Simplify sales, reduce button clicks, and improve guest flow. On this episode of the Tech Tip Podcast Larry Denecke joins the show to explain how Experiences help centers deliver fun faster.

What happens when Conqueror won’t activate or your server says the hardware key isn’t present?

Join Orly and with guest V LeVine from the QubicaAMF Tech Support team as they walk through two common error messages and the simple steps to resolve them.

In this milestone 100th episode of the QubicaAMF Tech Tip Podcast, Orly welcomes back guest Charles Craig to cover the BES NV Identity feature.

Charles breaks down how centers can use BES NV Identity to customize logos, colors, SuperTouch backgrounds, and on-lane visuals, creating a more personal and cohesive guest experience.

Technical Support Representative Kerry McCollough shares why backing up your data is critical and how easy it can be. Kerry explains what bowling centers should back up, including BLS league data and other important business files, where to find them, and how often to do it. Learn simple ways to protect your league information and avoid the stress of lost data.

Keeping your Conqueror system up to date might be the easiest way to prevent problems before they start.

In this episode of the QubicaAMF Tech Tip Podcast, Orly is joined by Max Trainer Charles Craig to break down why Conqueror updates matter, how the update process actually works, and what center operators should be paying attention to before issues arise.

A new year is the perfect time to reset not just goals, but your bowling center’s technology too. In this Tech Tip episode, we cover simple but often overlooked habits that can help extend the life of your systems and prevent avoidable downtime.

From keeping computers properly updated, setting active hours, and scheduling regular shutdowns to cleaning up unused programs and safely wiping down screens, this episode focuses on practical steps any center can take right now. These small actions help keep systems running smoothly, protect your investment, and create a cleaner, more reliable experience for guests.

Charles Craig is back this week on the Tech Tip podcast to highlight one of Conqueror’s often overlooked features: the built in help tools. Learn how the on screen question mark icons provide instant, page specific guidance and direct access to the Conqueror user manuals. The discussion covers how these tools support new and experienced staff alike, explain lane options and system features in detail.

V Levine joins the show to tackle two lane issues centers face: overhead monitors showing “No Signal” and lanes displaying “Bad Struct”.

V explains why these problems happen and walks through simple steps to get lanes back up and running.

Let's tackle a problem every bowling center has faced at some point: a cash drawer that refuses to open. Max Training Specialist Charles Craig explains why the issue is almost always connected to the receipt printer and walks through simple troubleshooting steps like checking for paper, clearing jams, watching for error lights, and power-cycling the printer.

Max Trainer Charles Craig returns this week for a deeper dive into Q Portal roles, privileges, and everything you need to know for integrating Square at your center. Charles breaks down the four key Square-related permissions, who needs them, and why the right setup is essential.