SummaryIn this conversation, David J Pollack and Carlos Carrillo Jr. explore the evolving landscape of logistics and telematics, focusing on the importance of real-time visibility in shipment tracking. Carlos shares his journey from a tech enthusiast to a leader in the logistics tech space, emphasizing the shift from traditional fleet tracking to cargo-level tracking. They discuss the challenges faced in the industry, the role of AI in enhancing shipment tracking, and innovative solutions that improve operational efficiency. The conversation also touches on creative marketing strategies that help differentiate their offerings in a competitive market. In this conversation, Carlos Carrillo Jr. discusses the challenges and innovations in the telematics and shipment tracking industry. He highlights the importance of partnerships, the impact of lost equipment on businesses, and the need for companies to focus on technology and customer service. Carlos emphasizes the significance of building a legacy rather than seeking quick profits and shares insights on motivating a startup team through challenges. He also outlines the vision for Centra's future as a leader in shipment visibility and tracking.TakeawaysCarlos Carrillo Jr. transitioned from tech sales to logistics technology.Real-time visibility is crucial for effective shipment tracking.The shift from fleet-level to cargo-level tracking is significant.AI can enhance shipment tracking through predictive analytics.Temperature control is vital for sensitive shipments.Creative marketing can effectively communicate product value.Understanding customer needs drives product development.The logistics industry faces constant challenges and complexities.Innovative technology can simplify logistics operations.Building relationships is key in the logistics sector. Lost equipment can lead to significant financial losses.Affordable solutions can prevent costly mistakes.Partnerships can enhance service offerings and customer satisfaction.Large corporations often prioritize profits over innovation.Building a legacy is more important than quick financial gains.Successful startups focus on customer relationships and service.Innovative solutions can streamline operations and improve efficiency.True partnerships require deep integration with customer operations.The future of shipment tracking is about global reach and visibility.Flexibility and customization are key to meeting customer needs.Chapters00:00 Journey into Logistics and Telematics04:21 The Shift from Fleet to Cargo Tracking06:40 Understanding Real-Time Visibility in Shipments08:52 Innovations in Shipment Tracking Technology10:52 The Importance of Temperature Control12:55 Challenges in the Logistics Industry16:40 The Role of AI in Shipment Tracking20:29 Overcoming Resistance in a New Market25:55 Creative Marketing Strategies for Logistics Solutions27:29 The Cost of Lost Equipment28:43 Synergies in Telematics and Shipment Tracking30:22 The Slow Growth of Large Corporations32:00 Building a Legacy vs. Seeking Quick Profits34:33 The Importance of Partnerships38:36 Motivating a Startup Team41:26 Innovative Partnerships with Prometheus44:41 Reseller Programs and White Labeling46:13 Installation Challenges in Telematics49:52 True Partnerships in the Industry50:05 Vision for the Future of SyntraKeywords

logistics, telematics, shipment tracking, real-time visibility, AI in logistics, cargo tracking, temperature control, supply chain, technology innovation, business development, telematics, shipment tracking, partnerships, innovation, startup culture, equipment loss, legacy building, customer service, technology integration, logistics

Keywords

Telematics, Geotab, consulting, problem solving, customersupport, training, project management, telematics implementation, fleetmanagement, technology trends

Summary

In this conversation, Joy B shares her journey in thetelematics industry, starting from her internship at a Geotab reseller to becoming a consultant. She discusses her experiences in various roles, the importance of problem-solving, and how she innovated training methods for fleetmanagers. Joy emphasizes the significance of customer support, networking, and building a brand, as well as her expertise in Geotab and project management. The conversation also touches on common mistakes in telematics implementation and the need for education in the industry.

Takeaways

·      Joy started her career in telematics as an intern.

·      She built a library of training videos to address customer needs.

·      Problem-solving is a key skill in her consulting work.

·      Customer support is crucial for retaining clients.

·      Networking at conferences helps build her brand.

·      She offers custom reporting and training services.

