That’s Delivered Podcast

Today, it shows up as a cloned MC number, a forged COI, a believable email domain, and a real carrier left unpaid while a fake “carrier” vanishes with the money. We sit down with Minnesota-based freight broker Jason Mischica of TEN Logistics to break down how modern fraud actually unfolds, how to spot it before it hits, and why calm, human-first communication can de-escalate situations that feel like theft but often start as breakdowns, missteps, and bad days.

Jason walks us through his path from LTL operations to building a brokerage inside a 110-year-old parent company at Ten Logistics and how that foundation shaped his uncompromising SOPs. We dig into layered identity verification, VIN plate photo capture with geolocation, continuous MC monitoring, and disciplined payment controls. He also shares a recent real-world incident where a tractor failure and sudden radio silence triggered red flags and how de-escalation, verification, and clear communication restored trust, protected the shipper, and ensured the carrier got paid.

If you care about preventing fraud, protecting your lanes, and building resilient broker–carrier–shipper relationships, this episode delivers a field-tested framework you can use today.

Key Takeaways 👇 

🟩 Freight theft today is digital—cloned MCs, fake COIs, and spoofed emails
🟩 Strong SOPs like those used at Ten Logistics are the first line of defense
🟩 VIN plate photos with geolocation add a powerful verification layer
🟩 Continuous MC monitoring helps catch problems before loads move
🟩 Calm, human-first communication can de-escalate high-risk situations
🟩 Double brokering and identity cloning are organized schemes, not accidents
🟩 New brokers should learn operations before chasing volume
🟩 Load boards are tools for intelligence, not shortcuts to cheap freight
🟩 Pressuring drivers into unsafe or illegal moves destroys trust and networks
🟩 AI can reduce fraud—or amplify it—depending on how it’s implemented

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We unpack the grind behind real progress: focused work blocks, lifelong learning, and mentors who model excellence. Health takes center stage as Zachariah opens up about insomnia and the tradeoffs of sleep meds, a conversation that mirrors the realities many drivers face with apnea and fatigue. The practical thread runs through it all: drink more water, cut the processed stuff, stack small wins like five-minute workouts, and guard your alertness like your paycheck depends on it—because it does.

If you’re a driver, builder, or anyone feeling unseen while doing the work, this conversation is your reminder to control the controllables and keep going. Subscribe, share with someone who needs a lift, and leave a review to help more folks find the show.

Key Takeaways 👇

✅ Build momentum through focused work blocks, lifelong learning, and seeking mentors who exemplify excellence.
 ✅ Prioritize health basics: stay hydrated, avoid processed foods, incorporate short workouts, and manage sleep issues like insomnia without over-relying on meds.
 ✅ View automation as an opportunity—self-driving tech can enhance safety, but human judgment is irreplaceable in trucking.
 ✅ Embrace “boring” investing strategies like automatic contributions and compound interest for long-term wealth.
 ✅ Remember that discipline equals freedom, value people over disposability, and lean on community for resilience in changing times.

If you’re a driver, builder, or anyone feeling unseen while doing the work, this conversation is your reminder to control the controllables and keep going. Subscribe, share with someone who needs a lift, and leave a review to help more folks find the show.

Get your discount for Truck Parking Club click: here

Need help finding the perfect truck seat? Let us find one for you! Call 269-692-5770, email: [email protected] ,or fill out form and use code TR104U.

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Ditch the generic truck stop experience. In this episode, we sit down with Johnny from Duck Stop Travel Center to reveal how a dedicated team of industry veterans (“old ducks”) transformed a location into a driver-first haven. The focus isn't flashy marketing—it's flawless execution on what actually matters: clean facilities, great food, real comfort, and respect for drivers' time and dignity.

They've engineered every detail around real driver needs. The menu features standout items like Lavazza-brewed coffee, a $6.75 burger with perfectly melting cheddar, beef tallow fries that stay hot on the road, and a bold first-bite guarantee—if it's not delicious, they want to know. Facilities include 14 private bathroom suites stocked with home-grade Charmin, occupancy indicator lights, 12 individual showers plus two extra private bathrooms upstairs, and a headset-friendly TV lounge designed for peaceful downtime without background noise battles.

Convenience is stacked at Exit 22 on I-294: three drive-thru lanes (built for six), premium Synergy fuel, a smartly designed liquor license for quick value, and sharp pricing powered by high-volume efficiency rather than corner-cutting. At its core, the culture stands out—built by a coalition of construction, fuel, and restaurant experts committed to long-term quality over quick profits. Safety is non-negotiable, especially for women drivers and anyone seeking a secure place to step out and recharge. They're already planning expansion with 19 more locations in discussion, creating hundreds of jobs, and guided by one simple rule: Would we serve this to our own families?

