Telecom Reseller / Technology Reseller News

“It’s really this customization capability that will present the largest challenge for the entire ecosystem,” says Ross Cassan, Director of Mobility Services for Spirent Communications. From consumer to industrial applications that are very latency sensitive, 5G is transformative, and transformative in more ways than one. As such, operators must ensure the evolution to new 5G technology not only brings the improvements promised but must not disrupt or disable the services already in place. With this new class of multi-vendor, disaggregated, and cloud-native infrastructure, the approach to assurance must be as evolutionary as the network itself. In this podcast, Cassan discusses how 5G networks are changing telecommunications, how service providers can maintain end-to-end visibility with new hybrid cloud infrastructures, the implications of URLLC and its demanding requirements, key aspects of 5G service assurance methods necessary to meet challenges across several new use cases, and more.

Visit www.spirent.com

by Gary Audin

Communications platforms like Microsoft Teams are great at bringing your people and customers together in voice or video calls. But how much time and productivity is lost through spotty internet connections? Especially for employees working remotely, in locations your IT team doesn’t have visibility to proactively support.

With more than 32,000 data-points produced from one MS Teams call, Virsae uses Machine Learning and Artificial Intelligence to identify the root cause of poor calls, and communications network performance.

Ross Williams, Chief Product Officer at Virsae and Gary Audin recorded this EDUcast that explores the reasons for poor connection quality and solutions available for improving Teams performance.

Ross provides information about the problems faced by users. He offers data about the problems that exist, and the major challenges experienced by IT when trying to resolve the issues. Issues are usually not reported by 90% of the users so they keep recurring.

This EDUcast covers:

Accessing Microsoft Teams

Connection Problem Impact

Defining the Problems

Top 10 Causes

Virsae Solution

Business Impact

CEO Case Study

Businesses around the world use Virsae’s services to keep their communications systems performing at their best. Their cloud-native platform, Virsae Service Management (VSM), marries big data with AI-based analytics, automation, workflows, reporting, and notifications to keep the technology that underpins customer interactions running flawlessly. virsae.com

You can view other Virsae EDUcasts, podcasts, and blogs.

Implementing Zero Trust is a customer evolution that requires a channel that is dedicated to their customers success. With over 60 carriers accounting for over 400 million end customers consisting of consumers and small to midsized businesses, Akamai has a very healthy and dedicated channel.

Pavel Gurvich

Pavel Gurvich, Senior Vice President & General Manager, Enterprise Security Group speaks to Don Witt of The Channel Daily News, a TR publication about their Zero Trust technology and how they work with their channel to implement it. Starting with the Micro-segmentation of the traditional perimeter network, Akamai plus Guardicore can get you on track to provide the best Zero Trust possible. By enabling Zero Trust and SASE,  you can secure your digital business and get the most out of your security investments.

Akamai plans to continue supporting their channel aggressively with their technology leading the way in securing their consumer/business base. Listen in to hear how they plan to do it.

Flexibility. Competitive Edge. Support.

Partners - Gain the competitive edge

A portfolio of edge security, web and mobile performance, enterprise access, and video delivery solutions helps you transform your business and support customers as they secure their multi-cloud world.

Partners - Design around your go-to-market plan

You know your customers best — that’s why their partner program gives you the freedom to design around your GTM strategy. With their new engagement options, you no longer need to fit a specific model.

For more information, go to: https://www.akamai.com/

by Gary Audin

There are over 100 million meetings per day with 87% of these meetings having a hybrid or virtual component. 20% of these meetings experience some quality issues. The reality is that collaboration technologies and their access are made up of multiple vendors and services which makes it difficult to monitor and maintain a high quality environment, These negative experiences can quickly become costly when workers can’t effectively collaborate with their co-workers, customers, and partners.

This 8 minute EDUbrief with Gary Audin and sponsored by Vyopta, provides a short education about the value and return on investment (ROI) when leveraging insights about your technology, spaces, and users to ensure exceptional collaboration experiences.

Accessing these insights from a purpose-built tool has many benefits. It should be easy to implement and easy to use without complicated training.  Your current IT staff should be able to use it with a single dashboard that presents all the information they need.

Vyopta, the sponsor of this EDUbrief, is a leader in digital collaboration user experience management and has helped 40 million people collaborate better. Its Technology and Workspace Insights have helped identify and address over 9 million issues. Hundreds of organizations worldwide spanning 20+ industries use Vyopta to monitor 6 million endpoints and over 20 billion meeting minutes a year.

Zero Trust, as a required technology for enterprise, has been accelerating for the last several years based on the restructuring of corporate workplace to include remote working policies which highlighted the vulnerabilities in company networks.

Pavel Gurvich, Senior Vice President & General Manager, Enterprise Security Group with Akamai speaks with Don Witt of the Channel Daily News, a TR publication, about the Akamai Zero Trust architecture. Zero Trust is first conceptualized and then Pavel reviews the implementation strategy of Akamai.

Pavel Gurvich

It is an evolving process which includes Zero Trust Network Access, Micro-segmentation, Application Access restrictions and MFA. With all of this implemented, it is vital to provide the monitoring of all aspects of the network to ensure that no breach has been made, all devices are working properly and at the latest revision levels are deployed. Listen in to a very good description of Zero Trust and their implementation.

Over 20 years ago, they set out to solve the toughest challenge of the early internet: the “World-Wide Wait.” And they’ve been solving the internet’s toughest challenges ever since, working toward their vision of a safer and more connected world.

With the world’s most distributed compute platform — from cloud to edge — they make it easy for businesses to develop and run applications, while they keep experiences closer to users and threats farther away. That’s why innovative companies worldwide choose Akamai to build, deliver, and secure their digital experiences.

