That's Derm Good!

EMR (electronic medical record) system analysis and training are crucial in successfully implementing and utilizing electronic health record systems in healthcare practices. Lia Clarida speaks with host Janelle Ball about the importance of thoroughly analyzing current workflows and processes to identify areas for optimization and improvement. This analysis is a foundation for developing a robust training program that equips staff members with the knowledge and skills to effectively navigate and utilize the EHR (electronic health record) system.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Lia's background was initially in clinical work, where she traveled and worked in various hospitals and clinics across the United States. She wore different hats, from medical assistant to phlebotomist to EHR educator. Her diverse experiences and roles eventually led her to specialize in dermatology and plastic surgery, where she found her passion for working in specialty practices.

As an EHR specialist, Lia's role evolved as the practice she worked for grew into an enterprise practice. She took on responsibilities in workflow optimization, evaluations, interfacing, and integrations, showcasing her adaptability and willingness to learn and grow in the field. With her teaching and clinical work background, Lia found a natural fit in educating and training others in EHR management.

Lia Clarida’s insights underscore the need for continuous education and training in utilizing EHR systems. Developing training materials, identifying super users within the practice, and offering ongoing support are crucial to optimizing workflow with EHR systems. Investing in education and training ensures that staff members are proficient in using the EHR system to its full potential.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

Carrie Wilt, a biologic coordinator and psoriasis patient, became a patient advocate when she started working in a dermatology office. Patients dealing with psoriasis can find relief through effective medications and support. Carrie shares her journey with the condition and the obstacles she encountered. She stressed the importance of patients understanding that they are not alone in their struggle and that safe and effective medications are available to help manage psoriasis.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Carrie’s experience of trying different biologics over the years underscores the significance of persistence in finding the right treatment for each individual. While the timeline for improvement may vary, some medications can greatly enhance the quality of life for psoriasis patients. Carrie’s success story with Salique, a medication that finally cleared her skin after years of trying various treatments, demonstrates the effectiveness of available medications.

Moreover, Carrie’s commitment to her patients and dedication to providing support and follow-up care showcase the level of care and advocacy patients can expect when seeking psoriasis treatment. By sharing her story and experiences with patients, Carrie instills hope and confidence in individuals struggling with psoriasis, reassuring them that options are available to help manage their condition and improve their quality of life.

Collaboration and sharing experiences with other healthcare professionals can significantly enhance process efficiency and improve patient care. In the podcast episode, a biologic coordinator, Carrie Wilt, emphasized the importance of collaboration in the healthcare industry. She mentioned attending meetings where she learns from others and implements new strategies in her workflow. By connecting with other professionals, Carrie gains insights into best practices and innovative approaches to handling challenges in patient care.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

Alisa Redmon enjoys the often visible outcomes in dermatology and how dermatology impacts every aspect of a patient’s life. Whether it's a cancer treatment where the cancer is gone before the patient leaves or a biologic treatment where patients experience clear skin or hair regrowth, these tangible results provide a sense of accomplishment and validation for the hard work put in by healthcare providers like Alisa.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Alisa Redmon, a medical assistant and biologic and medication access coordinator, shares her journey into the medical field. Initially trained in emergency management, she transitioned to dermatology due to the demanding nature of her previous role. Starting in family practice, Alisa eventually found her passion in dermatology, appreciating the visual results and gratification it offers.

Furthermore, dermatology is a field constantly evolving with new advancements in technology and research. This means dermatology healthcare providers like Alisa always learn and adapt to stay current with the latest treatments and techniques. This continuous learning process can be intellectually stimulating and rewarding for those in the field.

As highlighted in the podcast episode with Alisa Redmon, documentation is crucial in obtaining access to specialty medications. She emphasized the significance of proper documentation in ensuring patients receive the medications prescribed by their healthcare providers. Alisa discussed how insurance companies often require specific documentation to approve prior drug authorizations and the challenges that arise when documentation is incomplete or inaccurate.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

Michael Rubio, a certified physician assistant in dermatology, emphasizes the importance of educating patients about their skin conditions, treatments, and preventive measures. By empowering patients with knowledge and information, healthcare providers can enhance patient engagement, improve treatment outcomes, and promote overall well-being.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

As the co-founder of Plait, Michael Rubio emphasizes the user-friendly interface and ease of implementation, making it accessible even to practices that may not be tech-savvy and clients to communicate with their dermatologists. Plait saves time and resources for practices, enhances efficiency, and improves overall patient care.

