TechBytes

In this episode of TechBytes, host Rob Grimes sits down with industry veteran Peter Backman of theDelivery.World to explore the rapidly evolving world of food delivery. They dive into the challenges and opportunities facing restaurants, from managing costs and maintaining brand standards to leveraging new technologies and business models. Discover insights on the rise of ghost kitchens, the impact of regulations, and the future of autonomous delivery - all crucial considerations as the food service industry continues its digital transformation. 

Step into the future of hospitality! Join Rob Grimes at the Hospitality Tech Expo in London as he explores transformative tech with industry leaders like Kevin Dixon of Tevalis and Ross Taylor from Lloyds Banking Group. Discover how innovations in POS, data analytics, and payments are reshaping guest experiences and driving growth. Tune in and stay ahead in the digital age of hospitality!

Curious about what powers the explosive growth of a brand like Dave’s Hot Chicken? Tune into this podcast episode featuring Leon Davoyan, CTO of Dave’s, as he shares his journey from a POS tech at Universal Studios to leading tech strategies at one of the fastest-growing chicken chains. Leon dives deep into the cutting-edge tech driving Dave’s expansion—from autonomous delivery to robot-assisted operations across domestic and international markets.

Packed with insights for any foodservice operator, this conversation is a must-listen for anyone interested in restaurant tech innovation. So grab a napkin and get ready to spice up your tech knowledge!

Join industry veterans John Pepper, co-founder of Boloco, and Rob Grimes as they dive into the dynamic world of restaurant technology. In this insightful conversation, John reflects on his over-decade-long involvement in the FSTEC conference, sharing his perspective on the evolution of foodservice technology—from the early adoption of cloud-based POS systems to the rise of innovative online ordering and payment solutions. Central to the discussion is John’s passion for empowering hourly workers through technology, highlighting the importance of giving employees the tools and information they need to grow within their roles or explore new career paths. He also touches on the challenges of fostering positive company culture and developing leadership skills beyond just technical expertise. The conversation explores the future of restaurant operations, with John and Rob discussing the potential of emerging technologies like autonomous drones and vehicles, while emphasizing the balance between automation and the essential human touch in hospitality. Drawing from his entrepreneurial journey, John shares lessons learned from both the successes and challenges of building and scaling businesses like Boloco and B.GOOD, offering a unique perspective on the evolving restaurant landscape. Whether you’re a restaurant owner, technology enthusiast, or curious about the industry’s future, this podcast is a must-listen for gaining valuable insights into the opportunities and challenges ahead.

Join FSTEC Asia, the premier event for restaurant operators, tech providers, and industry professionals, happening alongside FHA HoReCa in Singapore from October 22-24. Discover the latest innovations in restaurant technology, hear from global experts, and network with industry leaders. With sessions on AI, automation, and more, this event offers actionable insights to future-proof your business. Don’t miss this opportunity to stay ahead in the evolving hospitality industry. Register now at FSTECAsia.com and unlock the future of restaurant tech.