Their suite of leading security, compute, and delivery solutions are helping global companies make life better for billions of people, billions of times a day.

For more information, go to: https://www.akamai.com/

Earnings show companies are approaching 5G all wrong – discussion on monetizing the promise of 5G

“It’s an evolution of connectivity,” says Anthony Goonetilleke, Group President of Technology and Head of Strategy at Amdocs. CSPs adopt 5G for many reasons and naturally they look for ROI and to enhance brand equity. “I feel we can have larger transformative impact on society,” adds Goonetillek. In this podcast we learn about the idea of looking at 5G as a method of democratizing technology that offers the chance of connecting rural communities and developing nations. People with limited capital and income gain access to technologies now only available to very high-income places and highly capitalized companies. Goonetilleke argues that once achieved, a roll out of 5G creates a great deal of ways for the CSP to monetize on their investment. “The monetization will come from the partner ecosystem.”

Visit www.amdocs.com

The 4 surprising business benefits of centralized voice, video, and network management.

“Companies focusing on management and performance improvements meet with a lot of success,” says Justin Flitter Chief Marketing Officer at Virsae.

Flitter discusses research from Metrigy showing companies focusing on management and performance improvements deliver better business outcomes. In particular, 14.5% revenue growth, 9% cost reductions, 17% customer rating improvements, and 15% productivity gains.

Flitter says, “Companies need to own customer experience, from the head office to the edge of their network, which now includes aspects of internet performance. That means taking responsibility for the quality and performance of the network and technology used by at-home workers”.

Flitter discusses the Virsae approach. “We’re measuring the noise levels around you,” meaning that IT will know the level of background sound that employees are coping with. Machine learning and automation are used to look at everything from network resources to Bluetooth, and everything in between. The IT team gets true visibility into what’s happening at the edge, and the information is actionable.

We learn that the impacts of implementation are very favorable. Gaining insight into the edge of the enterprise delivers real ROI.

Visit www.virsae.com

Just in time for the wave of workers expected to return to office this fall, Poly has introduced the new Edge E Series of phones, designed to embrace the new office standard for hybrid work. With analysts forecasting that almost half of workers will be hybrid, the Edge E Series is the answer to IT decision makers' questions on how to adjust to new standards while maximizing in-office and remote over time in the phone market, productivity. Today we're joined by John Lamarque, Senior Vice President, and General Manager of Poly's Voice Collaboration & Professional Headset Business Unit, to talk about this innovative technology and the future of hybrid work.

Lamarque reflects on the many changes that have occurred over time in the phone market. Two decades ago, the soft client posed the same type of replacement that smartphones have today, for the desktop phone. Yet despite all of those predictions, we are told on this podcast that demand for the news Edge E Series is actually running ahead of supply. Lamarque makes the case that desktop phones are a great investment and form a part of the approach to a refreshed office environment that welcomes back workers for hoteling and other uses.

https://community.poly.com/t5/VoIP-SIP-Phones/Hardware-Poly-Edge-E-phones/td-p/119268

With the internet and technology changing as fast as it is, it is urgent to provide security teams with real-time visibility into their company’s cloud security posture with compliance reporting. This would also include actionable intelligence and risk assessment.

Daniel Deeney

Daniel Deeney, Co-Founder & CEO of Paladin Cloud provides a good overview of the Internet layout in regard to security.  The cloud provider for example, AWS provides the cloud security for the infrastructure. It is the user that is responsible to provide security for what is in the cloud such as applications and data. Paladin Cloud is automating the detection and remediation of security policy violations and is designed to secure all the major public clouds, including AWS, Azure and Google Cloud.

Both commercial and open-source communities need to review this technology. It can help you automate your process and stay compliant.

They’re passionate about working with developers and security teams to protect their cloud environments to secure their applications and data. They’re all about the community – open source first philosophy which drives everything they do.

Their Security-as-Code, open-source platform leverages the power of the community to improve your company’s cloud security posture. They have hundreds of best practice security policies across multi-cloud environments to significantly reduce security risks. They have a customizable platform that allows developers to build their own policies and extend their plug-and-play, connector-based architecture to collect data from your other enterprise systems. Their code base has a history of running at scale at many of the world’s leading companies.

For more information, go to: https://paladincloud.io/

While the industry is driving 5G, the military recognizes its potential and is creating special teams working across functional groups to evaluate 5G and the next generation of 5G.

Scott Aken

Scott Aken, CEO of Axellio has extensive knowledge of cyber security and explains the evolution the technology form 3G to 4g and the different WiFi standards. With 5G there is more definition, and the speeds will be 100 times faster than previously used.

Current solutions will not work well in 5G. They will throttle the 5G network. Axellio provides100 Gbps Packet Capture and Long-term Storage while allowing for simultaneous read and write access at up to 200 Gbps rates for immediate access to all data. This is a very good discussion with information for commercial, financial and defense affiliated organizations.

Axellio’s approach to security is based on the premise that comprehensive network visibility is critical to address insider threats created by zero-day attacks and advanced persistent threats. Packets are the immutable evidence and the solid foundation needed for comprehensive threat response.

Axellio’s patent-pending security platform PacketXpress® is a network visibility hub that allows you to store and forward all the network traffic processed by the existing security infrastructure. This prevents overload situations in the current security ecosystem, creating more reliable results and allows you to virtualize the monitoring environment for better scalability. Pioneering network packet capture and analysis also creates “PCAP on demand”: packet store-and-forward for real-time and historical analysis, providing direct access to any pre-and post-event packet data for any event for better decision making.

For more information, go to: https://www.axellio.com/?hsLang=en