Michael discusses the importance of building rapport with patients before discussing treatment options in dermatology. The speaker compares the process to dating, where the initial focus is building trust and understanding the patient's knowledge and goals before diving into medical information. By taking this approach, the speaker emphasizes the importance of creating a safe and open environment for patients to ask questions and feel heard.

Michael Rubio is a creator! The former podcast host and published author used writing to alleviate burnout. Michael also encourages clinicians to process their experiences, reflect on their practice, and build their authority in their field through writing. Writing can be a form of self-care for clinicians. By engaging in creative expression, clinicians can tap into their creativity, relieve stress, and prevent burnout. Writing can serve as a form of therapy, allowing clinicians to explore their thoughts and emotions safely and productively.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

Shanna Maranti's dermatology career runs in the family, as she comes from a lineage of medical professionals. Her parents are podiatrists, and she grew up working in their podiatry offices, gaining valuable experience in the medical field from a young age. Despite her initial exposure to podiatry, Shanna knew she wanted to carve out her path in dermatology.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Shanna's journey in dermatology began with her education and training as a Physician Assistant (PA). She is a board member of Diversity in Dermatology, a nationwide organization that provides education and support for nurse practitioners and PAs in dermatology. Through this organization, Shanna has expanded her knowledge and skills in the field, allowing her to offer the best possible care to her patients.

Shanna Maranti's dermatology journey is a testament to her passion for the field and the importance of education and mentoring in the medical profession. Throughout her career, Shanna has been dedicated to learning and growing in her field, and she has made it a priority to pass on her knowledge and experience to younger PAs and nurse practitioners.

Shanna's commitment to education and mentoring is evident in her work with diversity in dermatology. She recognized the need for a more diverse education in the field. She partnered with other industry leaders to create opportunities for PAs and nurse practitioners to understand better dermatology, including skin color and other important topics. By sharing her expertise and experience, Shanna is helping to shape the future of dermatology and ensure that all patients receive the best possible care.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

Jenni Nolan is an independent patient advocate who specializes in helping clients with messed up medical bills and health insurance claims. With a background in physician office management and a passion for correcting billing errors, Jenni has dedicated her career to assisting patients in navigating the complex world of healthcare billing.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

One key aspect of Jenni's role as a patient advocate is her ability to educate and empower clients to advocate for themselves regarding their medical bills. By providing guidance, support, and expert knowledge in navigating the healthcare billing system, Jenni helps patients understand their rights and options for resolving billing disputes.

Medical bills can be a source of confusion and frustration for many patients. Estimates show that between 30 and 80% of medical bills contain errors, and patients must take a proactive approach to reviewing and understanding their bills. One way to ensure accuracy and fairness in medical billing is to match the bill with the insurance company's Explanation of Benefits (EOB).

Matching medical bills with the EOB ensures transparency, accuracy, and fairness in healthcare billing. Patients who review and understand their bills can avoid unnecessary costs, identify billing errors, and advocate for their rights as healthcare consumers. Patient advocates play a vital role in guiding patients through this process and advocating for their best interests in the complex world of medical billing.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

The Lunaescent Touch-Free Skincare Applicator and Massager is a versatile tool that offers many benefits for skincare applications. In this episode of That’s Derm Good!, Raana Kashani Gregg shares how the tool can be used for various skincare needs, including applying products, massaging the skin, and de-puffing areas like the eyes and temples.

Raana emphasizes the importance of using Lunaescent to apply skincare products, as it allows for precise and controlled application. Unlike fingers, which can absorb a significant amount of product, Lunaescent ensures that the product goes directly onto the skin without waste. Raana created this product after her fingers became sensitive from applying topical creams to her son.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

The journey to develop this product took work, as it took years of research, trial and error, and perseverance to bring the idea to life. However, Raana’s determination and belief in finding a better way to care for her son's skin drove her to see the project through to completion. The result is a revolutionary skincare tool that allows users to apply medication with precision and effectiveness without compromising their skin health.

