Tech Tip Podcast

Keeping your Conqueror system up to date might be the easiest way to prevent problems before they start.

In this episode of the QubicaAMF Tech Tip Podcast, Orly is joined by Max Trainer Charles Craig to break down why Conqueror updates matter, how the update process actually works, and what center operators should be paying attention to before issues arise.

A new year is the perfect time to reset not just goals, but your bowling center’s technology too. In this Tech Tip episode, we cover simple but often overlooked habits that can help extend the life of your systems and prevent avoidable downtime.

From keeping computers properly updated, setting active hours, and scheduling regular shutdowns to cleaning up unused programs and safely wiping down screens, this episode focuses on practical steps any center can take right now. These small actions help keep systems running smoothly, protect your investment, and create a cleaner, more reliable experience for guests.

Charles Craig is back this week on the Tech Tip podcast to highlight one of Conqueror’s often overlooked features: the built in help tools. Learn how the on screen question mark icons provide instant, page specific guidance and direct access to the Conqueror user manuals. The discussion covers how these tools support new and experienced staff alike, explain lane options and system features in detail.

V Levine joins the show to tackle two lane issues centers face: overhead monitors showing “No Signal” and lanes displaying “Bad Struct”.

V explains why these problems happen and walks through simple steps to get lanes back up and running.

Let's tackle a problem every bowling center has faced at some point: a cash drawer that refuses to open. Max Training Specialist Charles Craig explains why the issue is almost always connected to the receipt printer and walks through simple troubleshooting steps like checking for paper, clearing jams, watching for error lights, and power-cycling the printer.

Max Trainer Charles Craig returns this week for a deeper dive into Q Portal roles, privileges, and everything you need to know for integrating Square at your center. Charles breaks down the four key Square-related permissions, who needs them, and why the right setup is essential.

In this episode of the QubicaAMF Tech Tip podcast, host Orly welcomes Tech Support Specialist Connor Borysewicz to discuss common error codes encountered in bowling technology. Connor provides a detailed explanation of the error, its implications, and a step-by-step guide on how to troubleshoot and resolve the issue. 

This week on the Tech Tip Podcast, learn how managers and owners can easily create staff profiles, assign access levels, and open up valuable resources for every team member. From virtual classes to ready-to-use marketing content, the Q Portal is packed with tools designed to streamline operations and empower your employees.

With the holiday rush approaching, there’s no better time to give your Conqueror Web booking site a seasonal refresh. QubicaAMF's Marty Gouveia joins the show to explore how simple updates like adding festive images, reviewing your offers, and other simple adjustments can make a big impact on guest engagement. Plus, discover where to find helpful training resources in the QPortal to make these updates quick and easy.

In this episode of the QubicaAMF Tech Tip Podcast, host Orly is joined by first-time guest V LeVine from the Technical Support team. V shares best practices for keeping your Neoverse system running at its best, from smart rebooting routines to cable checks and system updates.