Tech Tip Podcast

In this episode of the QubicaAMF Tech Tip Podcast, Orly welcomes Greg Dow, Operations Consultancy Specialist on the QubicaAMF Training Team, to break down the new Packages feature for the Conqueror + Square POS integration.

Greg explains how bowling centers can create and manage packages for birthday parties, company events, food combos, and more. You’ll learn how to set up package components in Square, build and customize packages in Q Portal, organize them in Conqueror, and make them available for reservations, Conqueror Web, and kiosks.

Hiring seasonal staff or onboarding new employees? Setting up user accounts the right way is an important first step.

In this episode of the QubicaAMF Tech Tip Podcast, Orly is joined by MAX Trainer Charles Craig to walk through how to create and manage employee accounts in Conqueror. Learn how to set up user profiles, assign permission levels, control access to different system functions, and temporarily disable accounts when employees leave or return.

Keeping your Conqueror system up to date is one of the simplest ways to protect your center, improve performance, and ensure you have access to the latest features. In this episode of the Tech Tip Podcast, Orly is joined by V Levine, to discuss why regular Conqueror and Windows updates matter, how outdated software can create compatibility and security issues, and best practices for scheduling updates without disrupting your business.

Summer often brings menu changes, seasonal specials, and pricing updates. In this episode of the QubicaAMF Tech Tip Podcast, Orly and Max Training Specialist Charles Craig walk through how to manage menu items in Conqueror POS, including temporarily marking items as unavailable, updating prices, adding new products, and removing items you no longer sell.

What should you do when a SuperTouch freezes, stops responding, or displays a 199 boot error?

In this episode of the QubicaAMF Tech Tip Podcast, Orly welcomes first-time guest David Atkins, Technical Documentation Specialist at QubicaAMF. David walks through common SuperTouch issues and shares practical troubleshooting steps to help center staff quickly identify whether the problem is related to the hub, cabling, or the SuperTouch itself.

In this week’s episode of the QubicaAMF Tech Tip Podcast, host Orly is joined by first-time guest and QubicaAMF Max Trainer, Demarcus Kearney. Together, they dive into one of the newest and most exciting features of the BES NV management system: Bowling Memories. Demarcus breaks down what Bowling Memories is, how it works, and why it’s a powerful tool for engaging guests and promoting your center.

In this week’s episode of the QubicaAMF Tech Tip Podcast, host Orly is joined by first-time guest and QubicaAMF Max Trainer, Demarcus Kearney. Together, they dive into one of the newest and most exciting features of the BES NV management system: Bowling Memories.

Demarcus breaks down what Bowling Memories is, how it works, and why it’s a powerful tool for engaging guests and promoting your center.

Having trouble connecting your Square terminal? This episode of the QubicaAMF Tech Tip Podcast walks you through the full pairing process. V Levine breaks down the process in a simple step-by-step lesson.

Want to take your bowling center experience to the next level? In this episode, we dive into how you can use the Neoverse wall to create unforgettable moments, from displaying birthday shoutouts to showcasing corporate logos and sponsorships. Learn how easy it is to upload custom images, build templates, and turn your lanes into a powerful visual and revenue generating tool.

Is your ball lift running slow or nonstop? In this episode, Orly is joined by QubicaAMF's Mark Henderson to break down the most common causes behind this issue. From misaligned sensors and wiring problems to coupling and motor checks, Mark walks through simple, practical troubleshooting steps to get your equipment back to normal.