That's Derm Good!

This special episode features two guests: Zain Qayyum, co-founder and CEO of Medsender, and Devon Weaver, practice manager for Luna Dermatology. Zain explains how Medsender is revolutionizing healthcare communication using AI to streamline processes like referrals and patient outreach. Devon shares the impact of Medsender in the dermatology office. 

Medsender is a healthcare technology company revolutionizing healthcare communication and administrative tasks through AI. The company's mission is to fix the broken healthcare communication system by leveraging artificial intelligence to streamline processes and improve efficiency in medical practices.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Furthermore, Zain discussed the future of Medsender and AI in healthcare, mentioning upcoming developments such as enhancing insurance detection, integrating live chat features for staff communication, and expanding the capabilities of AI to generate appeal letters and assist with document analysis. Medsender's goal is to automate administrative tasks and create a network that facilitates seamless communication and collaboration among healthcare providers and staff.

Devon Weaver, the practice manager for Luna Dermatology, shared her experience with Medsender, emphasizing the significant impact the technology has had on their practice. She mentioned that Medsender has improved their office efficiency by up to 70%, relieving staff from mundane tasks and allowing them to focus on providing quality patient care and building personal connections with patients. Implementing Medsender has streamlined their workflow and enhanced the overall patient experience by reducing wait times and improving communication within the practice.

Implementing AI technology, such as Medsender, can significantly enhance office efficiencies by up to 70%, as highlighted in the podcast episode. AI in healthcare communication can streamline processes, automate mundane tasks, and reduce the burden on staff members.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

Dr. Angela Casey, a double board-certified dermatologist and dermatologic surgeon, discusses her training as a MOHS expert and how to protect your skin from a young age. Dr. Casey founded Bright Girl, a line of skincare products to teach young people to create a skincare routine at the age of 8. 

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Starting and following a skincare routine can have significant long-term benefits for skin health. Dr. Angela Casey recommends introducing skincare products, such as the Bright Girl beauty line, to children at this age to empower them to take ownership of their health and well-being. As someone who treats and removes skin cancer, Dr. Casey would like to help people reduce the likelihood or even prevent skin cancer if young people take autonomy over their skincare. 

Regular skin checks are crucial for early detection of potential skin issues, such as skin cancer. Dr. Angela Casey emphasizes the importance of proactively monitoring the skin for changes. She recommends checking the skin once a month and standing in front of a mirror to look for changing moles or growths. Dr. Casey uses the ABCDE nomenclature to guide individuals in identifying signs concerning Asymmetry, Borders, Color, Diameter, and Evolution. By being vigilant and noticing any changes in moles or growths, individuals can seek professional dermatology opinions promptly, leading to early detection and timely intervention if needed.

Connect with Angela Casey, M.D.:

LinkedIn: https://www.linkedin.com/in/angela-casey-md/

Website: www.brightgirl.com 

Instagram: @brightgirlbeauty and @angelacaseymd

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

Kaye Ford, an award-winning photographer in the United Kingdom, joins That's Derm Good! to discuss her advocacy for skin positivity and awareness through her photography. With her company, Fordtography, Kaye focuses on capturing unretouched images that showcase the natural beauty of individuals with various skin conditions, such as acne, psoriasis, eczema, and vitiligo. By embracing the uniqueness of each person's skin, Kaye's photography aims to break down societal stigmas and promote self-acceptance.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Kaye shares her journey of dealing with cystic acne in her 20s and the challenges she faced due to societal pressures and beauty standards. These experiences fueled her passion to create a platform where individuals can feel empowered and confident in their skin, regardless of any imperfections or conditions they may have. Kaye's dedication to advocating for skin positivity and awareness is evident in her commitment to showcasing unretouched images and promoting self-love. By sharing her experiences and creating a supportive environment for her subjects, Kaye's photography is a powerful tool for empowerment and acceptance in the beauty industry.

Kaye's photography approach uses a simple lighting setup to capture her subjects' raw and authentic beauty. She emphasizes the importance of natural lighting and minimal retouching to highlight the true essence of each individual. Kaye's work celebrates diversity, challenges traditional beauty standards, and promotes inclusivity by showcasing unaltered images.

Through projects like "Good Skinfluence" and collaborations with brands like Superdrug and The Inkey List, Kaye Ford has amplified the message of skin positivity and awareness on a larger scale. Her exhibitions and campaigns provide a platform for individuals to share their stories, embrace their skin, and inspire others to do the same.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners

Paola Gonzalez is a certified physician assistant and president of Physician Associates for Latino Health Organization. She shares her journey as an immigrant from Colombia to the United States, her passion for healthcare, and her work in dermatology and oncology. Paola discusses the impact of minority communities' access to care and the importance of diversity in dermatology.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Language barriers and social determinants of health are critical factors that significantly impact patient care and adherence to treatment plans. In the podcast episode, Paola Gonzalez emphasized the importance of effective communication with patients, especially those from diverse backgrounds.

