The skill of creating a routine is much needed for F&B workers like us who can have some wacky, random-ass schedules!  But (you may be saying) I like spontaneity!  Most of us like some spontaneity, and we don’t have to give it up completely.  But here’s the thing:  if we can automate big chunks of […]

I could talk for ten straight hours about the weeds.  I used to have “waitmares” almost every time I slept.  And there’s so much that goes into it.  How skilled of a server you are, what your kitchen and bar are like, the layout of your restaurant, your clientele, and much much more. But what […]

In today’s episode, we’re talking about accepting “that” customer, you know, that customer who most servers would agree is a total asshole.  This is a topic near and dear to my heart because I wrote a book about a year ago on this topic called Taming the Asshole in your Section (available in electronic and […]

Today we’re talking about an important topic–making the choice between staying and putting up with a situation and moving on to (hopefully) greener pastures. We start by discussing the mental pre-work needed to make a good decision and then go through how to systematically make and evaluate your decision.  Then, we finish with typical thinking […]

OMG how many times can I say STORIES in one podcast. “Cyall meh, tell me your shitty serving stories!!” I’m going to keep being awkward until someone leaves me a voicemail! I promise I won’t answer the phone. (AWKWARD!)  It goes straight to voicemail. (346)268-7833 Today we’re talking about dread, and it’s going to be […]

In today’s episode, we’re talking about accepting that person you work with that just gets under your skin.  Maybe it’s your boss, who talks to you in a derogatory manner, that kitchen guy who always wants to give you shit for any small thing you ask for, or that server who never helps out. Co-workers […]

In this episode, we talk about the lovely queen of Phit-N-Phat, Corinne Crabtree!  She’s a fellow student from the Life Coach School and has been helping women lose weight for over ten years. Her approach is amazing.  Even though weight isn’t a struggle for me, I’ve co-opted her plan to help me get motivated in […]

In today’s episode, we discuss the importance of small changes when attempting to change your job and/or your life for the better. Small changes are important because 1. we need to get good a keeping commitments to ourselves 2. small changes can lead to more small changes which gives us momentum 3. small changes are […]

Today we’re talking about how the ideas of the groups around us affect the thoughts that tend to run through our minds on a daily basis. We need to become more aware of the ideas and beliefs being presented to us. We must be the ones to decide to think them on purpose or discard […]

In past episodes, we’ve discussed acceptance as it relates to things happening to us from “out there”.  Today, we’re going to change it up and talk about how to do something much harder–accept ourselves. To do this, we have to come to grips with past actions and choices and what these choices have created right […]