In this conversation, Jesse Noyes and Kevin Clinton discuss the emerging divide in payment experiences between Gen Z and Baby Boomers in healthcare. They explore the challenges Gen Z faces with payment friction, the importance of digital payment options, and how healthcare providers can adapt to meet the needs of younger patients. The discussion highlights the necessity for transparency, convenience, and automation in payment processes to enhance the patient experience.
Learn more at The Intake's Vital Signs newsletter: June 2025 edition
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