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Consumers today expect call technology to feel human and easy. Are businesses up for the challenge and can they implement Voice AI in a way that keeps regulators from knocking on their doors? On this episode of Tech on Reg, Dara speaks with Jim Freeze, CMO of Boston-based AI company Interactions, about how call technology increases profitability and mitigates risk. A conversational experience that makes customers happy and meets compliance needs: find out if human assisted Voice AI delivers on that promise.
Find cannabis laws and regulations confusing? Guess what: it’s not you. From seed to sale, federal, state and municipal governments create different frameworks and those who learn how to navigate the system win. How can businesses and investors get it right without wasting time and money? How can governments use data to make policy? Dara Tarkowski breaks it down with guest Amanda Ostrowitz, Chief Strategy Officer at Fyllo, and founder of RegTech, CannaRegs, on this episode of Tech on Reg.
On this episode, Dara is joined by two former CFPB professionals. Professor Paul Kantwill, Distinguished Professor at Loyola University Chicago School of Law and former Assistant Director of CFPB and Dr. Ling Ling Ang, Associate Director at NERA Consulting and one of the CFPB’s first economists. We tackle the Seila Law decision and what it means for the future of the agency, rulemaking, the Office of Innovation, and what’s to come in the agency’s tumultuous ride.
Dara Tarkowski hosts three diverse financial services professionals to tackle the subject of diversity and inclusion in financial services. Gary Rozier, Oak Street Real Estate Capital LLC, Bevon Joseph, Co-Founder of The Greenwood Project, and Randy Rivera, Executive Director of FINTEX, each share their unique perspectives on what it means to be a person of color in the financial services industry, what’s being done to foster change, and share insights on how to make meaningful change within the industry.
Dara Tarkowski welcomes guest host Randy Rivera, Executive Director of FinTEx, for a discussion with Daniel Rogers, Founder of Fintech student loan company AM Money, to discuss the systematic and institutionalized challenges that students of color face when financing the pursuit of higher education, despite laws and regulations designed to prevent predatory and discriminatory lending, and how AM Money is aiming to solve the problem.
The past months in quarantine and isolation have resulted in sextech companies seeing a surge of sales, clicks, and downloads. Many say sextech is paving the way for how to responsibly share and protect personal health information. Dara sits down with Dominique Karetsos, CEO of the Healthy Pleasure Group, who went from marketing executive and fintech investor to sextech, or in her words “sexual health and wellness technology” expert. This episode navigates the current sextech boom, current regulatory and investment challenges and opportunities in this growing technology sector.
Dara Tarkowski chats with Roger Manu from Australia-based automation experts Cloudcase, where they discuss the rapidly evolving landscape of automation and digitization prompted by both the pandemic, good business sense and a compliance need.
This episode explores what one company, TrueAccord, is doing to harness the power of AI in collections, what a digital strategy means for receivables companies, and what impact (if any) the CFPB rulemaking may have on companies “going digital.”
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