In this episode of That Backyard Property Pod, Michael sits down with Robyn Lee, Director of Loop Leasing, to pull back the curtain on the world of property management. From harrowing horror stories of "bullet holes and blood" to the rise of the "accidental investor," Robyn shares her expert perspective on what it really takes to manage a property in today’s climate.Whether you are a seasoned landlord or thinking about leasing your first home, this conversation is packed with "boots-on-the-ground" insights you won't hear in the mainstream news.
General advice only and not personal advice. CRN 485467
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Connect with Robyn Lee:
linkedin.com/in/robyn-lee-property-management-expert-a0125318b
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Chapters:
00:00 Rental Horror Story: Bullet Holes, Flies & Drug Activity
00:48 Meet Robyn Lee (Loop Leasing) + What This Episode Covers
01:18 What ‘Home’ Means: The Accidental Investor Mindset
02:43 Rebranding the Relationship: ‘Owner & Occupier’ vs Landlord & Tenant
04:18 Behind the Scenes: Staffing Challenges & Why PMs Feel Undervalued
06:24 Perth Rental Market Right Now: Inner Suburbs vs Outer Growth Corridors
07:54 2026–2027 Outlook: Interest Rates, Affordability & Tenants Turning Buyers
09:54 The Hidden Costs of Owning an Investment Property (Maintenance Shockers)
12:15 3 Common Investor Mistakes: Maintenance, Sales Agents & Buying Tenanted
13:58 Buying with a Tenant in Place: Leases, Rent Increases & Legal Gotchas
15:46 DIY vs Hiring a Property Manager: Fees vs Vacancy, Rent & Risk
17:46 How to Choose the Right Property Manager: What to Check (Not Just Ask)
19:01 Secret Shopping Property Managers: Home Opens, Call Tests & Tenant Experience
21:24 Real Horror Story: Unsafe Inspection, Court Eviction & Landlord Insurance Win
23:41 The Psychology of Property Management: De-escalation & Solution-Focused Service
25:41 Investor Trends on the Ground: Interstate vs Local ‘Accidental’ Investors
27:18 Growing Loop Leasing: Tech Stack, 360 Tours, VAs & Where AI Actually Helps
32:55 What She’s Proud Of + Closing Thanks & Podcast Wrap-Up
Produced by Podwave Studios
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