Furthermore, Paola stressed the importance of healthcare providers being mindful of the social determinants of health that can influence a patient's ability to adhere to treatment. For instance, she highlighted the impact of access to healthy food options on obesity rates in underserved communities. By understanding these social determinants, healthcare providers can better tailor treatment plans to meet the needs of their patients. Additionally, Paola emphasized the significance of considering cultural aspects of care, such as incorporating cultural foods into dietary recommendations, to ensure patients feel understood and supported in their healthcare journey.

Paola's recognition with awards for her contributions to diversity in healthcare further underscores the importance of representation in the profession. Her commitment to mentoring and advocating for underserved communities inspires others to engage and make a difference in providing culturally inclusive care.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

Mica Alexander, a nurse practitioner and co-owner of DermaWise Body Med Spa, shares her journey from midwifery to aesthetics. Initially aspiring to become an OBGYN, Mica was drawn to a nursing program. It was during her labor and delivery rotation that she witnessed a midwife-assisted birth and was captivated by the holistic and personalized approach of midwifery care. This experience inspired her to pursue a career as a midwife, where she gained valuable experience delivering babies and providing care to women.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

After working as a midwife in Atlanta and Columbus, Mica transitioned to aesthetics. This shift was influenced by the opportunity to address women's skin and body concerns during routine visits. Drawing on her background in midwifery and nursing, Mica brought a unique perspective to aesthetics, emphasizing the importance of self-care for women who often prioritize their families' needs over their well-being.

Mica's journey into aesthetics involved training in procedures like Botox and fillers, which she found to be not only effective but preventative in addressing signs of aging when women and men begin using them in their late 20s. She debunked the misconception that aesthetics results in an unnatural or "frozen" appearance, highlighting the subtle and rejuvenating effects achievable through treatments like Botox and fillers and noting how different products impact the skin differently. 

DermaWise Body Med Spa meets clients' needs with IV hydration, weight loss programs, laser hair removal, micro-needling, B-12 shots, lash extensions, and more. Mica's passion for aesthetics stemmed from her desire to help women feel confident and comfortable in their skin. As co-founder of DermaWise Body Med Spa, she promoted a holistic approach to beauty and self-care, and the clients benefitted from Mica’s attention and experience.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for business owners.

Building connections by engaging in meaningful conversations with guests is the most rewarding aspect of becoming a podcaster. In two seasons of That's Derm Good!, Janelle Ball discusses everything she has learned about podcasting, connecting with guests, and running a new business. 

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Overall, the connections and conversations facilitated through the podcast have been personally rewarding for Janelle and contributed to the growth and impact of the "That's Derm Good!" community. Through these interactions, Janelle continues to expand her network, learn from others, and inspire listeners to engage in meaningful discussions about healthcare, advocacy, and patient care.

Starting a business and a podcast simultaneously can be challenging. In a podcast episode, the host shared her experience launching BC Educators, a consulting business, and the "That's Derm Good!" podcast. She emphasized the importance of having a skilled podcast producer to manage the workload effectively. The producer was crucial in editing the podcast episodes, ensuring a polished final product. This support allowed the host to focus on building her business without being overwhelmed by the demands of podcast production.

Janelle's journey from being a licensed cosmetologist to working in dermatology and establishing her own business has given her a unique perspective on the significance of access to specialty medications. She shares her experiences of learning about biologics, prior authorizations, and the complexities of the healthcare system to dermatology. Through BC Educators, she offers consulting services to dermatology offices to streamline workflow efficiencies and improve patients' access to specialty medications.

By sharing these stories on the podcast, Janelle continues to educate and empower others in the healthcare community to advocate for improved access to these crucial medications. 

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

Healthy skin is the ultimate foundation because makeup is skincare. Licensed advanced esthetician Ta’Shona Gibson shared her journey from being a makeup artist to focusing on skincare, emphasizing the importance of understanding and caring for the skin before applying makeup. Ta’Shona believes this statement holds in beauty and cosmetics, where the foundation for a flawless makeup look starts with healthy, well-cared-for skin. 

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

In the podcast, Ta’Shona discussed the challenges and intricacies of being a makeup artist, emphasizing the artistry and skill required to create customized makeup looks for each client. From matching foundation shades to mastering techniques like applying false lashes, makeup artists must pay attention to detail and adapt their skills to suit the unique features of each individual. However, Ta’Shona highlighted the importance of understanding skincare in this process, as healthy skin provides a solid foundation for any makeup look.

Furthermore, Ta’Shona discusses undertones such as warm, cool, neutral, olive, and rosy. She highlights the importance of understanding these nuances and how they can impact the choice of foundation shade. By recognizing the subtle differences in undertones, makeup artists and beauty enthusiasts can tailor their foundation selection to enhance the skin's natural beauty and radiance.