Raana Kashani Gregg is also a lawyer whose experience as an immigrant has shaped their perspective on innovation and problem-solving. Raana’s journey from a science-oriented student to a lawyer advocating for freedom and democracy highlights their commitment to positively impacting the world. Lunaescent’s innovative approach to skincare reflects this dedication to finding practical solutions to common problems, ultimately improving the lives of others.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

Stephen Lewellis, a dermatologist, shares his journey from residency to starting his practice, Above and Beyond Dermatology. His mission is to raise the standard of care for dermatology by addressing frustrations in the current healthcare system. Stephen aims to provide a unique, personalized experience outside the traditional insurance landscape for patients needing more attention than typical dermatologists can offer.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

A key aspect of Stephen Lewellis’ practice is his focus on treating skin conditions and addressing the underlying factors contributing to them. Stephen emphasizes the link between skin issues like psoriasis and systemic health problems such as metabolic syndrome. By recognizing the holistic impact of skin conditions on overall health, Stephen Lewellis aims to offer patients a more thorough and effective treatment strategy.

One of the critical aspects of a holistic approach to dermatology care is the importance of patient education and empowerment. In a traditional dermatology setting, patients may only have a few minutes with their provider and leave the office feeling confused or unsure about their treatment plan. In contrast, a holistic dermatologist, Stephen Lewellis, takes the time to have meaningful conversations with patients, ensuring they understand their condition, treatment options, and the importance of lifestyle changes in managing their skin health.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

Gut health is crucial in developing and managing skin conditions like eczema and psoriasis. In a podcast episode, Renata Block, a board-certified physician assistant specializing in dermatology, discusses how an altered microbiome can lead to chronic inflammatory responses that exacerbate skin diseases. She emphasizes the importance of maintaining a healthy gut microbiome to prevent and manage these skin conditions effectively.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Renata explains that the gut microbiome begins developing in utero, highlighting the significance of gut health even before birth. Research suggests that an imbalance in the gut microbiome can contribute to the severity of skin conditions such as eczema and psoriasis. By promoting a healthy gut microbiome, individuals may experience improvements in their skin health.

When patients feel comfortable and empowered to ask questions, voice concerns, and express their needs, it creates a collaborative environment where both the provider and the patient work together as a team toward achieving optimal skin health. Renata Block highlights the importance of providing the tools for treatment and ensuring that patients understand the reasons behind their skin condition, why specific treatments are prescribed, and how they can actively participate in their care.

Connect with Renata Block on Instagram at @savvydermdiva, on TikTok @DermatologyWithRenata, and her website, Savvy Derm Diva. 

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

Briana Banos, creator of the Topical Steroid Withdrawal (TSW) documentary Preventable, discusses her journey and the lack of awareness about this condition in dermatology. She shares her motivation behind creating the documentary and how she uses filmmaking to advocate for TSW sufferers and, hopefully, eliminate this condition.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

After prolonged use of topical steroids, Briana describes the debilitating symptoms she experienced during withdrawal, including redness, swelling, burning, itching, and hair loss. Picking up a camera, Briana began to share her experiences on YouTube, which offered a transparent, behind-the-scenes perspective to TSW sufferers. 

Through her documentary and the film Preventable, Briana Banos raises awareness about TSW and the severe withdrawal symptoms that could have been avoided with proper medical care. Patients living with TSW face immense physical and emotional challenges. They must receive support and not go through it alone. Briana mentions the time spent thinking about and managing her skin, how TSW impacts what she eats, her relationships, and her confidence. 

While Briana has every reason to be upset about how TSW has impacted her life, this episode also discusses why Briana lives in Scotland and is studying filmmaking to produce the second chapter of ‘Preventable.’ Briana encourages medical practitioners to be open and honest with patients, even if they do not have all the answers, because patients appreciate transparency and genuine care from their healthcare providers. 

She mentions the nonprofit organization ItSan, which provides resources and support for TSW patients. Additionally, she highlights the Scratch That Girls organization in the UK, which offers valuable resources for individuals in the region.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

Organizations mentioned in the podcast:

https://www.itsan.org/
Preventable Film

https://www.youtube.com/watch?v=v-pzwdSmT6o

https://www.youtube.com/watch?v=Hv5Lmy-ItY0

https://scratchthat.org.uk/