If you're tired of being treated like just another transaction, this conversation delivers the blueprint for a better travel center.

Key Takeaways 👇

✅ Driver-Centric Design Wins — Private bathrooms, individual showers, quiet lounges, and occupancy lights prioritize comfort and privacy over outdated shared facilities.
✅ Food That Respects Your Taste & Time — Lavazza coffee, melty-cheddar burgers, hot beef tallow fries, and a first-bite guarantee prove quality doesn't require high prices.
✅ Execution Over Hype — Success comes from nailing the details (high-volume model, expert team, family-quality test) rather than gimmicks.
✅ Safety & Inclusion First — A clear commitment to making every driver—especially women—feel protected and welcome.
✅ Scalable Vision — With 19 more sites in talks and hundreds of jobs ahead, Duck Stop is building a national model that treats drivers like people, not throughput.

Subscribe for more stories that put drivers first, share this with someone who lives on the road, and leave a review to tell us which amenity you want on your route next.

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Need help finding the perfect truck seat? Let us find one for you! Call 269-692-5770, email: [email protected] ,or fill out form and use code TR104U.

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A single glance can change a life.
That idea drives our powerful conversation with Kelley Marshall, survivor leader and training specialist with Truckers Against Trafficking. Kelley turns a painful past into practical guidance, breaking down how traffickers groom their targets through attention, financial “help,” and manufactured debt—and why so many victims may appear compliant while living under coercive control. Her story brings hard truth to the surface: demand fuels exploitation.

We move beyond headlines to the everyday places where trafficking hides in plain sight—truck stops, schools, restaurants, farms, and construction sites. Kelley explains the red flags drivers can notice without confrontation, including coerced companions, scripted answers, lack of ID or money, and controlling “partners.” Most importantly, she shares exactly what to do next: observe, document vehicle details and locations, and make the call. Law enforcement would rather investigate a false alarm than miss a chance to help someone in danger.

Kelley also opens up about healing. She shares how shame and silence gave way to recovery through faith, community, and reflective writing—work that led to her book I’ve Got a Secret, which includes a biblically based curriculum and journaling tools for survivors. We challenge myths around legalizing prostitution, discuss the growing reality of labor trafficking, and talk about purpose at work—how building people up reduces vulnerability and strengthens communities. Whether you drive for a living or simply care about human dignity, this episode equips you to see more clearly, understand more deeply, and act with confidence.

Key Takeaways

✅ Trafficking often begins with grooming, not force—attention, money, and debt are common tools of control
 ✅ Victims may appear “willing” due to fear, manipulation, or survival tactics
 ✅ Trafficking hides in everyday places, not just on the news
 ✅ Drivers can spot red flags safely without confronting anyone
 ✅ Document details and report—law enforcement prefers false alarms over missed opportunities
 ✅ Demand drives exploitation; addressing buyers matters
 ✅ Healing is possible through community, faith, and intentional recovery work
 ✅ Purpose-driven workplaces and communities reduce vulnerability

If this conversation moved you, subscribe, share it with a friend, and leave a review. Your voice helps more drivers get trained—and more lives protected.

Amazon Book Link: https://a.co/d/apJPVAZ

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Need help finding the perfect truck seat? Let us find one for you! Call 269-692-5770, email: [email protected] ,or fill out form and use code TR104U.

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Join host Trucking Ray on the "That’s Delivered Podcast" as he welcomes John Fairclough, founder and CEO of Resicom, for an in-depth look at the forces shaping today’s trucking world. This episode journeys through John’s remarkable career, highlighting the achievements and challenges that built his reputation in logistics.

Key Takeaways 👇

✅ John’s Journey: Discover how John started Resicom, navigated tough industry roads, and developed leadership skills that inspire reliability and trust. John’s personal stories reveal what it takes to stand out in transportation and business.

✅ Technology & Innovation: Hear how advancements—telematics, GPS tracking, and automation—are driving the trucking industry forward, improving efficiency, and helping both new and veteran drivers stay connected and successful.

✅ Industry Insights: Get updates on the latest federal and state regulations impacting truckers. John and Ray break down what these rules mean for companies and for drivers striving to remain compliant while staying profitable.

✅ Overcoming Obstacles: Enjoy memorable stories from John’s years behind the scenes—overcoming unexpected breakdowns, supporting communities, and achieving new milestones for Resicom and its partners.

✅ Tips & Inspiration: John shares practical advice for aspiring drivers and logistics entrepreneurs: building a culture focused on reliability, accomplishment, and exceeding customer expectations every mile of the way.