·      Education is essential for effective telematics implementation.

·      Common mistakes include poor vehicle installation.

·      Joy aims to save clients money through efficient solutions.

·     She believes in providing unbiased consulting services.

Titles

·      Navigating the Telematics Landscape with Joy B

·      From Intern to Consultant: Joy's Telematics Journey

Chapters

00:00 Journey into Telematics

03:18 Problem Solving and Innovation in Telematics

06:12 Transitioning to a New Role

09:06 The Importance of Effective Communication

11:45 Navigating the Telematics Landscape

14:28 Project Management in Telematics Deployments

17:04 Insights from Geotab Connect

19:11 Services Offered and Expertise

24:43 Evolving Technology and Training Needs

26:39 The Unique Role of a Telematics Consultant

29:03 Building Trust and Customer Relationships

31:10 Common Mistakes in Telematics Implementation

39:02 Simplifying the Telematics Onboarding Process

40:55 The Importance of Education in Telematics

Are telematics installs evolving faster than the industry can keep up? In this episode of Techsbook Roundtable, we sit down with Spencer Ingram, an industry veteran who went from a 1099 technician to running his own operation, Titan Voltage. With 10 years in the field, Spencer has seen it all—from early three-wire installs to today’s AI-powered fleet solutions.

🔧 In this episode, we cover:
✅ How the installation industry has evolved & what’s coming next.
✅ The biggest mistakes new techs make (and how to avoid them).
✅ Why telematics companies want installations off their plate—and how that benefits independent technicians.
✅ The rise of the gig model for fleet techs and why it’s changing the game.
✅ How automation is reshaping telematics and whether installs will ever go away.

📲 Thinking about going independent as a technician? Want to know where fleet tech is headed? This episode is packed with insights to help you navigate the industry and take control of your future.

🎧 Hit play and join the conversation! 🚀

In this episode of the Techsbook Roundtable Podcast, we sit down with Tomas Keenan, a leader in the telematics and 12-volt installation community. From building a top-tier installation company to founding Step It Up Academy, Tomas has transformed his hands-on experience into a mission to help business owners scale with purpose.

We dive into:

🔹 The power of community—how Tomas built one of the most influential Facebook groups for telematics pros.

🔹 Lessons from the trenches—what it takes to run and scale a successful installation business.

🔹 Execution over ideas—why success comes from taking action, not just thinking about it.

🔹 Leaving telematics—his transition from a technician to a business strategist and coach.

🔹 The mindset shift—what separates those who make it from those who don’t.

Whether you’re a technician, an entrepreneur, or an industry leader, this conversation is full of insights on growth, resilience, and taking ownership of your journey.

🎧 Tune in now and take your business to the next level!

Techsbook Roundtable Youtube

Connect with Tomas

Keywords

telematics, fleet technology, installation management, Techsbook, industry transformation, marketplace solutions, technician support, telematics certification

Takeaways

• Adam Varner has 16 years of experience in telematics.
• The telematics industry has transformed significantly since 2009.
• Quality installations are crucial for customer satisfaction.
• Techsbook aims to streamline the installation process.
• The marketplace solution addresses the challenges of installation management.
• Technicians need better support and recognition in the industry.
• The industry is still reliant on traditional installation brokers.
• Future trends indicate a shift towards more automated solutions.
• Building a career in telematics requires hands-on experience and adaptability.
• There is a growing demand for telematics certifications.

Titles

• The Evolution of Telematics: Insights from Adam Varner
• Challenges and Solutions in Installation Management

Chapters

00:00 The Evolution of Telematics

05:57 Challenges in Installation and Quality Control

13:07 Innovative Solutions in Telematics

18:26 Current State of the Industry

19:44 Challenges in the Telematics Industry

20:47 The Future of Telematics Installations

23:33 Transforming Customer Experience in Installations

26:33 From Support to Installation: A Personal Journey

29:42 Expanding the 12-Volt Industry

32:46 Creating Standards in the Telematics Field