The podcast discussion underscores the idea that less is more in makeup. Focusing on skincare, using lighter products, and using minimal powder can achieve a more natural and radiant makeup look. Ta’Shona Gibson explains how embracing this approach allows for a more effortless and timeless beauty style that enhances one's natural features without masking them.

Connect with Ta’Shona Gibson on her blog: https://bio.site/theoilyesti

Connect with Ta’Shona Gibson on social media: https://www.tiktok.com/@theoilyesti

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

Tommie Major, a biologic coordinator, stresses the value of learning from others and being open to new ideas and processes. She always walks away from interactions with other coordinators having learned something new. This attitude of continuous learning and willingness to collaborate is crucial in biologic coordination, where processes and information constantly evolve. 

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Another challenge highlighted in the podcast is the lack of formal training programs for biologic coordination. While some resources and training are available, hands-on experience and real-world scenarios play a significant role in understanding the nuances of the job. This further underscores the need for mentorship, peer support, and a strong community of biologic coordinators to share best practices and insights.

Tommie Major also discusses the Patient Access Management Summit (PAMS), where dermatology professionals gather to enhance patient care. The summit features various speakers and sessions where attendees can ask questions and learn from each other. The Issue and The Fix segment facilitates an exchange of knowledge and experiences, enabling participants to gain insights and solutions to common issues in the field.

Tommie Major shares a personal experience where collaboration and communication were key in resolving a patient issue. When a patient had a reaction to a biosimilar medication and needed to switch back to the original medication, Tommie had to navigate insurance challenges. She effectively communicated with the insurance company, clarified misunderstandings, and engaged a dermatologist in a peer-to-peer discussion to ensure the patient received the necessary treatment. This example underscores the importance of collaboration, communication, and seeking help from peers and experts in resolving complex issues in biologic coordination.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

Biologic coordinator support and education are crucial to ensuring the successful administration of specialty medications for patients. In a podcast interview, Misti Leigh Tompkins, a biologic coordinator and co-founder of the Access Coordinator Bootcamp (ACBC), shared her experiences and insights into dermatology and biologic coordination.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

Collaboration is key for learning, as demonstrated in Misti Leigh Tompkins' experience in the healthcare industry. Tompkins, a patient advocate and biologic coordinator in rheumatology, emphasizes the importance of bringing specialists from various fields to educate and support one another. She highlights how patients with comorbidities and autoimmune conditions benefit from a collaborative approach that involves multiple specialties working together.

In conclusion, healthcare professionals must be aware of third-party administrators and their potential impact on patient care. By proactively identifying these administrators and advocating for their patients, healthcare providers can navigate the complex insurance landscape more effectively. Additionally, raising awareness about the practices of these third-party administrators can help protect patients from unnecessary barriers to medication access. Ultimately, staying informed and vigilant in dealing with third-party administrators is essential for ensuring quality care and support for patients in need.

In conclusion, Misti Leigh Tompkins' journey and the founding of the ACBC highlight the importance of collaboration in learning. Professionals can enhance their knowledge, skills, and patient care practices by collaborating with others in the field. Through ongoing support and education, biologic coordinators like Tompkins can continue to grow and succeed in their roles, ultimately contributing to the success of dermatology practices and the well-being of their patients. Collaboration is key for learning, as it enables individuals to expand their horizons, stay informed, and make a positive impact in their respective fields.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.

Reuben Sam, a model and advocate with vitiligo, has embarked on a remarkable journey of self-acceptance and empowerment, inspiring others to embrace their uniqueness. Throughout the podcast episode, Reuben shared his personal experiences with vitiligo, a condition he has had since he was three years old. Despite facing challenges and struggles with his skin condition, Reuben consciously decided to challenge himself and learn more about vitiligo, ultimately shifting his perspective towards self-acceptance.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

As an advocate, Reuben has received messages from individuals struggling with vitiligo, especially those who were diagnosed in adulthood and are navigating the emotional impact of the condition. Through his platform and collaborations with organizations like the Vitiligo Society UK, Reuben provides guidance, support, and resources for individuals seeking information and connections within the Vitiligo community.

Reuben's commitment to mental health and well-being is evident as a certified mental health first aider. Reuben prioritizes self-care and mental wellness in his advocacy work by promoting activities like hiking, connecting with nature, and maintaining a healthy lifestyle.

Overall, Reuben Sam's journey serves as a beacon of hope and empowerment for individuals with vitiligo and those facing challenges with self-acceptance. His story highlights the transformative power of embracing one's uniqueness, finding strength in vulnerability, and inspiring others to love themselves unconditionally.

In Episode 29 of That’s Derm Good!, Reuben Sam shared his journey of coping with vitiligo. He highlighted the importance of mental health awareness and self-care in dealing with challenges like vitiligo. Reuben Sam emphasized the significance of nature, physical activity, and seeking support to maintain mental well-being while managing a condition like vitiligo.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.