Microsoft issues an apology and offers refunds to 2.7m Microsoft 365 subscribers – were you one of them? Apple has kicked off renewable energy projects in Australia to match the power you use to charge their products, has July released the unlosable suitcase, we take a look at the new Arlo Pan Tilt cameras, we check out the Sony ULT Field 5 portable speaker, we’ve built the Lego Death Star – all 9023 pieces of it and we’ll answer all your questions in the Tech Guide Help Desk.