🌐 Learn more about Resicom: https://www.resicom.com

Let this episode inspire you—whether you’re steering a big rig or charting your own path in business!

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Promo code: TR104U

Get your discount for Truck Parking Club click: here

Support the show

Need help finding the perfect truck seat? Let us find one for you! Call 269-692-5770, email: [email protected] ,or fill out form and use code TR104U.

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We sit down with Howard Pearl, CEO of CARS, to unpack how a 100,000-vehicle donation engine funds thousands of nonprofits while delivering safe parking, food, and rides with dignity. Howard shares road-tested leadership lessons, process discipline, and why service scales impact.

• CARS’ national vehicle donation logistics, auctions, and payouts
• Why donors really give and how timing drives trust
• 80 percent resale rate and keeping used cars on the road
• Safe parking lots, food pantries, and senior rides for dignity
• ISO 9001 processes that reduce stress and grow revenue
• Balancing compassion and tough decisions in staffing
• AI for retraining and smarter operations
• Parallels between trucking reliability and nonprofit service
• Views on autonomous convoys and human judgment
• Five-year plan to double impact to $200 million

Careasy.org — Tons of information including how to reach Howard directly. “I even answer my phone and I’ll always answer my emails.”

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Promo code: TR104U

Get your discount for Truck Parking Club click: here

Support the show

Need help finding the perfect truck seat? Let us find one for you! Call 269-692-5770, email: [email protected] ,or fill out form and use code TR104U.

Get your Trucking Ray merch to show that you roll with Trucking Ray and That’s Delivered Podcast!  click: here

A kid growing up in 1970s Milwaukee falls in love with trucks the hard way, by hanging around the 76, flipping through Overdrive, and begging to climb into a Peterbilt. That kid was Rob Mariani. Today, he’s the creator of American Trucker, and he joins us for a candid ride from those early memories to a primetime television series, a white-knuckle whiteout on Donner Pass, and an ambitious plan to honor the film that sparked it all: White Line Fever.

We also revisit the most intense shoot of his career, embedded with Caltrans during a freeway-closing pileup on Donner Pass. From there, the conversation turns to today’s realities CDL mills, wage pressure, road culture, and how viral outrage often paints the industry worse than it is, while autonomy and AI loom larger by the day.

Rob’s answer? A new documentary that recreates White Line Fever’s legendary Blue Mule stunt with Hollywood veteran Mike Ryan and stunt legend Buddy Joe Hooker. It’s a visceral contrast between real, analog stunt work and CGI, making the case for human skill you can feel when the glass actually shatters.

Key Takeaways

🟩 A single film (White Line Fever) can spark a lifelong mission in trucking
🟩 American Trucker succeeded by telling stories beyond the driver stereotype
🟩 Persistence matters: cold calls, sizzle reels, and one do-or-die meeting changed everything
🟩 Some of the most important trucking stories live inside fleets few people ever see
🟩 Real-world experience beats viral outrage when it comes to industry perception
🟩 CDL quality, pay pressure, and road culture are real issues—but solvable ones
🟩 Practical, human skill still matters in an era of AI, autonomy, and CGI
🟩 Pride in trucking starts with fundamentals: pre-trips, clean equipment, and professionalism

Enjoyed the ride? Follow the show, share it with a friend, and leave a review to help more people find it. Got thoughts on autonomy, CDL reform, or the Blue Mule revival? Join the conversation.

YouTube link to American Trucker

YouTube Link for White Line Fever

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Support the show

Need help finding the perfect truck seat? Let us find one for you! Call 269-692-5770, email: [email protected] ,or fill out form and use code TR104U.

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Join Host Trucking Ray as he goes one-on-one with John Weldon, VP of Sales at SureCam — the company trusted by thousands of fleets to prevent accidents, exonerate drivers, and slash costs using AI-powered video telematics.

Must-Know Key Takeaways 👇

✅ One viral false-claim video can cost millions — the right video system pays for itself the first time it saves you
✅ Coaching with actual event footage (not just scores) creates lasting behavior change and can cut preventable accidents by 50%+
✅ SureCam’s plug-and-play, cloud-connected platform works for 5 trucks or 5,000 — no IT headaches, instant access from any device
✅ Future-proof your fleet: AI that detects distracted driving, harsh events, and even road rage — in real time

In this power-packed episode, you’ll discover:

✅ What makes SureCam the fastest-growing video safety solution in North America — and why major fleets are switching
✅ The game-changing features (AI dash cams, live streaming, instant driver coaching triggers, and more) that set SureCam miles apart from traditional dash cams
✅ Real-world stories: How video evidence is clearing drivers in seconds, stopping unclear verdicts, and reducing liability claims by up to 80%
✅ How fleets are using in-cab voice alerts and real-time footage to coach drivers proactively — and seeing crash rates drop dramatically
✅ Practical tips every fleet manager needs: choosing the right video system, getting driver buy-in, improving CSA scores, and turning safety data into better customer service and higher profits
✅ The surprising way some fleets are using SureCam footage to win more business and protect their reputation when incidents go viral

If you’re a fleet owner, safety manager, or owner-operator who’s tired of paying for accidents that weren’t your fault—this episode could save (or make) you a fortune.

