Your voice is a big part of first impressions, and when you're on the phone it's your ONLY impression. I share five handy tips to truly connect with the person on the other end of the line.

Lawyers present for clients, pitch for business and push points in court - they have to be good talkers, right? Well, maybe not. With loads of experience in the legal industry Michael has a few axes to grind!

The bloody rising inflection on complete statements! Typical voice coach whinge. In this episode I explain when to go up, when to go down and why it's key to achieving dynamic, confident speech.

Want to take your speaking pro? Powerhouse Jacqueline Nagle shares SO MUCH amazing advice about how to make this happen.
Even if this isn't you - understanding how to craft your message, shape your stories and give your audience value through speaking, will open up your world in ways you can't even imagine.

Um, yeh, pretty much, this episode is all about, like, filler words. I explain why we use them, when they become an issue and of course how to, like, get them under control.

Niamh generously shares her inspiring story about how she went from being told she'd never speak again to living her dream as a TV news reporter.

Most people shudder at the sound of their own voice. Why is that? In this episode I share three big benefits to recording your voice and playing it back - once you get over the cringe factor!

From a studio in Singapore, local broadcaster JOE AUGUSTIN describes the power of the microphone, how sounding good can be a battle against instinct and why he wishes the world was more about THE VOICE.

Can you pick people's age on the phone? Have you been told you sound older or younger? On my birthday weekend I explore how age affects your voice, and what you can do to slow the vocal ageing process.

Do you pay attention when the pilot comes over the PA? Maybe you will from now on! In this episode, First Officer Rosy Helbig explains the critical role of voice in flying, why jargon matters and the reactions she still gets when people hear a FEMALE voice from the cockpit.