Arlene Harris on the transformation of the telecommunications industry

Telecommunications has come a long way since the 60s. This week Clinton is joined by telecom pioneer, Arlene Harris, and NTT DATA’s Devin Yaung to discuss how platforms and the telecom industry have changed over the past 60 years. They delve into Arlene’s incredible journey from working a switchboard at 12 years old to how she transformed the wireless tech and airline industries. Arlene also shares the one thing that kept her going throughout it all - serving the customer.

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