Did you know that physicians in the United States are 82% more likely to experience burnout compared to workers in any other occupation?

In this episode of Tebra Talks, host Didi D’Errico sits down with Southern California clinic owners Dr. Arjun Reyes and Dr. Chris Thomson to look closely at the old adage: Physician, Heal Thyself. Together, they explore why healthcare providers routinely deprioritize their own mental health and reveal actionable strategies to bypass burnout for both yourself and your medical team.

Whether you are drowning in administrative paperwork or feeling the emotional exhaustion of the daily grind, this episode offers a practical blueprint to shift your practice from friction to flow.

In this episode of "Tebra Talks," the discussion centers on improving medication adherence in healthcare. Hannah Abrams highlights the issue of patients not picking up prescriptions, while Dr. Colin Banas addresses barriers like education, cost, and forgetfulness, suggesting solutions such as education and reminders. Liz Fobare from Tebra emphasizes enhancing patient experiences through modernized care and trust-building. Dr. Banas shares a study showing that timely text reminders improve prescription pick-up rates and reduce readmissions. The conversation also explores AI's role in reducing administrative burdens and enhancing patient-provider interactions, with optimism about technology's potential to transform healthcare and improve outcomes.

Patient no-shows are costing healthcare practices thousands every month, but reminders alone are not enough to solve the problem.In this video, Miriam Datskovsky, Samantha Bergquist, and Chris Miley from Tebra break down the real operational drivers behind missed appointments and share practical, data-backed strategies practices can use to reduce no-shows, improve patient communication, and ease staff burnout.Inside this session: • Why practices lose $5,000+ monthly to missed visits • The connection between no-shows and provider burnout • Why patients actually miss appointments • How online booking improves patient access and scheduling • Ways to customize reminders and automate communication • How telehealth can help save appointments • New one-tap cancellation and rescheduling workflows • How digital intake reduces front-desk workload and manual entryYou’ll also see how Tebra helps practices: ✔ Streamline scheduling workflows ✔ Improve patient follow-through ✔ Reduce operational friction ✔ Keep schedules more stable and predictableBecause reducing no-shows is not just about protecting revenue.It’s about creating a better experience for patients, providers, and staff.👉 Learn more about Tebra Patient Experience tools: https://www.tebra.com/patient-experience

Medical billing companies are working harder than ever, but many are still struggling to grow revenue and protect margins. In this episode of Tebra Talks, Miriam Datskovsky sits down with billing and practice management expert Aimee Heckman to unpack the biggest findings from Tebra’s 2026 State of the U.S. Medical Billing Industry report.

They discuss: ✅ Why many BillCos are hitting a growth ceiling ✅ AI vs. automation in medical billing ✅ How process documentation impacts scalability ✅ The hidden cost of denied claims and rework ✅ Why specialization is becoming a major competitive advantage ✅ How successful billing companies are adapting in 2026Whether you're running an independent medical billing company, managing revenue cycle operations, or exploring automation and RPA in healthcare, this conversation is packed with practical insights you can apply today.

📊 Download the free 2026 State of the U.S. Medical Billing Industry report: https://tebra.co/billing-benchmark-re...

Private practice is getting harder to sustain but not impossible to scale.In this episode of Tebra Talks, Dr. Peter Wenger, owner of Princeton Sports and Family Medicine, shares how a performance-first mindset helped him grow from a small clinic to a high-performing practice serving 34,000+ patients annually.You’ll learn how to:• Build systems that increase patient volume and reduce operational friction• Turn your website into a true “front door” that converts visitors into appointments• Create a strong brand that builds trust before the first visit• Measure and improve performance across your practice like an athlete• Scale your impact without losing the human experience in careWhether you run a private practice or are thinking about starting one, this conversation offers practical strategies to help you stay competitive and grow sustainably.

Tebra announced a $250 million investment to accelerate innovation across its platform. But what does that actually mean for providers on the ground?In this episode of Tebra Talks, CEO Dan Rodrigues, Chief Product & Technology Officer Kyle Ryan, and Chief Growth Officer Kevin Marasco break down how that investment will be used to reshape the future of independent practices, and why this moment in AI is different from everything that came before.In this conversation, you’ll learn:

• Why EHR systems were necessary, but didn’t reduce administrative burden
• How fragmented tools created more work for providers over time
• What’s changed in AI (compute power, data, and large language models)
• How Tebra is investing in AI to automate documentation, billing, and patient workflows
• How this $250M investment accelerates innovation across the entire practice lifecycle
• Why AI can now act on behalf of providers, not just store data
• What “human-in-the-loop” AI means for safety, compliance, and trust
• How giving providers time back can improve both patient care and work-life balance

This conversation highlights a critical shift in healthcare:For years, technology added more steps to the provider’s day. Now, AI has the potential to remove them.With the right implementation, providers can reduce hours spent on documentation, streamline billing workflows, and refocus on what matters most — delivering care and building stronger patient relationships.▶ Watch the full episode to learn how Tebra is using its $250M investment to level the playing field for independent practices — and what it means for the future of healthcare.

In this conversation, Amanda Zeosky and Kara Escobedo discuss the critical importance of employer branding in healthcare practices, especially in the face of staffing challenges and employee burnout. They explore how a strong employer brand not only attracts talent but also enhances patient care and overall workplace culture. Kara shares insights on identifying warning signs of employee disengagement, the significance of communication, and the need for proactive leadership in fostering a positive work environment. The discussion emphasizes the continuous nature of building and maintaining an employer brand and the lessons learned from turnover experiences.

Learn more at tebra.com

Summary

In this episode of Tebra Talks, host Didi DErrico and expert Lynn Moore discuss the critical aspects of revenue cycle management for healthcare providers. They explore the symptoms of an unhealthy practice, including unpredictable accounts receivable, increasing insurance claim denials, and administrative chaos. Lynn shares actionable insights on how to monitor financial performance, the importance of documentation, and the need for certified coders to reduce denials. The conversation emphasizes the necessity of a strong foundation in practice management to ensure financial health and sustainability.

Learn more about Lynn at www.mooresupport.net

In this episode of Tebra Talks, Miriam Datskovsky engages with medical billing experts Jeff Hillam and Aimee Heckman to explore the various outsourcing strategies in the medical billing industry. They discuss the definitions and implications of outsourcing, offshoring, nearshoring, and home-shoring, emphasizing the importance of strategic decision-making tailored to individual business models. The conversation also delves into the cultural dynamics of working with international teams and the evolving landscape of medical billing in light of AI and automation. The experts share insights on maintaining quality control, the significance of a well-defined strategy, and the future of the industry as technology continues to advance.

In this episode of Tebra Talks, Samantha Bergquist discusses the challenges and strategies of marketing for independent healthcare practices with Tebra's professional services team. The conversation highlights the importance of collaboration, expertise, and ongoing performance reviews in creating effective marketing strategies that resonate with patients. The team shares insights on content creation, maintaining trust, and leveraging technology to enhance patient engagement and practice growth.