Tell Me Exactly

In this very special episode, we sit down with the President of Priority Dispatch, Chris Murdock, to get an inside look at his journey through the organization, where we are heading, and discuss a few exciting things we have on the horizon.

Guest host Bobby Benton sits down with Jason Barbour to talk about how the Police Priority Dispatch System has evolved from version 1 to now. From the difference between police protocols and medical to the most important updates he's seen in EPD over the years, you don't want to miss Jason's insights into the Emergency Police Dispatch System.

We're back again with more overflow questions from our last Ask Me Anything Webinar. This time, Fire experts Gary Galasso and Ken Crumpler join Meridith to answer more of your burning questions about EFD.

Jose Rodriguez and Allen Siorek join Meridith to lay out everything you need to know about Dispatch Steering Committees (DSC) and Dispatch Review Committees (DRC). What they are? How they differ? And how to use them most effectively are all answered here.

There were so many great questions we didn't have time to get to during our Ask Me Anything Webinar, so today Meredith asks EMD Protocol Experts Gary Galasso and Darren Judd to answer a few more of your burning questions.

References:

Scene Safety In An Opioid Epidemic by Mike McEvoy

Meridith brings on Darren Judd and Mark Von Behren to discuss the dos and don'ts of managing workflows between medical and police protocols during high-acuity events.

Meridith invites Leslie Janzen and Robin Chamberlain on the show to give a look at what happens during a QPR implementation, tips and tricks to help make it smooth, and pitfalls to avoid getting it off track.

Ross Rutschman gives insight into how Priority Dispatch operates worldwide, how various agencies across the world implement the IAED's protocols, and the challenges he sees everywhere.

Have you been hearing about Priority Dispatch's regional Compass Events? Here's a look at what they are and how they work from the perspective of the experts who put them on and the attendees who go to them.

Meridith invited Brandon Miller and John Ferraro to talk about their agencies' experience with Protocol 41: Caller in Crisis after having implemented it last year. Built to give Emergency Dispatchers and calltakers tools to better manage extreme mental and behavioral health calls, P-41 is giving dispatchers all over the US tools and language to help suicidal callers through their lowest moments.