🎧 Listen to the episode: That’s Delivered Podcast: John Weldon with SureCam

🌐 Learn more about SureCam: https://surecam.com/

Interested in being a guest on the podcast? Click here to join the conversation!

Promo code: TR104U

Get your discount for Truck Parking Club click: here

Support the show

Need help finding the perfect truck seat? Let us find one for you! Call 269-692-5770, email: [email protected] ,or fill out form and use code TR104U.

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Reliability doesn’t start at the dock; it starts with the systems, culture, and visibility that shape every move long before a truck leaves the yard. We sit down with Brent Hagen, Chief Supply Chain Officer at Lob and former Amazon operations leader, to explore how standard work, bottoms-up ownership, and ruthless transparency turn daily chaos into dependable delivery. From running a 24/7 slice of a two-million-square-foot facility to redesigning Lob’s network without owning fixed assets, Brent shares the practices that help teams stay calm, move fast, and keep promises.

Key Takeaways 👇

 🟩 Reliability starts long before the truck moves—built through culture, systems, and visibility.
 🟩 Standard work + bottoms-up ownership turn daily chaos into predictable performance.
 🟩 Consolidating from 30 → ~10 manufacturing partners significantly improved quality and consistency.
 🟩 The most reliable carriers offer predictable lanes, strong scan visibility, and accountable exception handling.
 🟩 Lob builds Amazon-like speed without fixed assets by tightly integrating manufacturers, logistics partners, and USPS injections.
 🟩 Leaders evolve by shifting from “fixer” to “builder of owners” and maintaining steady rituals across all shifts.
 🟩 AI pays off today in dispatch intake, exception triage, lane forecasting, trailer utilization, and cost-to-serve modeling.
 🟩 Tracking data is non-negotiable—“If you don’t track it, you can’t trust it.”
 🟩 Tariffs, seasonality, and resilience planning remain central to dependable supply chain operations.
 🟩 Brent supports STEM through the Science Center of Iowa to help grow the next generation of logistics innovators. 

Follow for more conversations at the edge of trucking, fulfillment, and technology. If this resonated, subscribe, share it with a colleague, and leave a review to help others find the show. Got a question or insight from your lane? Drop us a note—we’d love to hear it.

Interested in being a guest on the podcast? Click here to join the conversation!

Promo code: TR104U

Get your discount for Truck Parking Club click: here

Support the show

Need help finding the perfect truck seat? Let us find one for you! Call 269-692-5770, email: [email protected] ,or fill out form and use code TR104U.

Get your Trucking Ray merch to show that you roll with Trucking Ray and That’s Delivered Podcast!  click: here

Connect with host Trucking Ray as he interviews Jimi Gibson from Thrive Agency, bringing the worlds of trucking and digital marketing together on “That’s Delivered Podcast.”

Key Takeaways 👇

✅ Meet Jimi Gibson and learn how Thrive Agency drives digital growth for transportation and logistics businesses.

✅ Dig into why a strong digital presence matters for trucking companies and how effective marketing helps them thrive in a competitive industry.

✅ Discover real results Thrive Agency has achieved—like increasing leads, enhancing reputations, and driving new business for trucking clients.

✅ Get expert tips from Jimi on improving websites, customer engagement, and staying ahead of digital marketing trends—tailored for owner-operators and fleet managers.

✅ Take away actionable strategies to boost your business in trucking, logistics, or any industry seeking to grow online.

✅ Digital marketing is essential for growth—even in traditional industries like trucking.

✅ Building a trustworthy online presence can directly impact customer acquisition and retention.

✅ Strategies such as consistent branding, reputation management, and website optimization give companies a competitive edge.

✅ Engaging expert partners like Thrive Agency can accelerate results and unlock new business opportunities.

🌐 Learn more about Thrive Agency: https://thriveagency.com

Interested in being a guest on the podcast? Click here to join the conversation!

Promo code: TR104U

Get your discount for Truck Parking Club click: here

Support the show

Need help finding the perfect truck seat? Let us find one for you! Call 269-692-5770, email: [email protected] ,or fill out form and use code TR104U.

Get your Trucking Ray merch to show that you roll with Trucking Ray and That’s Delivered Podcast!  click: here