balance, and ultimately restore the joy of medicine.

In this conversation, Jean Lee and Paige Gutierrez discuss the significant role of music in mental health, exploring findings from a report on the most comforting songs and genres for individuals facing mental health challenges. They delve into the benefits of music as a therapeutic tool, comparing its effectiveness to traditional therapy, and highlight the diverse genres that resonate with different emotional experiences. The discussion emphasizes the importance of understanding patients' relationships with music to enhance empathy and trust in healthcare settings.

In this episode of Tebra Talks, Kevin Clinton, Laura Araya, and Megan Jernigan discuss the critical importance of clean claims in preventing denials and protecting revenue for healthcare practices. They explore the common reasons for claim denials, the impact of eligibility checks, code scrubbing, and the role of AI in enhancing the billing process. The conversation emphasizes the need for proactive measures in denial prevention, especially for small practices, and highlights Tebra's innovative solutions to streamline billing workflows and improve claim accuracy.

In this episode of Tebra Talks, Jesse Noyes, Jeff Hillman, and Aimee Heckman discuss the insights from Tebra webinar ('AI, audits, and attacks: How billers stay resilien') focusing on the pressing concerns in the healthcare industry, particularly around AI, compliance, and cybersecurity. They explore the current landscape of AI adoption, the differences between automation and AI, and the importance of choosing the right technology solutions for healthcare practices. The discussion highlights the need for awareness and education in navigating these technologies effectively.