Tech Talk - Tech Business Show by Tech For Techs

Establishing a successful call-out service and getting customers.

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Are you thinking about starting or evolving your tech business? In this episode, we break down the pros and cons of the three main business models in the tech industry: Retail /Repair Store, MSP (Managed Service Provider), Callout Service or even a Hybrid setup.

💼 Store – A physical presence that attracts foot traffic, offers instant customer service, and allows for upselling products. But is the overhead worth it?
☁️ MSP – Recurring revenue, remote management, and long-term client relationships—ideal for stability, but does it limit your flexibility?
🚗 Callout Service – Low overhead, direct customer interaction, and on-site problem-solving. Is it scalable, though?

Join us as we discuss the best business model for different types of tech professionals, the challenges and rewards of each approach, and how to choose the right path based on your goals.

🎙️ Tune in to find out which model suits you best!

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Thinking about starting your own computer business? Before you dive in, there are essential steps you need to take to set yourself up for success. In this episode of "Before You Boot Up," we’ll walk you through the must-know details—business planning, legal setup, funding, marketing, and more. Whether you're launching a repair shop, an IT service, or an e-commerce tech store, we've got expert insights to help you avoid common pitfalls and build a thriving business.

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What makes your go-to distributor stand out from the rest? Why are they your top choice for all things IT? Join us on TechTalk, Monday the 20th at 8 PM, as we dive into what makes distributors award-worthy.

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How to make your business run better for you rather than letting it run you.

Hosts:
Philip and Jenni Griffiths
Tech for Techs
https://www.techfortechs.co.uk/

Special Guests:

Karl Mitton
Solent Technologies
https://www.solent-technologies.co.uk/

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We will discuss what we will be stocking up on for the run-up to Christmas.  What's hot and what's not?  Find out this and more on Episode number......of Tech Talk

Hosts:
Philip and Jenni Griffiths
Tech for Techs
https://www.techfortechs.co.uk/

Special Guests:

Ken Mosley
Canny Clever IT Service Centres
https://www.cannyclever.co.uk/

Karl Mitton
Solent Technologies
https://www.solent-technologies.co.uk/

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Hosts:
Philip and Jenni Griffiths
Tech for Techs
https://www.techfortechs.co.uk/

Special Guests:

Tracy Carpenter
HR Consultant
Mint HR
https://www.mint-hr.com/

Will Muir
ConsumerTec
https://consumertec.co.uk/

Ken Mosley
Canny Clever IT Service Centres
https://www.cannyclever.co.uk/

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Find out what’s new in the channel, From what new brands they have, to what the future holds,  You ask the Questions!

Phil & Jenni - Tech For Techs - www.TechForTechs.co.uk / www.TFTMAX.com

Michael Lawrence - Target Components - https://www.targetcomponents.co.uk/

Dave Evens - Vip Computer Centre - https://www.vip-computers.com/uk/

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On the show we will explore how people respond to negative online reviews as well as the ones people might text, email or give them verbally and how to respond correctly in order to not make yourself look bad.  

In episode 148 of Tech Talk, hosts Phil Griffiths and Jenny, along with guests Will, Chris, and Ben, delve into managing negative reviews in business. The episode explores strategies for responding to feedback, emphasizing the importance of maintaining professionalism while acknowledging the emotional challenges business owners face due to personal investment in their companies. Will highlights the benefits of taking time before replying to reviews, which can enhance public perception. Chris shares experiences on handling criticism constructively, demonstrating accountability and outlining improvement steps. Ben discusses complexities in customer expectations, particularly concerning warranties and product damage.

The conversation advocates for direct engagement with customers over hasty online responses, stressing that thoughtful, personalized interactions can improve relationships and add authenticity to businesses. It also covers the need for a balanced perspective on feedback, noting that both positive and negative reviews contribute to trust. Concerns about review authenticity and patterns of dissatisfaction from one-time reviewers are addressed, alongside strategies to encourage satisfied customers to provide feedback.

Furthermore, the discussion touches on choosing between Google Workspace and Microsoft Office, pricing strategies for new businesses, and knowing when to refuse certain customers. The episode concludes with insights into upcoming tech processors, including details on the new Intel Core Ultra series and potential impacts on older models’ pricing. Overall, the episode provides valuable advice on managing customer relations and navigating the complexities of online reviews in the tech industry.


Hosts:
Philip and Jenni Griffiths
Tech for Techs
https://www.techfortechs.co.uk/

Special Guests:

Will Muir
ConsumerTec
https://consumertec.co.uk/

Ben Ashcroft
Bugs and Bytes Computing
https://bugsandbytes.co.uk/

Chris Hodgekiss
I.T. Made Simple Ltd
https://it-madesimple.uk/

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Are you searching for effective ways to attract new customers to your business? Join us for an insightful discussion where we'll explore a variety of strategies to bring customers to you—be it through flyers, parish magazines, word of mouth, and more. Since what works for one business may not work for another, we'll delve into diverse methods to help you find the perfect fit.

Hosts:
Philip and Jenni Griffiths
Tech for Techs
https://www.techfortechs.co.uk/

Special Guests:

Ken Mosley
Canny Clever IT Service Centres
https://www.cannyclever.co.uk/

Nicole Russell
CellBotics
https://cellbotics.com/

Cormac O'Donoghue
Crosshaven Computers
https://www.crosshavencomputers.ie/

What to Expect:

Diverse Marketing Techniques: Learn about various methods to attract customers, from traditional advertising to modern digital strategies.
Expert Insights: Hear firsthand experiences and tips from industry professionals who have successfully grown their customer base.
Customized Approaches: Understand that each business is unique, and discover how to tailor strategies that work best for you.
Don't miss this opportunity to gain valuable knowledge and enhance your customer acquisition tactics. Whether you're a startup or looking to expand your existing business, this discussion is designed to provide actionable insights that can make a real difference.

www.TFTMAX.com
www.TechForTechs.co.uk
www.YouTube.com/TechforTechs
www.GeekforMe.com
[email protected]

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#Techshow #Tech #TechForTechs #techinterview