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We work hard to meet every customer's expectations. We pride ourselves in taking the extra step, so long as the extra step doesn't lead us off the pier! In this episode Beth and Marilla share some very specific and possibly...unrealistic...requests customers make.
Please share Thank You for Understanding (TYFU) with your friends and be sure to subscribe for future episodes and rate and review us on your favorite podcast platform.
Contact us and share YOUR story at tyfupod.com.
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Stop me if you've heard this one. No...really...stop! Beth and Marilla are no strangers to wit and witticisms they've heard over and over, and they may use a few well worn catch phrases themselves. This week they talk about the things that they've heard (and sometimes said) a million times. Please share Thank You for Understanding (TYFU) with your friends and be sure to subscribe for future episodes and rate and review us on your favorite podcast platform.
Contact us and share YOUR story at tyfupod.com.
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After talking about disasters in Episode 20, Beth and Marilla thought it might be good to talk a little about insurance. Tom Burrall of Geneva's C.S. Burrall & Son, Inc. was happy to come in. All three come from business owning families, and that made for an interesting conversation about the ups and downs of growing up in small businesses.
Please share Thank You for Understanding (TYFU) with your friends and be sure to subscribe for future episodes and rate and review us on your favorite podcast platform.
Contact us and share YOUR story at tyfupod.com.
Follow us on Instagram @tyfupod.
Like us on Facebook.
Is it pricier to shop small businesses than big box stores? Marilla recently posted a video comparing prices for spices. Her's are a great buy, and she has the receipts to prove it! This week, Beth and Marilla talk about the perceptions and realities of pricing in small businesses.
Please share Thank You for Understanding (TYFU) with your friends and be sure to subscribe for future episodes and rate and review us on your favorite podcast platform.
Contact us and share YOUR story at tyfupod.com.
Follow us on Instagram @tyfupod.
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You are the face of your small business. But, is that who you REALLY are? In this episode Beth and Marilla explore how much your identify and self-worth are wrapped up in your small business.
Please share Thank You for Understanding (TYFU) with your friends and be sure to subscribe for future episodes and rate and review us on your favorite podcast platform.
Contact us and share YOUR story at tyfupod.com.
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Gentle listener, it has not escaped the notice of TYFU that we are sometimes witness to behaviors that are contrary to common courtesy. This week, Beth and Marilla address what Ms. Judith Martin calls "the language and currency of civility." Etiquette.
Please share Thank You for Understanding (TYFU) with your friends and be sure to subscribe for future episodes and rate and review us on your favorite podcast platform.
Contact us and share YOUR story at tyfupod.com.
Follow us on Instagram @tyfupod.
Like us on Facebook.
Remember when we talked about the back room being on fire? That's not always a metaphor. This week, Beth and Marilla welcome Anorah co-owner Shawna Shell to talk about the unexpected things that happen to a business that rise to scale of disasters. And, this week's 5-Star Review calls for a field trip!
Please share Thank You for Understanding (TYFU) with your friends and be sure to subscribe for future episodes and rate and review us on your favorite podcast platform.
Contact us and share YOUR story at tyfupod.com.
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So. You're a small business owner. Except you're much more than that. Every day you take on roles you never imagined when you decided to open your own business. In this episode, Beth and Marilla consider the many hats small business owners have to wear. Some fit better than others!
Please share Thank You for Understanding (TYFU) with your friends and be sure to subscribe for future episodes and rate and review us on your favorite podcast platform.
Contact us and share YOUR story at tyfupod.com.
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'Tis better to give than to receive and Beth and Marilla receive lots of opportunities to give. In this episode, we talk about donations. It's not as simple as just writing a check to a good cause.
Please share Thank You for Understanding (TYFU) with your friends and be sure to subscribe for future episodes and rate and review us on your favorite podcast platform.
Contact us and share YOUR story at tyfupod.com.
Follow us on Instagram @tyfupod.
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We may accept your return no questions asked, but we still sometimes have questions. This episode, Beth and Marilla discuss returning everything from shaving brushes to bananas and what returns mean to a small business owner.
Please share Thank You for Understanding (TYFU) with your friends and be sure to subscribe for future episodes and rate and review us on your favorite podcast platform.
Contact us and share YOUR story at tyfupod.com.
Follow us on Instagram @tyfupod.
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